MH

MICHEAL HENDRIX

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(236 reviews)
75

DJ
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David J.
Suwanee, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
The service reps are very professional. Most are former service techs so can explain the level of work necessary and thus the cost charged
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/10/2020 04:26 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Empleados con los que trabajó

Cliente verificado
Snellville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Wonderful Se8
The Service Advisors work hard to make sure you leave satisfied.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 03/10/2020 04:25 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

 

Empleados con los que trabajó

EC
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Ernesto C.
Sugar Hill, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/24/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very professional and kind
I went to Auto Nation Hyundai Mall of Ga to do my scheduled tire rotation and balancing. Mike received me and very professionally and kindly recommended me to acquire new tires, he also explained why it was necessary, the risks of not doing so and recommended the most appropriate tires for the vehicle and according to my budget. Then Mike called Eloy who explained to me the whole process and coordinated to take me home and pick me up once the service was done.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 02/25/2020 05:35 AM

Thank you for your awesome feed back. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

Cliente verificado
Gainesville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/21/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best service!
This place is ethical, honest, reasonably priced and professional. Mike is the best service tech. He helps me get the best service with total customer service. The entire dept. should be congratulated for their work.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/22/2020 04:29 AM

Thank you for your awesome feed back about Mike. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

PG
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Paul G.
Hoschton, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/21/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great superior service!
Great service at fair prices
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/22/2020 04:30 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

RJ
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Richard J.
Gainesville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/21/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
First Time to AutoNation Hyundai
Service was scheduled and estimated repair time was accurate. Easy to get in and out. Since facility is close to the Mall of Georgia, a shuttle van can take you there and pick you up. You do not need to stay and wait at the dealership.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/22/2020 04:33 AM

Thank you for awesome feed back. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

RB
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Robert B.
Flowery Branch, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
People
I was treated like I was some one special.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/18/2020 04:11 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

AL
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April L.
Suwanee, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service at Autonatiion
Always great and prompt service.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/16/2020 04:30 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

CC
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Christopher C.
Lawrenceville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/15/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendliness and timeliness.
They are very friendly and efficient.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/15/2020 06:08 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

MN
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Mary N.
Buford, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/15/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Dealership you can trust.
We have 2 Hyundais,I bring the cars in for anything major. Unlike some dealers,their service department has actually told me when I don't need certain things, instead of trying to get every penny they can squeeze out of you.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/15/2020 06:12 PM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

Cliente verificado
Gainesville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great place!
Great customer service...great value....do not rip you off....care about their customers!
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/13/2020 07:22 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

JL
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Juan L.
Gainesville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/08/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
Always feel welcomed when I bring in my car for regular maintenance, fair prices for good quality work.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/09/2020 04:30 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

LB
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Lisa B.
Buford, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/06/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Sunshine
Michael Hendrix rocks!!!!
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/07/2020 04:08 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

BS
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Bill S.
Dacula, GA
2017 Hyundai Sonata Plugin Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/04/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Everything was as expected, good communication and on time.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/06/2020 04:48 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future

Empleados con los que trabajó

JJ
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Jazmine J.
Buford, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/04/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service even on short notice.
I like coming here for the free inspection with my oil change. I like knowing what else needs fixing on my far. Don’t want to find out the hard way. I came in without an appointment but still got serviced in a reasonable amount of time.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/06/2020 04:52 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future

Empleados con los que trabajó

Cliente verificado
Lawrenceville, GA
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
01/02/2020
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Manager needs to be polite!
Service Manager never greeted customers, interrupted conversation between my son + me + our service guy (Mike) as we were checking out and paying - So rude and disrespectful- acting like we were nothing and needed to leave to allow next customer in. Shameful!!!! Learn to treat customers like you want them to return and you value their business! I have had 7 Hyundai’s too! Why go back to this dealer?!?!?!
No Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 01/03/2020 04:41 AM

Thank you for taking the time to take our survey, We will have a representative reach out to you to see how we can better serve you.

Empleados con los que trabajó

EC
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Ethel C.
Buford, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Courteous , friendly, helpful, KIND just mention a few
I love those at my Hyundai dealership.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 12/23/2019 07:47 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future

Empleados con los que trabajó

BF
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Barbara F.
Gainesville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/17/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change service
The dealership is clean and very efficient. Mike was my service tech and He day a job explaining everything to me.
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 12/18/2019 06:04 AM

I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future

Empleados con los que trabajó

SH
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Salima H.
Lawrenceville, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
The staff was friendly and personable. The service was quick and efficient!
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 12/17/2019 05:13 AM

Thank you so much for your awesome feedback. I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó

CT
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Carolyn T.
Tucker, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/16/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Mike Hendrix
Mike Hendrix is the best service consultant I have ever dealt with at Hyundai. He is both professional and very knowledgeable about everything to do with my car. He answers all my questions and always gives me all of my options. Mike is the kind of person that will make me a Hyundai customer forever.

James Carroll
Recomendado
CYNTHIA V F. de AutoNation Hyundai Mall of Georgia respondió el 12/16/2019 01:23 PM

Thank you so much for your awesome feed back.I would like to thank you for filling out the survey and awarding us 5 stars I appreciate you having to take the time to do so, and look forward to assisting you with your automotive needs in the future.

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.