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Don Wood Hyundai

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(667 Reseñas)
76
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
Reseña Original
Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5
24
Total de ReScores
4.7
Promedio de ReScores
76
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Allow Don Wood Hyundai in Athens, OH to take care of all your automotive needs. Our professional sales consultants would like to help you select the new or used Hyundai vehicle you’ve always wanted. We are here to assist you every step of the way no matter what your automotive needs are, from helping with your financing needs, ordering Allow Don Wood Hyundai in Athens, OH to take care of all your automotive needs. Our professional sales consultants would like to help you select the new or used Hyundai vehicle you’ve always wanted. We are here to assist you every step of the way no matter what your automotive needs are, from helping with your financing needs, ordering parts, or servicing your car. Please take a look at our extensive online inventory of new Hyundai vehicles and used cars in Athens. The Hyundai Genesis, the all-new Accent, or the Sonata are only a few of the Hyundai cars we feature. You won't find a better selection of new and used cars anywhere in the greater Ohio area.

For all your service needs, bring your vehicle to Don Wood Hyundai. Schedule your service appointments or order parts from Don Wood Hyundai online. Our reliable and trustworthy technicians provide the best care you’ll find at any Hyundai dealer. Check often because we regularly offer savings and special offers. Our dealership provides the highest level of customer service and satisfaction possible to our customers.
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Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(740) 589-3669

Horario del Negocio

Mon
9:00 AM - 7:00 PM
Tue
9:00 AM - 7:00 PM
Wed
9:00 AM - 7:00 PM
Thu
9:00 AM - 7:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
810 E. State Street Athens, OH 45701

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores

Detalles del Negocio

Categorías
Contacto
(740) 593-6641
Horarios de Negocio No Proveídos

Horario del Negocio

* No Se Proporcionó Zona Horaria
810 E. State Street Athens, OH 45701

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5
Reseña Original
Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5
3
Total de ReScores
4.3
Promedio de ReScores
78
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Contacto
(740) 593-6641
Horarios de Negocio No Proveídos

Horario del Negocio

* No Se Proporcionó Zona Horaria
810 E. State Street Athens, OH 45701
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(667 Reseñas)

MK
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MARK K.
Vinton, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2025
cliente verificadoCliente Verificado
10
Categoría: Service
Service performed/Purchased a New vehicle
The service department took my vehicle immediately to be serviced and to check on an issue that I was having with my Wife's 2023 Sonata. They kept me informed of everything they were doing, and the timeframe for each task. While waiting on her vehicle, I began speaking with salesmen Chris Ford. I have purchased 3 vehicles from Don Wood Hyundai and Chris has helped me with all three of them. I began talking with him and ended up buying a new Santa Cruz for myself. Every department is Top Notch, and I would recommend anyone to buy their next vehicle from Don Wood Hyundai!!

TC
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TRACY C.
Amesville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2025
cliente verificadoCliente Verificado
10
Categoría: Service
They are awesome to deal with here always very helpful and kind
They are very caring and helpful here

LH
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LEE H.
Parkersburg, WV
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2024
cliente verificadoCliente Verificado
10
Categoría: Service
In and out Quick
Service staff was very nice and courteous

Cliente verificado
Nelsonville, OH
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
11/15/2024
cliente verificadoCliente Verificado
3
Categoría: Service
Not good, not happy
Our car threw the error “hybrid error” we had it towed to Don Wood, which is where we bought the car and are regular customers at. It took a week and a half to even be looked at. They then said it needed a battery, but they had to wait until it came in from head office. In total it took 7 weeks for the car to be completed. This is after many phone calls, and us stopping in multiple times a week. The only positive experience was the new service manager Matt, and the service staff. They were continually pleasant, and kind to speak with. Matt did push our car through and was able to get it fixed in a timely manner once he took on as the service manager roll.

All in all, it was a horrible experience and if we would’ve known the extent it would have taken for us to get our car back we would not have taken it there. I called Hugh white and astorg while our car was in Don Wood because I had no faith in Don Wood. The day Matt talked with us, was the day we were going to have it towed to Astorg. Matt did ease our concerns and was able to get it fixed.
Jeff W., President de Don Wood Hyundai respondió el 11/16/2024 10:11 AM

Thank you for sharing your detailed feedback. We sincerely apologize for the extended timeline and frustration you experienced while waiting for your vehicle’s repair. We understand how inconvenient and stressful this must have been, and we’re truly sorry for not meeting your expectations.

