MH

MICHEAL HENDRIX

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(236 reviews)
75

BR
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Brian R.
Dacula, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/12/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast service
No issues
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 12/12/2019 10:59 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

ID
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Ioan D.
Lawrenceville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Best place
Excellent service
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 12/12/2019 04:34 AM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

VY
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Vadim Y.
Lawrenceville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/10/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast service
Fast and professional service.
Minimum waiting time.
Thank you!
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 12/10/2019 04:24 PM

I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

SK
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Sharron K.
Flowery Branch, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/09/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
5
5 Star
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 12/09/2019 04:23 AM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

Cliente verificado
Suwanee, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/26/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always good
Always good people at this dealership on top of the job.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 11/27/2019 04:38 AM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

GW
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Gary W.
Gainesville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/25/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The people are very knowledgeable and friendly
The people are very knowledgeable and Friendly
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 11/25/2019 12:03 PM

 I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

MM
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Manoj M.
Suwanee, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/15/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
I received excellent service and kept me informed throughout the process. Additionally, they had to order a part and as soon as it came in they informed me and scheduled and appointment convenient to my schedule.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 11/18/2019 04:25 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

CT
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Carolyn T.
Tucker, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
We have always got good service and we would especially like to recognize Mike for everything he did for us and the ease of everything going through our rough time.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 11/15/2019 05:25 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

SN
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Sara N.
Gainesville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/13/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer service and car service
Mike was great to work with. Great customer service!! He listened to my concerns and gave me the confidence that it could be handled. He made honest suggestions for my car maintenance.
The service was great, cost reasonable and done in a timely fashion.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 11/13/2019 12:30 PM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

JS
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Jerome S.
Cornelia, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/04/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great Sevice
very professional people good service clean facillity
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 11/05/2019 04:21 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

Cliente verificado
Lilburn, GA
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
11/01/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Average
Customer service isn’t. The same. As it. I once. Was... I’ve. Been coming since 2011. I’m considering changing dealers
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 11/04/2019 04:31 AM

Thank you for taking the time to take our survey, We will have a representative reach out to you to see how we can better serve you.  

Empleados con los que trabajó

TL
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Tim L.
Dacula, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/01/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Tim Legg
Great service
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 11/01/2019 12:59 PM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

SZ
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Shirley Jean Z.
Gainesville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/31/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
They treat us like family.
We have always gotten great service at AutoNation Hyundai Mall of Georgia. They treat us like family and my newly divorced daughter-in-law has also been treated with care and kindness. She ended up purchasing a new car because of the great service and care she received from them. My husband and I both drive Hyundai's and we plan on continuing to do so in the future. They are quality vehicles and customer service is top notch.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 10/31/2019 01:09 PM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

AA
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Andrea A.
Duluth, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/30/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always a good experience.
Quick easy and great people.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 10/31/2019 06:23 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

SK
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Steve K.
Lawrenceville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/30/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Friendly, on-time and fully explained everything that was needed. Mike was terrific to deal with and we will be coming here for all future needs for our Sonata Sport.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 10/31/2019 06:22 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

ML
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Marlinda L.
Dacula, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/30/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer Service
This is my second vehicle with AutoNation Hyndai Mall of Georgia. The team, especially the service department, has always been wonderful. They are never pushy and always strive to make sure we are in and out as fast as possible.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 10/30/2019 08:36 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

SM
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Sandra M.
Buford, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/30/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai Mall of Georgia
Always friendly and efficient
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 10/30/2019 06:16 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

FH
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Floyd H.
Dacula, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/30/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Floyd
Friendly, courteous and professional.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 10/30/2019 06:17 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

BF
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Barbara F.
Snellville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/29/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
My car need a part sent from Hyundai to fix my 2018
This service department is good about getting the problem solved and fixed. They were waiting on Hyundai to send a new steering column to fix my problem on my 2018. They could not do this until the service dept. received the part. Once it was there they got me in and my car was ready late the same day.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 10/30/2019 04:55 AM

Thank you for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars. I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

ZK
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Zachary K.
Gainesville, GA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/29/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Department
Would recommend knowing exactly what you want before going. If you do not there's a good you will be a victim of an upsale for services you don't actually need. Recently I went for a standard 30k service. I asked for the factory recommended service, listed in the owners manual if you need to find it. The tech then pointed to a package and said, "that's what this package is." No, it wasn't. The package was what the dealer recommended. After declining the unnecessary services I got the work done only to find they charged me for little things I didn't ask for ( like windshield washer fluid) and they didn't do things I specifically asked for (making sure the tire pressure was correct.) You at least need to get the little things right if you expect me to listen to all your up-selling. The service is disappointing.
No Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 10/30/2019 04:53 AM

Thank you for taking the time to take our survey, We will have a representative reach out to you to see how we can better serve you

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.