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KRISTINA M MIRANDA

Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(273 reviews)
87

SS
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Samantha S.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/17/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome service
Awesome service
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/21/2021 09:37 AM

Hi  Samantha

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers always get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

TR
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Troy R.
Peoria, AZ
2021 Hyundai Sonata Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Just another meaningless review
When you ask for a review on everything it takes away from the processs
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/21/2021 09:36 AM

Hi Troy

 Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers always get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

RS
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Roger S.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/15/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service Department
Dropping of the SUV, having it serviced and ready on time was perfect.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/21/2021 09:11 AM

Hi Roger
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Goodyear, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/13/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The employees
Over and over again, Victor and his staff continue to do such an awesome job! They go the extra mile to make sure my vehicle is in good working order…

Thank you Victor and staff for a job well done! I appreciate you guys/gals very much and thank you for going the extra mile!!!

God Bless
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/14/2021 08:38 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

CB
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Clayton B.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent service experience,
Excellent service experience and very friendly and knowledgeable employees who go the extra mile to make sure everything is done in a timely and professional manner
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/13/2021 08:59 AM

Hi Clayton
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

MB
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Marie B.
Peoria, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
For Kristina Miranda
Ok,
Sorry Kristina Miranda, for doing this so late.I headed for California after this service. Thank you so much for your friendly, professional and prompt attention to make sure my car would get me to my destination safely. (And didn’t even have an appointment!)

Although this Hyundai dealership is further away,
Will be coming to you instead, you’re definitely over the top in every way.
Thanks
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/13/2021 08:56 AM

Hi Marie
Thank you so much for completing this survey. We appreciate you taking the time to share your ecxperience wifth us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service. I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and ofr the opportunity to earn a 5 star rating.

Empleados con los que trabajó

MB
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Michael B.
Buckeye, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Always professional and courteous
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/13/2021 08:15 AM

Hi Michael
Thank you so much for completing this survey. We appreciate you takihg the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

RH
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Robert H.
Sun City West, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Dual Clutch Transmission Issue
Kristina Miranda was superb....couldn't ask for a better employee.
No Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/13/2021 08:12 AM

Hi Robert
Thank you so much for completing this survey. We appreciate you taking the time to share the experience you had with Kristina and our team. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

CR
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Coralee R.
Tucson, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Professional and efficient
Excellent service and waiting area was clean and well stocked with beverages and snacks. I was in and out of there in under 45 minutes for a full check up, tire rotation, and oil change.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/12/2021 02:05 PM

Hi Coralee
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/09/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Best service department
This dealerships service department is amazing. Christina has always been so kind to my family and friends who have had service done. Willing to say best service department in AZ! They have always handled issues with my vehicles in a timely manner and went above and beyond to help. We have now bought several Hyundais simply because we no longer dread dealing with the service end of things as they come up.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/09/2021 01:19 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

LT
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Larry T.
Surprise, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/07/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recomendado

Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/05/2021
Tipo de Servicio: Repair
Categoría: Service
Satisfied Customer
Rodeo Hyundai has been the dealership of choice for service. When you enter the service drive you are greeted by a pleasant service writer with a smile. They take pride in getting you in and out as quickly as possible.
Recomendado
KRISTINA M. de Ken Garff Hyundai Surprise respondió el 07/06/2021 07:33 AM

GOOD MORNING THIS IS KRISTINA WITH RODEO HYUNDAI, I LEFT YOU A VOICEMAIL REQUESTING A RESCORE IF POSSIBLE ANYTHING LESS THAN A 5 DTAR IS NOT PASSING SO I DO APPRIATE THE RESCORE THANK YOU AGAIN FOR BEING A LOYAL ROEO HYUNDAI CUSTOMER 

KRISTINA M. de Ken Garff Hyundai Surprise respondió el 07/07/2021 06:28 AM

THANK YOU LARRY BUT THERE IS A SEPERATE EMAIL SENT TO YOU THAT WILL BE THE RESCORE SO YOU CAN RATE ME AT THE 5 STARS IT WAS SENT TO YOU YESTERDAY 

Empleados con los que trabajó

RD
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Roxane D.
Goodyear, AZ
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
07/02/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Follow up by service manager
Service manager called me to ensure future services would be excellent
Recomendado
KRISTINA M. de Ken Garff Hyundai Surprise respondió el 07/03/2021 07:02 AM

GOOD MORNING ROXANNE I SENT YOU OVER AN EMAIL REGARDING YOUR SURVEY 

KRISTINA M. de Ken Garff Hyundai Surprise respondió el 07/06/2021 05:19 PM

thats great and i wanted to offer you a free oil change and rotation as well all i ask if you can fill out the rescore at 5 strs that would help us out alot as well please thank you 

Empleados con los que trabajó

DP
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David P.
Avondale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Rodeo Hyundai is the best!
Kristina and Victor are the best! I only deal with those two. The customer service there and satisfaction is top notch. Thank you again for making me satisfied. I’m a loyal customer for life.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/02/2021 08:16 AM

Hi David
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us.  We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

SD
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Sylvia D.
Peoria, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/01/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Exceptions. Personnel
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/01/2021 02:38 PM

Hi Sylvia
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us.We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Peoria, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/30/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
They ran a diagnostic and found out I needed an update. Fixed me up and cleaned my car for free!
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/01/2021 08:20 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star  rating.

Empleados con los que trabajó

DW
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David W.
Wickenburg, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/29/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Rodeo Hyundai
Always have great service at Rodeo Hyundai. Very friendly, never a long wait and a very nice dealership.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 06/30/2021 08:24 AM

Hi David
Thank you so much for completing this survey. We appreciate your taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

CT
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Charles T.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/29/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very quick and friendly service
Very quick and friendly service
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 06/30/2021 08:12 AM

Hi Charles
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

MC
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Mathew C.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/29/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer service in the service department
I bought a 2013 genesis coupe from a dealership that had screwed me over, my engine was blown, I then brought it to Kristina at rodeo Hyundai and she helped me out tremendously my having all cost of repairs covered under Hyundai’s goodwill service! I really appreciate all of the hard work and dedication from rodeo Hyundai!! I will definitely make sure that all my coworkers that own a Hyundai go to this location for any sort of maintenance! Thank you so much for all of your help! Without you I wouldn’t have the car of my dreams driving!
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 06/29/2021 01:36 PM

Hi Mathew
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunty to earn a 5 star rating.

Empleados con los que trabajó

DW
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Don W.
Buckeye, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Resolving issue
After explaining an issue with Alice Gonzales, she agreed I had a valid point and she immediately found a resolution to the problem.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 06/25/2021 02:16 PM

Hi Don
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! i am glad to see that reflected on your last. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

JR
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James R.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/24/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Windshield Replacement
On time and repair done in a timely manner.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 06/25/2021 08:18 AM

Hi James
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.