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SureCritic / Concesionario Ford / Mike White Ford of Coeur d'Alene / Tyler Jorgensen
TJ

Tyler Jorgensen

Mike White Ford of Coeur d'Alene
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1062 reviews)
76

Reseñas de Tyler Jorgensen

AT
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AMBER T.
Spokane, WA
Ford Super Duty F-350 SRW
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/29/2019
cliente verificadoCliente Verificado
Categoría: Service
Amazing service as always
Every employee at Mike White Ford is helpful and gives wonderful service with a smile. I always enjoy my time at Mike White Ford
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/30/2019 11:59 AM

Amber, I am so pleased to read this review! Thank you so much for taking the time to write such a glowing recommendation about our Dealership. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
TJ
Tyler Jorgensen
KB
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KAREN B.
Coeur D Alene, ID
Ford Super Duty F-350 SRW
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/29/2019
cliente verificadoCliente Verificado
Categoría: Service
Great guys!
Took my F350 Super Duty in for an oil change and tire rotation, they had it done within in one hour. Very comfy waiting area and everyone was upbeat and helpful, Tyler explained everything they did and checked for me in an way I could understand. Great service center!
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/30/2019 11:35 AM

This is what we like to hear! Thank you so much Karen, for taking the time to write such a glowing review about Tyler and our Service Team! We appreciate you choosing Mike White Ford and look forward to seeing you and your F-350 soon! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
TJ
Tyler Jorgensen
MC
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MARGARET C.
Rathdrum, ID
Ram 1500
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/28/2019
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Our visit was fine. Nothing special, we just went in for standard oil change and tire rotation. They did find a oil leak in the sock absorbers, so we took our truck to the Ram dealer to get that fixed.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/28/2019 04:33 PM

Thank you Margaret, for this review and recommendation. I`m pleased to hear that we were able to find that leak, and we hope your vehicle is back on the road! We appreciate you choosing Mike White Ford and look forward to your next visit!

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
TJ
Tyler Jorgensen
RB
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ROBERT B.
Mead, WA
Ford Super Duty F-350 SRW
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/24/2019
cliente verificadoCliente Verificado
Categoría: Service
Truck Maintenance Oil Change
Very pleased with my experience. Thank you
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/25/2019 04:50 PM

Thank you Robert, for taking the time to write such an amazing review about our Service Department! We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
TJ
Tyler Jorgensen
JA
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JODY A.
Coeur D'Alene, ID
Lexus RC 350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/21/2019
cliente verificadoCliente Verificado
Categoría: Service
Oil change
The only thing better than Tyler checking me in was Cole checking me out and going over the paperwork. They got it done ahead of schedule and charged me less than quoted. Love these guys !
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/23/2019 09:05 AM

This is what we like to hear! Thank you so much Jody, for taking the time to write such a glowing review about Tyler and Cole in our Service Department! 
We appreciate you choosing Mike White Ford and look forward to your next visit. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
TJ
Tyler Jorgensen
LR
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LINDA R.
WA
Ford EcoSport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/18/2019
cliente verificadoCliente Verificado
Categoría: Service
Ready for the car, offered information and suggestions, did the work in a short time and offered transportation to eat.
Considerate and organized
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/18/2019 04:54 PM

This review means so much to us, Linda! Thank you for taking the time to share your experience with us and giving us such a glowing review. We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
TJ
Tyler Jorgensen
Cliente verificado
Coeur D Alene, ID
Ford Super Duty F-350 SRW
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/17/2019
cliente verificadoCliente Verificado
Categoría: Service
Service
Overall very good service.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/18/2019 04:36 PM

Thank you so much for this wonderful review! We appreciate you choosing Mike White Ford and look forward to your next visit. 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
TJ
Tyler Jorgensen
AT
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AMBER T.
Spokane, WA
Ford Super Duty F-350 SRW
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/14/2019
cliente verificadoCliente Verificado
Categoría: Service
Excellent service once again
Mike White Ford never disappoints. Every employee is a pleasure to work with. The work done is always done well and in a timely manner.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/15/2019 05:23 PM

Wow, Amber this review means so much to us. Thank you for this glowing recommendation! We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
TJ
Tyler Jorgensen
JE
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JOHNNY E.
Clarkston, WA
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/13/2019
cliente verificadoCliente Verificado
Categoría: Service
Great value
Was in need of some new tires , sent a text To Trever , he got me a quote and a time I could it done , and the hole crew jumped in did top rate job
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/14/2019 05:10 PM

Thank you so much Johnny, for this amazing review! I`m so pleased to hear that, Trevor was able to get you in an out in no time. We appreciate you choosing Mike White Ford and look forward to seeing you again.

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
TJ
Tyler Jorgensen
JR
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JOSEPH R.
Blanchard, ID
Ford Edge
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/13/2019
cliente verificadoCliente Verificado
Categoría: Service
Timely service
Had a 1500hr appt out the door at 1600 hrs
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/14/2019 03:20 PM

Thank you Joseph, for this 5 star review and recommendation! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
TJ
Tyler Jorgensen
JC
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JIM C.
Post Falls, ID
Ford E450
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/11/2019
cliente verificadoCliente Verificado
Categoría: Service
Great Service !
Best service I have received in a long time. The employees are super helpful and friendly. I felt very welcome and you have gained a loyal customer. I will be back for service and future purchases.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/11/2019 04:34 PM

This is fantastic to hear Jim! Thank you so much for taking the time to share your thoughts with us! I`m pleased to hear that all of our employees were able to help you with all your needs and if you need anything, just give us a call. We appreciate you choosing Mike White Ford and look forward to your next visit!
 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
TJ
Tyler Jorgensen
Cliente verificado
Post Falls, ID
Ford Focus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/10/2019
cliente verificadoCliente Verificado
Categoría: Service
TV in the waiting room
The TV in the waiting room was on.

