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Hyundai of St. Augustine

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(4,677 Reseñas)
81
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
Reseña Original
Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5
318
Total de ReScores
4.7
Promedio de ReScores
81
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Hyundai of St. Augustine is ready to help you purchase a new Hyundai or used car. We offer professional Hyundai service and our vehicle repair experts will diagnose your vehicles problem and make a repair as quickly as possible. Come see you today, we are located on US Highway 1 South in St. Augustine, FL. Hyundai of St. Augustine is ready to help you purchase a new Hyundai or used car. We offer professional Hyundai service and our vehicle repair experts will diagnose your vehicles problem and make a repair as quickly as possible. Come see you today, we are located on US Highway 1 South in St. Augustine, FL.

Categorías
Concesionario Hyundai, Mantenimiento de automóviles, Reparación de automóviles
Contacto
(904) 797-7800

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2898 US Highway 1 S St. Augustine, FL 32086
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(4,677 Reseñas)

JS
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JOEL S.
St. Augustine, FL
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/14/2014
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Bad Service Experience
stopped by for second oil change included with purchase. Was insulted by lot person, then by service manager. Only returned with appointment (took almost 2 hours for oil change) as I used my second included oil change. I can go to any Ford dealership and no appointment needed. Just took my F150 to Toyota of Daytona and was out in 40 minutes with appointment. I will not return to Hyndai of St. Augustine. They are great at the sale, but service is terrible and so are the employees...I complained to dealership manager, waste of more valuable time...
No Recomendado
ANDREW M D. de Hyundai of St. Augustine respondió el 03/15/2014 04:39 AM

Mr. Schmidt, 
My sincere apologies for the level of service you received from my staff.  I appreciate your candid feedback as it is the only way we can hope to improve as an organization.  Your experience is uncharacteristics of the level of service provided by my employees.  I would like to discuss this further with you so I can review your concerns and experience with my service director, Joe King, and he can take the appropriate corrective action with his staff to prevent this from happening in the future.  I can be reached at my office line, 904-797-7800 ext 114.

Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.