Name: WILL BISHOP
Rating: 4.6

Reseñas de WILL BISHOP

Angela S.

Hyattsville, MD

2012 Hyundai Genesis

ReScore Reseña™

09/27/2016

Cliente Verificado

Categoría: Service

Poor service

No Recomendado

Reseña Original

09/18/2016

Tipo de Servicio: Maintenance

Categoría: Service

It's not at all

Very poor service

No Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 09/19/2016 08:45 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai. I would like to discuss this visit with you. I do apologize that you had a bad experience.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

COLIN HENRY

Cliente verificado

2011 Hyundai Sonata

09/17/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Pleased with service

Pohanka Hyundai has a great atmosphere and the employees are friendly and personable

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 09/17/2016 11:09 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Cliente verificado

Washington, DC

2008 Hyundai Tucson

09/12/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Incomplete diagnosed customer

Friendly environment and pleasant customer service face to face only so far.

No Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 09/13/2016 05:37 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai. Please contact me so I can discuss this with you. I do apologize for not being kept upto date about your car.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Paula G.

2015 Hyundai Sonata

09/11/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Pleasant & friendly personnel.

Yes, & have done so on numerous occasions.
Paula G

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 09/11/2016 08:05 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

DWAYNE FORRESTER

Lillie H.

Capitol Heights, MD

2013 Hyundai Santa Fe S

09/09/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The service you receive after you purchase your vehicle is important.

I received great service each time I come to Pohanka from courteous staff. They promptly take care of my vehicle and recommend future service if not completed at that time .

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 09/09/2016 06:48 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Dionne D.

Washington, DC

2013 Hyundai Sonata

09/07/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Wide range of business hours.

As a working person, I appreciate so much the wide range of business hours that you offer. I had no problem with other service center but making an appointment has always been a hassle. Pohanka is a little further to drive but well worth the trip. I am pleased.

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 09/07/2016 10:56 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Deboria A.

Capitol Heights, MD

2013 Hyundai Sonata

09/07/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

I can said that everyone was very nice

Yes

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 09/07/2016 12:15 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai. When you can please bring the car back to Will Bishop, we need to check it again. I'm sorry that this happened.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Cliente verificado

Laurel, MD

2013 Hyundai Sonata

09/05/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Honesty is the Best Policy

I love the fact that they open early and close late. But the fact that they worked the numbers on me deceitfully I'm kinda having second thoughts about them when it comes to charging you correctly. Always check your bill, they will do a number on you if you're not paying attention. I saw it but was too tired for any arguing or any back and forth.

No Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 09/06/2016 05:01 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai. please contact me so i can get this resolved for you.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Cliente verificado

Fort Washington, MD

2016 Hyundai Elantra

09/02/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Thanks

Thank you so much for your service

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 09/03/2016 04:35 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Tekla W.

Bolivar, TN

2007 Hyundai Santa Fe

09/02/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

location,location,location

yes. efficient and effective hospitable assurance.

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 09/02/2016 08:39 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Sherananda R.

Upper Marlboro, MD

2013 Hyundai Sonata

09/01/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great job

They did good

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 09/02/2016 05:07 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

COLIN HENRY

Margaret W.

Washington, DC

2007 Hyundai Sonata

08/30/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

3 hours for oil change is a bit much.

Will get oil change elsewhere.

No Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 08/30/2016 01:18 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai, I do apologize for the delay, and would like to discuss this visit with you.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Cliente verificado

Waldorf, MD

2009 Hyundai Azera

08/26/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great people

Will Bishop was nice to work with. I will see him on my next visit

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 08/27/2016 06:11 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

I am glad that you and Will worked together and had a pleasant experience.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

ANGELA P.

Washington, DC

2012 Hyundai Tucson

08/22/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Routine Oil change

None...

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 08/22/2016 01:39 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Cliente verificado

District Heights, MD

2016 Hyundai Santa Fe S

08/17/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great experience

As an early bird, I like that I can get there very early and an advisor is there. They greet everyone that comes in and acknowledges those waiting in line. The waiting area is clean with a wide screen TV and plenty of comfortable seating . The coffee is good too!

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 08/17/2016 06:14 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Anita C.

Washington, DC

2015 Hyundai Tucson

08/09/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The people of pohanka hyundai

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 08/09/2016 04:47 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Reginald R.

Sterling, VA

2015 Hyundai Sonata

08/01/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Nice and friendly service providers

I have no complaints Will was great explaining everything for me.

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 08/02/2016 07:35 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Okyere Acheampong A.

Clinton, MD

2013 Hyundai Sonata

07/29/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Close to work

I'm wish the wait wasn't long. Could be better

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 07/29/2016 04:44 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai. I would like to discuss this with you, so we can improve our process for your next visit.

thank you

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Mary B.

Largo, MD

2015 Hyundai Sonata

07/28/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

also when ever u chk my tires u set the psi to 40, or 41 psi when the manual states 34-35 psi -, still happened on 7/25 had to return on 7/26 which happens to have been my daughter bday to put the tires right...not happy.

Next time I drive to Bowie Md for service....

No Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 07/28/2016 08:12 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai. I apologize that this happened. I think what is happenening is they are going to fast through the car wash. Please contact me so that we can discuss this.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Sharie W.

Clinton, MD

2014 Hyundai Sonata

07/27/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service Managers

Michael and Sean have been great to work with. Honest, friendly and straightforward.. Thank you!

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 07/27/2016 06:47 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

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