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SureCritic / Concesionario Hyundai / Hiley Hyundai of Burleson / Mary A Carter
MC

Mary A Carter

Hiley Hyundai of Burleson
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1101 reviews)
79

Reseñas de Mary A Carter

Cliente verificado
Burleson, TX
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/11/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Job
Mary did a great job as usual and in a timely manner
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 09/11/2019 11:14 AM

Good afternoon,

    Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
JO
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Johnny O.
Fort Worth, TX
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/11/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Visit
The Service Department always does a great job. I dropped off my vehicle for repair and it was completed as promised. Mary does a great job!!
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 09/11/2019 11:12 AM

I first wanted to thank you for your business and also for the time to complete this review. We value you and your business. I'm happy that we were able to take care of your service needs and you left with felling we did everything we could to ensure your visit was a good one. IF you need anything at all do not hesitate to call us and we will take care of you.

Best Regards,

Dean Davis
Service Manager
Hiley Hyundai Of Burleson

Have a great week and again THANK YOU!

Empleados con los que trabajó
MC
Mary A Carter
Cliente verificado
Burleson, TX
2011 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/11/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service and Timely
They did everything thing i aaked them too for the price they quoted, and even had it all done sooner than i expected. No messing around or playing games
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 09/11/2019 09:51 AM

Good Morning,

Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
DS
gravatar
Debra S.
Burleson, TX
2017 Hyundai Santa Fe Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great service
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 09/06/2019 12:00 PM

I first wanted to thank you for your business and also for the time to complete this review. We value you and your business. I'm happy that we were able to take care of your service needs and you left with felling we did everything we could to ensure your visit was a good one. IF you need anything at all do not hesitate to call us and we will take care of you.

Best Regards,

Dean Davis
Service Manager
Hiley Hyundai Of Burleson

Have a great week and again THANK YOU!

Empleados con los que trabajó
MC
Mary A Carter
AK
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Aaron K.
Burleson, TX
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/04/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Mary and Heather were awesome!
Did exactly what they said they would do.

We had to have our trunk latch replace and thank goodness is was under warranty!!!

Would have been $180 for the latching mechanism.

Service is great at Hiley!
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 09/04/2019 09:10 AM

Good morning. Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
SB
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Sarah B.
Burleson, TX
2013 Hyundai Veloster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/03/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent car car and customer service
My first time as a customer at Hiley Hyundai and will definately return. Everything from scheduling a convienent appointment time and communication from staff during servicing/repairs was wonderful. A+++ service!
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 09/03/2019 12:39 PM

Good afternoon,

Thank you so much for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family. 

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
TP
gravatar
Threcia P.
Joshua, TX
2016 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/30/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Mary is always great
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 08/30/2019 03:30 PM

Good Afternoon,

  We appreciate the wonderful compliments.  Thank you for choosing Hiley Hyundai of Burleson. 

Best Regards,
Dean Davis
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
Cliente verificado
Alvarado, TX
2017 Hyundai Elantra Gt
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always Friendly and great service
The service department always continues to amaze me. Mary Carter and the service manager is has a heart of gold and is so friendly and caring. I hope that Mary Carter gets more than just a pat in the back for being professional and great with customers and her job. She is awesome.
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 08/29/2019 07:28 AM

Good Morning,

  We appreciate the wonderful compliments.  Thank you for choosing Hiley Hyundai of Burleson. 

Best Regards,
Dean Davis
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
Cliente verificado
Covington, TX
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/28/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good
Hyundai did good job
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 08/28/2019 01:51 PM

Good afternoon,

Thank you for the kind words.  We appreciate you choosing Hiley Hyundai of Burleson.  

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
BP
gravatar
Billy P.
Burleson, TX
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
People are friendly and service was quick
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 08/28/2019 08:29 AM

Good morning Billy,

 Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
Cliente verificado
Joshua, TX
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome
Marry is awesome! Great job
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 08/21/2019 07:02 AM

Good Morning,

  We appreciate the wonderful compliments.  Thank you for choosing Hiley Hyundai of Burleson. 

Best Regards,
Dean Davis
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
Cliente verificado
Arlington, TX
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
As always.
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 08/19/2019 06:39 AM

Good Morning,

Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Dean Davis
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
AS
gravatar
Anthony S.
Arlington, TX
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent customer service
Mary Carter went above and beyond to assist us with our vehicle.
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 08/19/2019 06:42 AM

Good Morning,

Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Dean Davis 
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
Cliente verificado
Cleburne, TX
2013 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Undecided
They gave me a list of things that are needed for my car, but their prices are above what I'd be charged elsewhere, for the same quality of care. Why go somewhere more expensive, when I'm struggling to survive as is?
No Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 08/19/2019 06:44 AM

Good Morning,

 Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Best Regards,

Service Manager
Dean Davis
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
Cliente verificado
Burleson, TX
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
5 stars
?????
No Recomendado
Empleados con los que trabajó
MC
Mary A Carter
TE
gravatar
Troy E.
Fort Worth, TX
2019 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Troy Eastland Jr
Great job done, without having an appointment
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 08/16/2019 09:58 AM

Good afternoon Troy,

Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

 

Dean Davis
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
Cliente verificado
Burleson, TX
2019 Hyundai Kona
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/09/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great service and great people
Recomendado
DEAN D. de Hiley Hyundai of Burleson respondió el 08/16/2019 02:17 PM

Good afternoon,

Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.


Dean Davis
Service Manager
Hiley Hyundai Of Burleson

Empleados con los que trabajó
MC
Mary A Carter
JA
gravatar
Jean A.
Burleson, TX
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/01/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Easy going and great customer service
Very easy going, good atmosphere and great customer service!
Recomendado
GREG B., Service Manager de Hiley Hyundai of Burleson respondió el 08/02/2019 12:45 PM

Good afternoon Jean. Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Greg Bernard
Service Manager
972-816-6607
Empleados con los que trabajó
MC
Mary A Carter
WK
gravatar
Wanda K.
Fort Worth, TX
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/01/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick and efficient service. Nice personnel.
Service staff listened to my problem and took their time to look into the matterr.
Recomendado
GREG B., Service Manager de Hiley Hyundai of Burleson respondió el 08/02/2019 12:44 PM

Good afternoon Wanda!

Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Greg Bernard
Service Manager
972-816-6607
Empleados con los que trabajó
MC
Mary A Carter
RS
gravatar
Regina S.
Burleson, TX
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Local Hyundai Car Dealership is Awesome!
I went to pick out a new SUV at Hiley Hyundai last Saturday and Al Smith was my salesman. Not only was he very patient, but Al was very accommodating in helping me find the perfect vehicle. I never felt any pressure of having to buy and close the deal that day. I would highly recommend Al Smith and Hiley Hyundai to my friends and family!
Recomendado
GREG B., Service Manager de Hiley Hyundai of Burleson respondió el 07/31/2019 12:55 PM

Good afternoon Regina. Thank you for taking the time to complete our survey. We appreciate your positive feedback and being part of the Hiley Hyundai Family.

Thanks again, for choosing and trusting in Hiley Hyundai of Burleson.

Greg Bernard
Service Manager
972-816-6607
Empleados con los que trabajó
MC
Mary A Carter
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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