MH

MICHEAL HENDRIX

AutoNation Hyundai Mall of Georgia

Calificación General

4.7

(236 reviews)

75

Reseñas de MICHEAL HENDRIX

GS

Garry S.

Hoschton, GA

2017 Hyundai Santa Fe S

02/14/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

oil change & tire rotation

easily made appt online. service was performed in normal time frame. well done!

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 02/15/2019 04:46 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,

Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

MICHEAL HENDRIX

RW

Robert W.

Auburn, GA

2017 Hyundai Tucson

02/14/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service Department

Service was done professionally and the service writer explained everything completely.

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 02/14/2019 05:41 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,

Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

MICHEAL HENDRIX

VS

Virendra S.

Lawrenceville, GA

2016 Hyundai Sonata

02/12/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service Department

Was greeted immediately upon check in and got out in 35mns. Couldn't be more happier. Thanks Auto Nation Hyundai.

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 02/13/2019 06:06 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,

Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

MICHEAL HENDRIX

Cliente verificado

Flowery Branch, GA

2015 Hyundai Genesis

02/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Clean place

Clean and pleasant waiting area

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 02/12/2019 05:28 AM

I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,

Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

MICHEAL HENDRIX

LL

Laura L.

Dacula, GA

2015 Hyundai Sonata

02/05/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service!

Excellent service, got my best done within time specified. Amenities were comfortable while i waited... worked totally recommend this facility for any service needed !

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 02/05/2019 04:37 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,

Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

MICHEAL HENDRIX

RT

Robert T.

Lawrenceville, GA

2014 Hyundai Sonata

02/03/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Robert Thompson

I like the people and they do a great job, but repairs are very expensive, so it would be nice to have a discount for a two hyundai senior owner to help out.

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 02/04/2019 05:14 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,

Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

MICHEAL HENDRIX

LY

Logan Y.

Braselton, GA

2014 Hyundai Sonata

02/02/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service

Great service

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 02/04/2019 05:15 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,

Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

MICHEAL HENDRIX

JG

Judith G.

Buford, GA

2015 Hyundai Tucson

02/01/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good services

Employees are friendly

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 02/04/2019 05:19 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,

Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

MICHEAL HENDRIX

DH

David H.

Buford, GA

2014 Hyundai Santa Fe S

01/31/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Friendly Service

Always have a good experience here

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 02/01/2019 05:23 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,

Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

MICHEAL HENDRIX

LB

Lisa B.

Buford, GA

2016 Hyundai Sonata

01/31/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Sunshine

Asst Svc Mgr Mike Hendrix is the best!

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 02/01/2019 05:24 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,

Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

MICHEAL HENDRIX

DB

Daniel B.

Suwanee, GA

2012 Hyundai Sonata

01/31/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Review

Great service

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 02/01/2019 05:33 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,

Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

MICHEAL HENDRIX

Cliente verificado

Suwanee, GA

2013 Hyundai Elantra

01/30/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Repair

.

No Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/31/2019 04:30 AM

Thank you for your response, I will be reaching out to you to get more information from you to see how I can better assist you

Empleados con los que trabajó

MICHEAL HENDRIX

DY

Destiny Y.

Winder, GA

2017 Hyundai Elantra

01/29/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service everytime

I had an issue come up with my car door sticking in the back door and they were very courteous to take a look at this. Once the determined the parts had to be ordered they notified me. Autonation has always been good to me and taken care of my vehicles. Once the parts arrived I was called that day and set up to come in the next morning, their service center opens at 7 am and this was very convenient since I start work at 8 am and they even set up the courtesy ride so that I can make it to work!

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/30/2019 05:54 AM

Thank you so much on your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,

Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

MICHEAL HENDRIX

TG

Tamalyn G.

Lawrenceville, GA

2017 Hyundai Santa Fe

01/29/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Tamalyn

I can drive in without an appointment for an oil change and never wait more than an hour.

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/30/2019 05:55 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,

Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

MICHEAL HENDRIX

RR

Robert R.

Cumming, GA

2012 Hyundai Genesis

01/29/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

Great Service and a very accommodating atmosphere.

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/30/2019 05:55 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,

Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

MICHEAL HENDRIX

KB

Keith B.

2016 Hyundai Sonata

01/29/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent Service...

We had a tricky issue with the VCM that wasn't presenting easily in the check engine codes and at first it was suggested that we do a fuel injection cleaning (for about $360), however, later that day, after the fuel injection cleaning, the check engine light came on and stayed on and they were able to properly diagnose the VCM. At this point they fully refunded me for the full injector cleaning given that really wasn't the issue. I appreciate their willingness to say it wasn't clear what the problem was at first, but once it was, they didn't want me to pay for services that didn't directly address the issue. That's good, honest, service to me.

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/30/2019 05:58 AM

Thank you so much on your amazing feed back. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,

Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

MICHEAL HENDRIX

NG

Nance G.

Flowery Branch, GA

2015 Hyundai Genesis

01/26/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service technician

My service advisor was very knowledgeable and professional. He gave me a quote and you did a very good job with the work I requested.

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/28/2019 04:16 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,

Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

MICHEAL HENDRIX

MC

Meher C.

Cumming, GA

2014 Hyundai Sonata Hyb

01/22/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Bad service

Bad Service

No Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/22/2019 11:40 AM

Thank You for responding to our survey. I will be reaching out to you to get a better understanding of what happened and how I can better serve you.

Empleados con los que trabajó

MICHEAL HENDRIX

Cliente verificado

Buford, GA

2015 Hyundai Sonata

01/21/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Assistant service manager needs attitude adjustment

Not very pleased with how I was treated being a first time guest. At any other dealership I have always been welcomed with smiles and happy service members. Today was a different story as i was treated with disrespect and a poor attitude. I spoke with a few friends that own Hyundai’s they have agreed the service department is not up to par. Being in the customer service industry myself you should always be happy to help and be welcoming.

No Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/21/2019 12:15 PM

Thank you for your response, I will be reaching out to you to get more information from you to see how I can better assist you.

DUSTIN N. de AutoNation Hyundai Mall of Georgia respondió el 01/28/2019 11:10 AM

Thank you for taking the time to speak with me today and allowing me to solve the issues you had while you were in for service. I sent a email with details of our conversation to you personally. I look forward to helping you in the future and thank you for your buisness.

Empleados con los que trabajó

MICHEAL HENDRIX

Cliente verificado

Flowery Branch, GA

2018 Hyundai Elantra

01/18/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great customer service

Great staff

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/21/2019 05:05 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Sincerely,

Dustin Nelson
Service Director
AutoNation Hyundai Mall of GA

Empleados con los que trabajó

MICHEAL HENDRIX

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