Name: WILL BISHOP
Rating: 4.6

Reseñas de WILL BISHOP

Lenora W.

Suitland, MD

2017 Hyundai Elantra

11/07/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Love My car

Friendliness plane and very professional

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 11/08/2016 07:23 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Joshua R.

Accokeek, MD

2013 Hyundai Genesis

11/07/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Close to work site and service has been good\timely

JPR

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 11/07/2016 11:13 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Joseph A.

Washington, DC

2014 Hyundai Sonata

11/06/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Your staff is excellent and very polite

Yes

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 11/07/2016 05:01 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Cliente verificado

Temple Hills, MD

2017 Hyundai Santa Fe S

11/03/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

So so Service.

A customer will receive a warmer welcome from a dealer (assuming that you would like to buy a car), rather than the service department. The service agents stared into space as I waited in line, after a minute or two I was recognized. Finally after the Service was done, I was given my car keys, without a thank you. And then I went to the cashier as she stared at the floor for a minute or two before ringing me up. Not satisfied with the service.

No Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 11/04/2016 05:27 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Stephen B., Service Manager de Pohanka Hyundai respondió el 11/04/2016 05:29 AM

Thank you for your review. I do apologize how this visit went and would like to discuss this with you. I will for sure have a discussion with my staff.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Cliente verificado

Clinton, MD

2015 Hyundai Genesis

10/31/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Customer service

Great

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 10/31/2016 07:16 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Frederica W.

Capitol Heights, MD

2013 Hyundai Sonata

10/25/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

customer service

yes

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 10/26/2016 04:52 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Thomas C.

Upper Marlboro, MD

2012 Hyundai Santa Fe

10/21/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

good service

yes

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 10/21/2016 10:36 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Kevin B.

Upper Marlboro, MD

2015 Hyundai Genesis

10/19/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The 6am opening time is great

Great service

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 10/20/2016 04:56 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Gregory G.

Washington, DC

2015 Hyundai Sonata

10/15/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Will and Sean.

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 10/16/2016 12:21 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Keith M.

Bowie, MD

2011 Hyundai Sonata

10/14/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Damage to Car Had To Be Repaired by Competitor

The use of the wrong parts led to a series of subsequent failures. The car failed and had to be towed to a competing dealer for repairs. I had to pay the second dealer for the work to be done properly, along with the repair of the subsequent damage.

No Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 10/14/2016 06:01 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai. Please contact me about this! I apologize that this happened. I would like to see what was done.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Dwayne C.

Washington, DC

2013 Hyundai Sonata

10/12/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 10/13/2016 05:18 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai. We have been short staffed recently and I do apologize for the delay, please contact me so we can discuss your visit.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

COLIN HENRY

Cliente verificado

Capitol Heights, MD

2010 Hyundai Santa Fe

10/11/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Very pleasant people

Yea

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 10/12/2016 04:56 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Cliente verificado

District Heights, MD

2016 Hyundai Sonata

10/08/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The perfect place to go!

Will Bishop is awesome and very knowledge. He sets the bar for service and I was in and out. Wouldn't image taking my 2016 anywhere else for service.

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 10/08/2016 05:39 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Gloria T.

Temple Hills, MD

2015 Hyundai Sonata

10/07/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Pleasant environment in the waiting area.

Service is always to my satisfaction

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 10/07/2016 07:03 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Linda A.

Upper Marlboro, MD

2011 Hyundai Sonata

09/27/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Always great service

I have been going to Pohanka for many years and have always been given great service. Everything is always explained to me and I'm usually out in the time quoted to me. The employess have been friendly and professional. I have never taken my cars to anyone else. Thanks

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 09/28/2016 05:55 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

COLIN HENRY

Angela S.

Hyattsville, MD

2012 Hyundai Genesis

ReScore Reseña™

09/27/2016

Cliente Verificado

Categoría: Service

Poor service

No Recomendado

Empleados con los que trabajó

WILL BISHOP

COLIN HENRY

Adric L.

Fort Washington, MD

2015 Hyundai Santa Fe S

09/22/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great customer service

Great customer service but I should not have to wait over 2 hours for a standard oil change every time.

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 09/23/2016 04:44 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Cliente verificado

Upper Marlboro, MD

2012 Hyundai Genesis

09/22/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great customer care

Very happy with the care that is given to customers from sales personnel to car care and maintenence.

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 09/23/2016 04:44 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Clarence C.

Suitland, MD

2006 Hyundai Accent

09/21/2016

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Helpfulness of the service representatives.

While I was waited on by Will Bishop this time, I have also been equally well-served by Sean.

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 09/21/2016 03:31 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Stephen B., Service Manager de Pohanka Hyundai respondió el 09/23/2016 04:43 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

Jeffrey W.

Bowie, MD

2016 Hyundai Tucson

09/21/2016

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Quick service

Quick and efficient

Recomendado

Stephen B., Service Manager de Pohanka Hyundai respondió el 09/21/2016 03:03 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Steve Benack
Service Manager
301-423-1100

Empleados con los que trabajó

WILL BISHOP

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