MH

MICHEAL HENDRIX

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(236 reviews)
75

Cliente verificado
Dunwoody, GA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/03/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Time
I went to replace engine oil and filter.
It takes time a little bit longer than I expected.
But the quality of service was great.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 12/04/2018 04:26 AM

 I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

JK
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Jason K.
Jefferson, GA
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/21/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Warranty work fixed promptly
Had a minor turbo issue. Dealership diagnosed and fixed the problem to my satisfaction. Service was friendly and communication was great.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 11/26/2018 04:57 AM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

RB
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Rick B.
Suwanee, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/21/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly service personnel.
Car was serviced quickly and service rep provided a detailed printout of additional services I need to plan for.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 11/26/2018 04:59 AM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

MS
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Marco S.
Duluth, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/20/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Grata place great service
I was in for a recall. Great service, fast, informative and polite.
The costumers area is very comfortable.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 11/21/2018 05:48 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,        


Dustin Nelson 
Service Director 
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

Cliente verificado
Auburn, GA
2014 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Friendly customer service
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 11/19/2018 04:37 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

IC
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Irene C.
Hoschton, GA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very pleased, I only use Hyundai service
I trust in Hyundai.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 11/12/2018 04:46 AM

 I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

Cliente verificado
Lawrenceville, GA
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
10/30/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Lounge
Good
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 11/07/2018 05:26 AM

Thank you for your response, I will be reaching out to you to get more information from you on this issue and to see how I can better assist you.

Empleados con los que trabajó

CW
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Charles W.
Gainesville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Thanks
Took over two hours to get my oil changed and I had an appointment. Service Tech was real nice. Kept me posted on what was going on. He too was flustrated. Finally finished and service tech comped me an oil change. Thanks. Was not necessary but was a nice gesture. I'll still get my service at AutoNation Hyundai Mall of Ga. Always clean, always friendly, and y'all do a good through job.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 10/26/2018 02:19 PM

Thank you on your awesome feed back. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

Cliente verificado
Flowery Branch, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great job!
I have been coming here since I purchase my car and will continue
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 10/26/2018 04:30 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

DS
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Danette S.
Athens, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/23/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Consistency
I am comfortable knowing I will receive very good care, in regards to the technicians keeping me informed on the necessary service required to keep my vehicle in excellent running condition.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 10/24/2018 05:15 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

CS
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Constance S.
Jefferson, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/22/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great people
Quick and Courteous service
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 10/22/2018 10:50 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

LP
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Leonel P.
Cumming, GA
2016 Hyundai Sonata Hyb
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/11/2018
cliente verificadoCliente Verificado
Categoría: Service
Oil exchange
It took more then usual...
Recomendado
Empleados con los que trabajó

LP
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Leonel P.
Cumming, GA
2016 Hyundai Sonata Hyb
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/11/2018
cliente verificadoCliente Verificado
Categoría: Service
Oil exchange
It took more then usual...
Recomendado

Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
10/10/2018
Tipo de Servicio: Maintenance
Categoría: Service
oil exchange took 2 1/2 hours
even I had appoiment
Recomendado
DUSTIN N. de AutoNation Hyundai Mall of Georgia respondió el 10/11/2018 05:54 AM

Thank you for filling out our survey. I will be reaching out to you to see how I can better serve you.

Thank You
Dustin Nelson
Service Manager

Empleados con los que trabajó

Cliente verificado
Lawrenceville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/01/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly, timely service
I couldn't ask for better service. Everyone was friendly, keep me informed on the progress.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 10/01/2018 12:09 PM

 Thank you for your awesome feed back.I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

Cliente verificado
Braselton, GA
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
09/30/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
First Maintenance
Average
No Recomendado
DUSTIN N. de AutoNation Hyundai Mall of Georgia respondió el 10/01/2018 06:49 AM

Thank You for your response. I will be reaching out to you to see how I can resolve your issues and better your experiance.

Thank you
Dustin Nelson
Service Manager

Empleados con los que trabajó

Cliente verificado
Lawrenceville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recall airbag malfunction
Hyundai did a great job on taking care of the issue I had with my car. Their always polite and very professional. Highly recommended.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 09/26/2018 04:05 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

JB
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Joy B.
Sautee Nacoochee, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Routine service
My car was serviced in timely manner, staff was helpful and polite.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 09/17/2018 04:42 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

Cliente verificado
Suwanee, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service at Autonation
Enjoy the quick and friendly service.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 09/12/2018 04:16 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

BD
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Bruce D.
Buford, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome service
Service was good , recommendation on point to take care of all issues.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 09/11/2018 04:15 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

MP
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Manhar P.
Duluth, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/06/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Place and staff very pleasant
Highly recommend
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 09/07/2018 04:13 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate your having taken the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,       


Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.