MH

MICHEAL HENDRIX

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(236 reviews)
75

RT
gravatar
Robert T.
Valdosta, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Them not trying to sell me a bunch of services
Very good and on the time they said it would take
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/25/2019 04:25 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

DD
gravatar
Darlene D.
Gainesville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Clean. Professional comfortable waiting rm
Intelligent employees. Work done promptly and professionally.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/21/2019 04:46 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

CM
gravatar
Constance M.
Hoschton, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
professional and personable.
service rep was very good
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/21/2019 04:47 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

BD
gravatar
Bruce D.
Buford, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Informative and helpful
Great service in and out
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/18/2019 04:17 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

KS
gravatar
Kurt S.
Atlanta, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Very professional and fast,
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/18/2019 04:39 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

DC
gravatar
David C.
Dacula, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
honest service
I had a great conversation with my service tech, and I feel like he was upfront, honest about what I actually needed, and made me feel like I mattered to him. I can't ask for any more than that.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/14/2019 05:31 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

Cliente verificado
Lawrenceville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great
Excellent service. Thanks
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/14/2019 05:30 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

Cliente verificado
Buford, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/05/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendliness and super service!!!
Mike took very good care of us, was friendly, knowledgeable, and explained every thing he was going to let and let me know the amount it was going to be. Kudos to Mike!!!I would give him an A+.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/06/2019 04:43 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

Cliente verificado
Acworth, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/05/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly
I worked with Robert D.He is a nice salesperson and he worked out something good within my budget for a Hyundai 2016 sonata we.And the prices at this dealership are relative way better than anywhere else.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/06/2019 04:43 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

AH
gravatar
Adrias H.
Gainesville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Repairs
Very friendly
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/05/2019 04:54 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

Cliente verificado
Marietta, GA
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
03/03/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Lack communication
Original issue was not fixed during first visit. No paperwork was given as to what was performed during visit. Communication was lacking in multiple aspects. Very disappointed with the sevice but I would still highly recommend the Hyundai brand.
No Recomendado
DUSTIN N. de AutoNation Hyundai Mall of Georgia respondió el 03/04/2019 04:31 AM

Thank you for your responce. I will be reaching out to you to speak with you on these concerns.

Thank You!
Dustin Nelson
Service Manager

Empleados con los que trabajó

Cliente verificado
Mcdonough, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good Service
My service tech took time to understand the issue I had and researched it to find the solution. He was very courteous, knowledgeable, and friendly.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/01/2019 04:34 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

LA
gravatar
Lynn A.
Braselton, GA
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Safety first through excellent service
We appreciated being driven home while our 3-4 hour service was completed. An excellent job done in a timely manner.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/01/2019 04:33 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

Cliente verificado
Duluth, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Oil change and tire rotation
Friendly and knowledgeable.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 02/27/2019 05:24 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

NH
gravatar
Nicole H.
Greeley, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly Service
Mike I’m service was very friendly. He had to be a little extra friendly because I went into service thinking i would get a balance and rotation of tires, when I’m fact i needed new tires and was upset to put that amount of money on the vehicle. But Mike was very friendly and took pictures of my tires showing me that in fact the tires were not in working order.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 02/26/2019 04:29 AM

Thank you so much for your awesome feed back. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

TS
gravatar
Teresa S.
Lawrenceville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer Service
The Associates are so nice and friendly, they also got me in and out very quickly.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 02/25/2019 05:07 AM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

DB
gravatar
Daniel B.
Suwanee, GA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2019
cliente verificadoCliente Verificado
Categoría: Service
Review
Great staff and people; excellent service and results.
Recomendado
Empleados con los que trabajó

VD
gravatar
Valerie D.
Warner Robins, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/20/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
They took care of me when I received a recall notice on my car. While I waited for the service to be completed, they took me to the nearest mall and accommodated my every need. I will return here for my car servicing needs!
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 02/21/2019 04:44 AM

Thank you so much for your awesome feed back. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

DB
gravatar
Daniel B.
Suwanee, GA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2019
cliente verificadoCliente Verificado
Categoría: Service
Review
Great staff and people; excellent service and results.
Recomendado

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
02/16/2019
Tipo de Servicio: Repair
Categoría: Service
Warranty repair incuding case #
Read previous comments!!!
No Recomendado
DUSTIN N. de AutoNation Hyundai Mall of Georgia respondió el 02/18/2019 04:33 AM

Thank you for your response on your previous service. I apologise for the mix up and I will be looking into your concern and I will be reaching out to you to speak with you.

Thank you
Dustin Nelson
Service Manager.

DUSTIN N. de AutoNation Hyundai Mall of Georgia respondió el 02/19/2019 06:58 AM

Daniel,
Thank you for taking the time to speak with me today and allowing me to address your concerns. As always we value as a customer and we are happy to go the extra mile for you.

Thank you
Dustin Nelson

Empleados con los que trabajó

JT
gravatar
Joseph T.
Oakwood, GA
2014 Hyundai Santa Fe S
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/14/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
no title
No review
No Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 02/15/2019 04:47 AM

I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.