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SureCritic / Concesionario Hyundai / Hyundai of St. Augustine / MARK BOSWELL
MB

MARK BOSWELL

Hyundai of St. Augustine
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(530 reviews)
82

Reseñas de MARK BOSWELL

CG
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Carmen G.
Saint Augustine, FL
2020 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/27/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Service at St Augustine Hyundai
This is our fourth Hyundai from St Augustine. Their service has been great, otherwise we wouldn't have been repeat customers. Their Advisors are very knowledgeable and helpful in explaining what has to be done. Their scheduling is such that there is a minimum wait time to see an Advisor and the estimated wait time is fairly accurate. We have been very satisfied and happy with their service.
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/27/2022 01:50 PM

 We sincerely appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.
 
 We are pleased to announce we are building a brand new facility to better serve our valued guests.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Cliente verificado
St. Augustine, FL
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/14/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Recall and service visit
A positive experience
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/14/2021 02:00 PM

 We appreciate you taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe and exceeding your expectations.
 
 Happy Holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Cliente verificado
Flagler Beach, FL
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/07/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
A Great place to purchase a Hyundai
First Hyundai great car and service is always great at St Augustine Hyundai.
It’s been a great five years with Hyundai
Of St Augustine!
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 12/07/2021 01:58 PM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Cliente verificado
Orange Park, FL
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/25/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Good service
Repairs and service are quick and done well
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 11/26/2021 06:50 AM

 We thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
Cliente verificado
Ponte Vedra, FL
2019 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/15/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Justine
Been coming to St Augustine Hyundai for service since I have owed the vehicle. Justine has been my service advisor on a number of the visits and has been outstanding in getting my issues done in a timely fashion.
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/15/2021 01:49 PM

We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.
 We hope to have scheduling concern addressed shortly.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
GB
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Guy B.
Saint Augustine, FL
2014 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/01/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Service
Great service!
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/04/2021 06:08 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Tunde and our service team are committed to keeping you safe while exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/04/2021 06:16 AM

  We appreciate you taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
JM
gravatar
James M.
Palm Coast, FL
2020 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
My Santa Fe service
First, it is close to where I live. I like the service website a lot. It is very easy to schedule your service. They took my vehicle in right on schedule and did the oil change and other required maintenance in a short period of time. All personal were very friendly.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/26/2021 07:08 AM

We sincerely appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Cliente verificado
Ponte Vedra, FL
2019 Hyundai Santa Fe
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/20/2021
cliente verificadoCliente Verificado
Categoría: Service
Great Service
The Service was great, all items needed was done in a timely fashion.
Recomendado
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
Cliente verificado
Ponte Vedra, FL
2019 Hyundai Santa Fe
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/20/2021
cliente verificadoCliente Verificado
Categoría: Service
Great Service
The Service was great, all items needed was done in a timely fashion.
Recomendado
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
07/19/2021
Tipo de Servicio: Maintenance
Categoría: Service
Could.have been better
They have a problem with making appointments. It failed once when called the dealer and made appointment, arrived and told I did not have an appointment. The second time I made appointment on line received a date and time, it was confirmed. Then got another notice this time the time was different. When called to dealership they had not record of my appointment. Called the supervisor for service department and he got me an appointment.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 07/20/2021 08:57 AM

 Thank you for taking the time to share your service experience with us and for bringing this to our attention. Our sincere apologies for any inconvenience this may have caused and we have reached out to our reservation company for answers. Justin, your service consultant will be following up with you as we are committed to exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
PW
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Patricia W.
St. Augustine, FL
2020 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2021
cliente verificadoCliente Verificado
Categoría: Service
Great service
They really do everything to make their customers happy.
Recomendado
Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Cliente verificado
St. Augustine, FL
2020 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/29/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Helpfull
My service attendant was very helpful
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 06/29/2021 02:26 PM

 Thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
PW
gravatar
Patricia W.
St. Augustine, FL
2020 Hyundai Elantra
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2021
cliente verificadoCliente Verificado
Categoría: Service
Great service
They really do everything to make their customers happy.
Recomendado
Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/25/2021
Tipo de Servicio: Repair
Categoría: Service
Customer care
The really do everything they can to make their customers happy.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 06/25/2021 05:26 AM

Thank you for your feed back we greatly appreciate the kind words. 
Danny your Service Advisor will be reaching out to you today.

Thank you for helping us be #1 in Customer Service 

Sincerely,

Service Team at Hyundai of St. Augustine

Empleados con los que trabajó
DT
DANNY PEREZ TORRES
MB
MARK BOSWELL
Cliente verificado
St. Augustine, FL
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/04/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Dependable and convenient service that’s local.
I have dealt with this dealership since purchasing my first Hyundai and expect to continue to as time goes by. One thing I especially like is that there is consistency in both the sales and service staff, so you know what to expect and they know what you need.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 05/04/2021 01:51 PM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our sales and service teams are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
GM
gravatar
George M.
Ormond Beach, FL
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Your service is always great and so are your employees.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/29/2021 05:41 AM

 We sincerely appreciate you taking the time to share your service experiences with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
CM
gravatar
Charles M.
Saint Augustine, FL
2021 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recall service
Recall service was great
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 03/23/2021 02:10 PM

 Thank you for taking the time to share your service experience and the 5 star rating with us. Our service team is committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
RY
ROGER YOUNG
MB
MARK BOSWELL
Cliente verificado
Palm Coast, FL
2019 Hyundai Ioniq Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service dept
Tandy is wonderful, Exceptional.
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 02/01/2021 01:18 PM

 We sincerely appreciate you taking the time to share your service experience with us and your kind words. Our Service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Cliente verificado
Palm Coast, FL
2015 Hyundai Santa Fe Sport
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/01/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
They did fine this time better. Have had many issues in past
They have improved!
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 01/04/2021 06:19 AM

We thank you for taking the time to share your service experience with us. We are committed to keeping you safe while exceeding your expectations.
 Happy New year.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
Cliente verificado
Ponte Vedra Beach, FL
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/03/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service people are caring
Very good
Recomendado
JOE K., Service and Parts Director de Hyundai of St. Augustine respondió el 10/05/2020 05:28 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
DL
gravatar
Don L.
Saint Augustine, FL
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/01/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Super service
Great people; friendly, courteous and prompt.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 10/02/2020 12:44 PM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
JS
JUSTIN SPURLOCK
MB
MARK BOSWELL
JS
gravatar
James S.
Athens, GA
2015 Hyundai Genesis Coupe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/24/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Athens GA owner
Always get my Hyundai serviced in St Augustine when we are in North Florida. I find they are very dependable.
Recomendado
CHERYL B. de Hyundai of St. Augustine respondió el 09/25/2020 06:45 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Empleados con los que trabajó
TO
TUNDE O'CONNOR
MB
MARK BOSWELL
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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