TJ

Tyler Jorgensen

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1062 reviews)
76

JK
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JESSE K.
Nordman, ID
MLT ML320C
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2019
cliente verificadoCliente Verificado
Categoría: Service
Great experience
Very attentive service and professional. Very happy.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 04/04/2019 05:10 PM

This is fantastic to hear Jesse! Thank you so much for the 5 star rating and review! We appreciate your choice in Mike White Ford and look forward to seeing you again. 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

SW
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SHERYL W.
Athol, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/02/2019
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Fast acknowledgement. Curious saleship, service excellent
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 04/03/2019 11:59 AM

We are pleased to hear that our service is always meeting your high expectations, Sheryl! Thank you for taking the time to share your thoughts with us. We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

JM
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JAMES M.
Otis Orchards, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/01/2019
cliente verificadoCliente Verificado
Categoría: Service
Everyone was very friendly and helpful.
It was a pleasure working with Jeff. He listened to what we felt we needed then went right getting us the best deal possible.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 04/03/2019 11:24 AM

This is wonderful to hear, James! Welcome to the Mike White Ford family. We are happy to hear that Jeff made it an enjoyable experience for you. We hope we have earned your loyalty and look forward to any future visits. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

JA
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JAY A.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2019
cliente verificadoCliente Verificado
Categoría: Service
Very good
Very helpful andprofessional
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 04/02/2019 04:49 PM

Thank you so much Jay, for this 5 star review! We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

DM
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DENNIS M.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2019
cliente verificadoCliente Verificado
Categoría: Service
Customer service is great!
From the time l drove my vehicle into the service department the department representative working with me was very interested in learning my vehicle problem. He actually had a technician (Billy) come out to help with the diagnostic to make sure they knew exactly what the problem was. I was really impressed with Tyler as he really is interested in getting the problem identified and fixed so I could get back on the road as soon as possible. Way to go Tyler!
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 04/02/2019 04:55 PM

This is what we like to hear! Thank you so much for taking the time to share your experience about the Service Department with us! Tyler and Billy are pretty great, and we are lucky to have them. We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

HV
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HENERY V.
Dalton Gardens, ID
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
03/31/2019
cliente verificadoCliente Verificado
Categoría: Service
didnt like that I had to wait 1/2 hour after the service was done
Everything was great, friendly staff,
the only thing that upset me was I saw my car being parked after
the service, but it was 1/2 hour later that they came and got me.
I did not understand why it took so long to get me.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 04/03/2019 10:23 AM

Thank you so much for taking the time to share your thoughts Henery! If you would not mind giving me a call when you get a chance so we can discuss more of this over the phone. We appreciate you choosing Mike White Ford and look forward to hearing from you. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

ST
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STEPHEN T.
Coeur D'Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2019
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Customer service is always excellent and friendly both sales and service.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 03/30/2019 07:54 AM

We are pleased to hear that our service and sales is always meeting your high expectations, Stephen! Thank you for taking the time to share your thoughts with us. We look forward to your next service visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

DW
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DON W.
Coeur D'Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2019
cliente verificadoCliente Verificado
Categoría: Service
Awesome service knowledge
They see things only true professionals can see
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 03/29/2019 01:24 PM

We are very proud of the team we have in our Service Department! It's great to hear that their knowledge and collaboration really show through to you. Thank you for the 5 star rating and review! We look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

CH
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CATHY H.
Coeur D'Alene, ID
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/28/2019
cliente verificadoCliente Verificado
Categoría: Service
Friendly and nice waiting room...
It was ok but I did ask Cole to change the wiper blades and they were marked as needing new ones but they didn't do it??? It took a hour and 20 minutes for just the oil change which I think was way longer than last time.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 03/28/2019 04:37 PM

Thank you so much Cathy, for taking the time to rate and review our Service Department. If you would not mind giving me a call on your free time at 208-664-9211, I would like to discuss this situation over the phone and get more feedback. We appreciate you choosing Mike White Ford and look forward to your next visit. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

CD
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CHRIS D.
Sandpoint, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2019
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Great on time service! Excellent customer service from the first phone call to the delivery.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 03/28/2019 03:36 PM

This is what we like to hear! Thank you for the 5 star rating and review. We appreciate your choice in Mike White Ford and hope to see you in again in the future! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

Cliente verificado
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2019
cliente verificadoCliente Verificado
Categoría: Service
Summer tires poem
Winter is over
The snow has melted
The weather was warm
So to the ford garage I was headed.