We’re glad to hear that Matt and the service staff were able to provide a positive experience and ultimately resolve the issue in a timely manner once he stepped in. Your kind words about their professionalism and dedication mean a lot to us.

We appreciate your loyalty as a regular customer and are taking your feedback seriously to improve our communication and efficiency moving forward. If there’s anything further we can do to address your concerns, please don’t hesitate to reach out directly. Thank you for giving us the opportunity to make things right.

Jeff Wood
President
Don Wood Automotive
donwood@donwood.com

MS
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MIKE S.
Hudson, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/19/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Awesome Service
I was in a pinch and needed my new 2024 palisade first service completed as I was traveling down to Florida. I contacted the service department and even though they had no open spots, they were able to squeeze me in in the later part of the afternoon that’s customer service.
Jeff W., President de Don Wood Hyundai respondió el 11/16/2024 10:13 AM

Thank you for sharing your experience! We’re so glad our service team could accommodate you and complete the first service on your 2024 Palisade, especially with your upcoming trip to Florida. Providing exceptional customer service is our priority, and it’s great to hear we could meet your needs. Safe travels, and we look forward to assisting you again in the future!

Jeff Wood
President
Don Wood Automotive
donwood@donwood.com

JA
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JASON A.
Nelsonville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/03/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Quick and friendly
always goes as expected. No problems.

Cliente verificado
Athens, OH
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
09/24/2024
cliente verificadoCliente Verificado
7
Categoría: Service
REGULAR SERVICE
Service was done correct but the wait time was more then expected for a oil change and tire rotation.
Jeff W., President de Don Wood Hyundai respondió el 09/24/2024 09:30 AM

Thank you for sharing your feedback with us. We're glad to hear the service was done correctly, but we apologize for the longer-than-expected wait time for your oil change and tire rotation. Your time is valuable, and we’ll use your feedback to improve our efficiency. If there’s anything else we can do for you, please don’t hesitate to reach out.

Jeff Wood

President
Don Wood Automotive
donwood@donwood.com

MR
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/21/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Outstanding service
I was met in the parking lot and my intended service was reviewed. I turned over my keys and went to the waiting area to wait for my friend to pick me up. Later, I received a text telling me my car was ready. Very easy pick up when I returned to the dealership. This is the first service for my car. Marcia Ruhling
Gary G. de Don Wood Hyundai respondió el 10/03/2024 04:43 AM

Thank you Marcia

We appreciate your feedback. Thank you for your continued support. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

Cliente verificado
Parkersburg, WV
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Quick, Courteous and explained everything they did.
Good experience everytime I go there. They always have specials when I have my car serviced. Everyone is polite and they get you in and out quickly. Would recommend them for service.
Gary G. de Don Wood Hyundai respondió el 10/03/2024 04:43 AM

Thank you

We appreciate your feedback.

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/10/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Great place to shop
Great people and a great place to buy a car
Gary G. de Don Wood Hyundai respondió el 10/03/2024 04:42 AM

Hi Tony

We appreciate your 5 star review. Thank you

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

DS
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DINAH S.
Middleport, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/04/2024
cliente verificadoCliente Verificado
10
Categoría: Service
service
Friendly and courteous staff,
Gary G. de Don Wood Hyundai respondió el 10/03/2024 04:42 AM

Hi Dinah

Thank you for your feedback and 5 star review. 

Gary Gould
Don Wood Hyundai
Service Manager
740-589-3669
ggould@donwood.com

Cliente verificado
Stewart, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/29/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Service team does a great job
Excellent service.

TB
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TIMOTHY B.
Middleport, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/08/2024
cliente verificadoCliente Verificado
9
Categoría: Service
Hyundai visit
Excellent service from service to finance to sales

MD
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MARK D.
Trimble, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/07/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Great place to have your Hyundai serviced
good service

VY
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/26/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent service
GARY AND THE GUYS ARE GREAT!!!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.