Ricardo Garcia

Earnhardt Hyundai North Scottsdale

Calificación General

4.9

(1198 reviews)

92

Reseñas de Ricardo Garcia

LR

Leslie R.

Scottsdale, AZ

2017 Hyundai Elantra

04/03/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

A+ Service Department

I have never taken my cars to the dealership for service or repairs...until I bought 2 different vehicles from this dealership. The Service Department is excellent in all regards. Ricardo has been the advisor now on 3 visits for routine maintenance and a couple of recalls. He has more than earned my trust and therefore my business. You might get some work done at a lower price elsewhere but are you confident that it was done properly and the shop will stand behind their work? I am...with this Service Department!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 04/03/2018 11:54 AM

Thank you for the A+ review for Ricardo and our store.

We love hearing from our multiple Hyundai owners and we lok forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Empleados con los que trabajó

CW

Carol W.

Phoenix, AZ

2016 Hyundai Tucson

04/03/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great customer service

Ricardo wa very helpful made sure my wait time was as he told me and went over exactly what was done

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 04/03/2018 11:35 AM

Thank you for teh great review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Scottsdale, AZ

2008 Hyundai Santa Fe

04/02/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

Thanks!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 04/03/2018 11:40 AM

Thank you for the great review.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

BD

Benjamin D.

Scottsdale, AZ

2015 Hyundai Sonata

03/29/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent Customer Service

Anthony Femiano is always a big help, he goes above and beyond to help if you have any questions or problems. Ricardo Garcia assited us with our sevice request, did a great job explaining service schedules for our car.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/29/2018 04:25 PM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó

KL

Karen L.

Phoenix, AZ

2017 Hyundai Elantra

03/29/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great

First time at this dealership for service and it was wonderful! Nice waiting area as well!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/29/2018 04:24 PM

Thank you for the great review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Scottsdale, AZ

2015 Hyundai Sonata

03/29/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Response to needs.

Ricardo was excellent in keeping me informed as to what was happening.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/29/2018 12:36 PM

Thank you for the wonderful review and recommendation for Ricardo.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

WS

William S.

Cave Creek, AZ

2016 Hyundai Genesis

03/28/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

GREAT

Service made easy!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/28/2018 01:19 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Fountain Hills, AZ

2011 Hyundai Elantra

03/26/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent Service

Everything was taken care of in a timely and friendly manner.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/27/2018 07:55 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

JH

Jose H.

Scottsdale, AZ

2011 Hyundai Sonata

03/26/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Recardo

Excellent service

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/26/2018 01:57 PM

Thank you for the excellent review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Fountain Hills, AZ

2017 Hyundai Santa Fe S

03/23/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Always a pleasure

Ricardo is like my Personnel Service guy. Always a pleasure to visit and get my oil changed at a reasonable price. Also seen Tony who helped me find my car. Car could have been washed a little better and dried a little better but other than that I'm pretty happy thank you

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/26/2018 08:18 AM

Thank you for the wonderful review and recommendation.

We are happy to be your dealership and we look forward to seeing you again next visit and we'll try to make sure we do a better job on the wash.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Scottsdale, AZ

2013 Hyundai Elantra

03/23/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service

I had a great experience

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/23/2018 04:02 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

JI

Julie I.

Scottsdale, AZ

2008 Hyundai Veracruz

03/19/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Ricardo

Ricardo went out of his way to provide service.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/20/2018 08:39 AM

Thank you for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Veracruz dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó

GD

Gloria D.

Phoenix, AZ

2013 Hyundai Sonata

03/17/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Extraordinary Customer Service

When I checked in for my appointment, I mentioned additional concerns about my car maintenance. Ricardo took the initiative to have the mechanic look into my concerns and they still returned my car to me washed within the hour! Excellent customer service!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/19/2018 08:17 AM

Thank you for the great review and praise for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó

BA

Barbara A.

Scottsdale, AZ

2011 Hyundai Tucson

03/16/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Above and beyond

Ricardo Garcia was exceptional. He raised the bar for Service Advisors. He was steadfast in his approach to resolve my vehicle repair and delivered on it. I can’t say enough good things about Ricardo.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/17/2018 08:02 AM

Thank you for the wonderful review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Empleados con los que trabajó

MM

Michael M.

Scottsdale, AZ

2017 Hyundai Santa Fe S

03/16/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

excellent as usual

Taken right away, met with the advisor quickly, qwaited in comfortable setting and got my car back on time and work done right. When I first became a car owner service was a real pain. Now it is efficient and rerasonalnbly price -- and done right the first time.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/16/2018 12:39 PM

Thank you for the wonderful review.

We are happy to be your dealership and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Phoenix, AZ

2017 Hyundai Sonata

03/16/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

service

excellent as usual

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/16/2018 12:39 PM

Thank you for the excellent review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

CM

Charyee M.

Payson, AZ

2015 Hyundai Elantra

03/14/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellant service,

Ricardo is the best!!!!

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/15/2018 07:36 AM

Thank you for the excellent review and recommendation for Ricardo Garcia your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Scottsdale, AZ

2014 Hyundai Sonata

03/12/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

went the extra step

did a great job in handling a warranteed repair

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/13/2018 08:59 AM

Thank you for the graet review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

Cliente verificado

Scottsdale, AZ

2011 Hyundai Sonata

03/12/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

courtous service

There was no waiting for a ride home & back to the dealership.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/12/2018 05:15 PM

Thank you for the wonderful review.

We are very happy to be your family's Hyundai dealer and we look forward to being here for you all for all the years, miles, and Hyundais to come.

Michael Soutehrn
Service Manager

Empleados con los que trabajó

CB

Charles B.

Elk Grove Village, IL

2008 Hyundai Azera

03/08/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Chuck's review

A couple of days after setting up an appointment for an oil change, I got a recall notice. I called Earnhardt Hyundai, they had the part needed and did both during the same appointment saving me an extra trip.

Recomendado

Michael S. de Earnhardt Hyundai North Scottsdale respondió el 03/08/2018 04:06 PM

Thank you Chuck.

We're glad we could save you a trip. Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Empleados con los que trabajó

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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.