I gave them my keys
My tires are on wheels
They were in my backseat
My shoes have no heels

This poem is kind of weird
My review was kind of boring
I had Butterfinger Latte
And sat in the waiting room snoring

I got a new battery
The old one was 2/3 dead
My poem is over
The magazines I did read.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 03/27/2019 04:28 PM

We are in love with this poem! Thank you so much for taking the time to write this! It has made all of our day here at Mike White Ford. We appreciate you choosing us and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

RS
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RYAN S.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2019
cliente verificadoCliente Verificado
Categoría: Service
Convenient and easy
Every time I've gone to Mike White Ford, they've made it extremely easy and convenient to drop off and pick up and are very forthcoming about what's necessary and not regarding maintenance and work done on my truck.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 03/26/2019 02:50 PM

We are pleased to hear that our service is always meeting your high expectations, Ryan! Thank you for taking the time to write such a glowing review. We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

DN
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DAVID N.
Coeur D'Alene, ID
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/22/2019
cliente verificadoCliente Verificado
Categoría: Service
?
Good servie, fair pricing. Will come back.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 03/22/2019 03:54 PM

This is what we like to hear! Thank you for the 5 star rating and review David. We appreciate your choice in Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

CH
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CINDY H.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/21/2019
cliente verificadoCliente Verificado
Categoría: Service
Owner
They make sure we are satisfied with the service we got that day. Always friendly people.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 03/21/2019 04:03 PM

Thank you so much Cindy, for this amazing review! It`s great to hear that you were satisfied with your last experience! We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

JS
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JEANINE S.
Athol, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/21/2019
cliente verificadoCliente Verificado
Categoría: Service
Service Dept-Oil change
Friendly, quick attendants to welcome you. Service done quickly and efficiently.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 03/21/2019 04:01 PM

We love happy customers, Jeanine! Thank you for taking the time to share your thoughts about our Service Department and its staff. We look forward to your next regular maintenance visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

LS
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LEEZA S.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2019
cliente verificadoCliente Verificado
Categoría: Service
Great service!!
Had a great experience at this dealership!
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 03/21/2019 03:03 PM

This is what we like to hear! Thank you for the 5 star rating and review. We appreciate your choice in Mike White Ford and hope to see you in again in the future! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

LK
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LAWRENCE K.
Coeur D Alene, ID
MERC MARNR
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2019
cliente verificadoCliente Verificado
Categoría: Service
Oil, Filter and Tire Rotation
Besides having the oil and tires taken care of, they also check fluid levels and bring them up to full, as well as checking the tires, brakes. This service center is always extremely thorough, they are top notch
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 03/21/2019 03:02 PM

We love happy customers, Lawrence! Thank you for taking the time to share your thoughts about our Service Department and its staff. We look forward to your next regular maintenance visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

DR
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DAN R.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2019
cliente verificadoCliente Verificado
Categoría: Service
Oil change
They were quick, efficient and had it done faster than estimated time, also fixed another issue as well
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 03/21/2019 11:20 AM

This is what we like to hear! Thank you so much Dan, for taking the time to share your experience with us! We appreciate you choosing Mike White Ford and look forward to seeing you again! 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

Cliente verificado
Deer Park, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2019
cliente verificadoCliente Verificado
Categoría: Service
oil change
fast & friendly--1 hour
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 03/20/2019 03:55 PM

Thank you so much for taking the time to write this wonderful review! We understand how valuable your time is and we will always do whatever we can to make it a quick and smooth process. We look forward to your next visit. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó

MP
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MEREDITH P.
WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2019
cliente verificadoCliente Verificado
Categoría: Service
Service
Though hard to get appt once schedule everything is done with excellence
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 03/19/2019 04:27 PM

Thank you so much Meredith, for the 5 star rating! We appreciate you choosing Mike White Ford and look forward to your next visit. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.