MH

MICHEAL HENDRIX

AutoNation Hyundai Mall of Georgia

Calificación General

4.7

(236 reviews)

75

Reseñas de MICHEAL HENDRIX

AT

Ann T.

Dacula, GA

2015 Hyundai Santa Fe Sport

09/19/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

I brought my car in for a routine oil change/tire rotation. I was in and out within an hour and the Service Attendant could not have been nicer. Great Service Dept!!

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 09/23/2019 12:45 PM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

MICHEAL HENDRIX

IC

Irene C.

Hoschton, GA

2017 Hyundai Sonata

09/13/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Excellent service. Prompt and professional.

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 09/16/2019 05:00 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

MICHEAL HENDRIX

Cliente verificado

Lawrenceville, GA

2015 Hyundai Equus

09/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Customer Service

Great people who provide superior customer service, time and time again. Thank you for your continued efforts.

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 09/12/2019 04:49 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

MICHEAL HENDRIX

MF

Michelle F.

Buford, GA

2008 Hyundai Accent

09/04/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service

I have only been to a dealership except once since we bought our cars in 2008 and 2009 and this was a problem with the dealership of Rick Case on Roswell Ga—i have always found good honest mechanics and always loved my car and. When people like my car I will send them to you as I have in the past to Ed Voyle when I lived in Marietta

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 09/05/2019 04:09 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

MICHEAL HENDRIX

MY

Mike Y.

Buford, GA

2011 Hyundai Equus

08/29/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great customer Service... Michael Hendrix service advisor was outstanding

Called Hyundai custmer service corporate and they open a case file, im still waiting to hear back. Hyundai mall of ga " Michael" is doing there best to get me taken care of HOPEFULLY!!

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 08/29/2019 12:43 PM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

MICHEAL HENDRIX

DB

Daniel B.

Suwanee, GA

2012 Hyundai Sonata

08/27/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

New starter installed

Read previous message!!!

No Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 09/09/2019 04:55 AM

Thank you for taking the time to take our survey,

Empleados con los que trabajó

MICHEAL HENDRIX

MJ

Michael J.

Winder, GA

2017 Hyundai Sonata

08/27/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Do what you say

Like I said earlier, don't charge me for something when you tell me its free!!

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 08/27/2019 04:39 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 4 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

MICHEAL HENDRIX

IC

Interior C.

Dacula, GA

2017 Hyundai Santa Fe

08/26/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Poor facilities and not service program not convenient

Explained in survey.

No Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 08/26/2019 11:10 AM

Thank you for taking the time to take our survey, We will have a representative reach out to you to see how we can better serve you.

Empleados con los que trabajó

MICHEAL HENDRIX

TT

Thomas T.

Dacula, GA

2017 Hyundai Santa Fe

08/22/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly & Professional Service staff. I highly recommend the sale staff. Sales Manager Eldin Elezvioc is outstanding & is the main reason my wife & I bought both of our vehicles.

My only issue is Hyundia's GPS update policy. They charged $145 dollars to download the update to the 16 gig SIM card (had to buy a SIM Reader for $20) which took nearly 90 mins. to complete & another 30 mins+ to verify the information. Then I had to place the SIM card back into the vehicle & it took another 1+ hour for it to update the system. All of that loss time I can accept but not the $145 charge. I had a 7" touch screen Garmin GPS that came with Life Time Traffic & Map Updates & it cost roughly $250 (purchase price of the Hyundia GPS system was a lot more) . If I had know about the update charge when I purchased my 2 vehicles, I would have kept my Garmin & saved a lot of money. Hyundia should make these upgrade free to their customers. I won't be upgrading my Tuscon anytime soon.

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 08/23/2019 06:54 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

MICHEAL HENDRIX

KG

Karen G.

Hoschton, GA

2019 Hyundai Santa Fe

08/22/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil change

Happy with service

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 08/23/2019 06:47 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

MICHEAL HENDRIX

PF

Patrick F.

Loganville, GA

2013 Hyundai Genesis

08/21/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

service,, techs,,

always seems to run smoothly, Michael was great

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 08/22/2019 05:03 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

MICHEAL HENDRIX

KS

Karen S.

Winder, GA

2016 Hyundai Sonata

08/13/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Kind and courteous service folks

Service desk was quick, kind, friendly and fast!

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 08/14/2019 04:28 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

MICHEAL HENDRIX

DB

Daniel B.

Suwanee, GA

2012 Hyundai Sonata

08/10/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great place

Excellent customer service and advise. Special thanks to Michael Hendrix; the guy to see.

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 08/12/2019 04:42 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

MICHEAL HENDRIX

KG

Kendra G.

Suwanee, GA

2019 Hyundai Kona

08/02/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good service

They are very nice and honest. They explain things really well and make sure your doing well when waiting for your car.

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 08/05/2019 05:38 AM

Thank you so much for your amazing feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

MICHEAL HENDRIX

JC

Joann C.

Buford, GA

2016 Hyundai Santa Fe Sport

07/29/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Super fast very nice staff

Very nice staff will treat you right

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 07/30/2019 05:47 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

MICHEAL HENDRIX

OE

Ormand E.

Atlanta, GA

2017 Hyundai Elantra

07/28/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Review

Review

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 07/29/2019 05:04 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

MICHEAL HENDRIX

Cliente verificado

Buford, GA

2019 Hyundai Kona

07/26/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Customer Service

Had a Oil Change and also got an estimate on doing some repairs and service was very fast and customer service was good!

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 07/26/2019 06:18 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

MICHEAL HENDRIX

Cliente verificado

Franklin, NC

2011 Hyundai Tucson

07/23/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

2011 Tucson

We are so impressed with the service we get every time at AutoNation Hyundai. They go out of their way to take care of the customer and give excellent service for our vehicle.

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 07/24/2019 05:49 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

MICHEAL HENDRIX

Cliente verificado

Stone Mountain, GA

2014 Hyundai Santa Fe Sport

07/20/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Not so great.

At the time of my service visit I was offered a new service - a sanitizing of the interior of my car. It was an introductory special. It was offered at an introductory price of $5.00. The regular price is supposed to be $29.99. There was no evidence that the service was done. I expected that the interior would have been wiped with wipes or at the least it had been sprayed with a sanitizing spray. The Clorox brand was shown on the sign advertising the service. Nothing had been wiped and there was so fragrance indicating that a sanitizing spray had been used. I checked my bill and I was charged for the service. I called after I picked up my car and it was put into voice mail. This is not the first time for a disappointing visit.

No Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 07/23/2019 04:47 AM

Thank you for taking our survey. I will be reaching out to see how I can better serve you.

Empleados con los que trabajó

MICHEAL HENDRIX

MY

Mike Y.

Buford, GA

2011 Hyundai Equus

07/15/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great dealership

I Highly recommend this dealership, the service dpt. Was an excellent experience.

I had an oil change done which only took 25 min.

I had a Hyundai shuttle run to Bojangles down the street and got a chicken sandwich and coffee to bring back to Hyundai.

Just finishing the last bite of the sandwich my car was ready!!

100% great service!!

Recomendado

CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 07/16/2019 04:33 AM

Thank you for your amazing feed back. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

MICHEAL HENDRIX

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