Hello, we are deeply saddened to hear about your experience with the service department at your local dealership. As we prioritize our customer service in all aspects, this is very disappointing. We have forwarded your information to the appropriate department. ^cc

Thank you for sharing your concerns with us. We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. We have forwarded your complaint to a specialist who will be able to further address your concerns. ^cc

Thank you for sharing your impressions of your 2023 Hyundai Santa Cruz. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer's preferences. We have forwarded your information to the appropriate department. ^cc