So today while I waited for my oil to get changed I found out something new.

The price of helium is going up and up and up and up and up and up and up and up and up and up.

Someday It may come back down. But when , we’ll that is up in the air.

( OK it was funny when the lady on Fox news said it. )
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/11/2019 10:45 AM

This review has made my day as well as the rest of the staff. Thank you for this wonderful, funny review. ( Yes, we thought it was very funny) We appreciate you choosing Mike White Ford and look forward to your next review! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
TJ
Tyler Jorgensen
MC
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MONTE C.
Post Falls, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/05/2019
cliente verificadoCliente Verificado
Categoría: Service
Great Service Department.
Fast, easy, courteous.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/08/2019 05:02 PM

This is what we like to hear! Thank you so much Monte, for this excellent review and recommendation. We appreciate you choosing Mike White Ford and look forward to your next visit.



Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
TJ
Tyler Jorgensen
SP
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STEVE P.
Coeur D'Alene, ID
Dodge Ram 2500
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
05/04/2019
cliente verificadoCliente Verificado
Categoría: Service
Overpriced for a Dodge Oil & Filter Change
I used to have great service when I was dealing with Joe Patafio as my service adviser, but since he is no longer working out on the service desk, I have no one there who knows about my 2004 Dodge Diesel. When I went in for my oil change the other day, I was told it would be $89 (I am guessing that is what it cost for a Ford Diesel oil change). I almost walked out right then, and maybe I should have. Then when I asked if they could change out my fuel filter for free, as I had brought one with me, I was told that it would be another $80+ as it takes .7 hours to change out the fuel filter. Again, they must be quoting the time it takes to change out a Ford fuel filter as it only takes 5 minutes to change out a fuel filter on my Dodge diesel. I know because I just timed myself doing the job here at home. I even informed the service adviser that his timing is way off, as .7 hours was too long to change my Dodge fuel filter. I was told that this is the standard time for fuel filters change outs. I let the adviser know that this time needs re-calibrated. I was given a lower price at checkout of $82.78 for my oil change and when I asked how come it still cost so much, I was told that I signed the paper work at $89. Not good customer service I think. After I left Mike White Ford, I called both Findlay Dodge and Dave Smith here in CDA, and found out that they only charge $69.75 for a Dodge oil and filter change on my diesel. I guess with your new higher pricing for Dodge oil changes, you have lost me as a customer. I have been a loyal customer since 2009 when I first went to Tom Addis Dodge. I will NOT be recommending your service department to any of my Dodge friends. I sure miss working with Joe Patafio who knows all about Dodge diesel trucks.
No Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
DS
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DEBRA S.
Spirit Lake, ID
Ford Taurus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/04/2019
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Oil change is always easy. They take good care of my car.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/04/2019 04:38 PM

This is what we like to hear! Thank you very much Debra, for taking the time to share your thoughts with us. We appreciate you choosing Mike White Ford and look forward to seeing you again. 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
TJ
Tyler Jorgensen
MK
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MARK K.
Coeur D Alene, ID
Ford F250
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/01/2019
cliente verificadoCliente Verificado
Categoría: Service
Tyler was very Helpful and Accommodating!
Great Experience!
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/01/2019 05:23 PM

We are so pleased to hear that Tyler, made it such a wonderful experience for you! We appreciate you choosing Mike White Ford and look forward to your next visit . 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
TJ
Tyler Jorgensen
Cliente verificado
Rathdrum, ID
Ford Super Duty F-350 SRW
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/01/2019
cliente verificadoCliente Verificado
Categoría: Service
Awesome
Thanks to all the staff, you all make this place great!
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/01/2019 04:55 PM

Thank you so much for your kinds words, but it`s because we have customers like you that make it so great! We appreciate you choosing Mike White Ford and look forward to your next visit. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
TJ
Tyler Jorgensen
BS
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BRAD S.
Hayden, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/30/2019
cliente verificadoCliente Verificado
Categoría: Service
Service appointment
The service was great
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 05/01/2019 04:33 PM

This is what we like to hear! Thank you so much Brad, for taking the time to review our Service Department. We appreciate you choosing Mike White Ford and look forward to seeing you again.
 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
TJ
Tyler Jorgensen
MD
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MICHELE D.
Newport, WA
Subaru Outback
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/28/2019
cliente verificadoCliente Verificado
Categoría: Service
Service Department
They did an oil change and inspection. All went great also liked the free car wash card. Thank you
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 04/30/2019 03:15 PM

We love happy customers Michele! Thank you so much for taking the time to share your thoughts about our Service Department. We appreciate you choosing Mike White Ford and look forward to your next visit!

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
TJ
Tyler Jorgensen
DR
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DOUGLAS R.
Post Falls, ID
Ford Explorer
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/28/2019
cliente verificadoCliente Verificado
Categoría: Service
Oil change
The job was done faster than I was told. Excellent work. Also I received an explanation regarding the oil reset on my car that finally made sense as to why the oil life is different than the recommended by your service department. Should keep the car in excellent shape for years.
Recomendado
Mallory G., Digital Marketing and Social Media Manager de Mike White Ford of Coeur d'Alene respondió el 04/30/2019 02:51 PM

This is what we like to hear! Thank you so much Douglas, for taking the time to share you experience with us! We appreciate you choosing Mike White Ford and look forward to your next regular maintenance. 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Empleados con los que trabajó
TJ
Tyler Jorgensen
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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