KRISTINA M MIRANDA

Ken Garff Hyundai Surprise

Calificación General

5.0

(273 reviews)

87

Reseñas de KRISTINA M MIRANDA

Cliente verificado

Wittmann, AZ

2020 Hyundai Palisade

10/27/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Professional

I got an appointment fast. Professional and friendly employees. Car was returned to me with good quality work and washed.

ALICE G. de Ken Garff Hyundai Surprise respondió el 10/27/2021 10:26 AM

Thank you for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! i am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

KRISTINA M MIRANDA

SD

Steve D.

Goodyear, AZ

2019 Hyundai Tucson

ReScore Reseña™

10/26/2021

Cliente Verificado

10

Categoría: Service

Great customer service

Very professional. Great service and pleasant experience.

Empleados con los que trabajó

KRISTINA M MIRANDA

DS

Doborah S.

Surprise, AZ

2018 Hyundai Elantra

10/26/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Deb S.

Service was great! Facilities were clean and comfortable while I waited to have my vehicle serviced. They were quick and professional. I will definitely return for my next scheduled maintenance.

ALICE G. de Ken Garff Hyundai Surprise respondió el 10/27/2021 10:12 AM

Hi Doborah
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

KRISTINA M MIRANDA

ME

Mary E.

Surprise, AZ

2022 Hyundai Elantra

10/25/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Fantastic Dealership!

Amazing service and customer care standards.

ALICE G. de Ken Garff Hyundai Surprise respondió el 10/26/2021 09:18 AM

Hi Mary
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

KRISTINA M MIRANDA

SD

Steve D.

Goodyear, AZ

2019 Hyundai Tucson

ReScore Reseña™

10/26/2021

Cliente Verificado

10

Categoría: Service

Great customer service

Very professional. Great service and pleasant experience.

Reseña Original

10/25/2021

Tipo de Servicio: Maintenance

5

Categoría: Service

long wait

long wait and did not honor pre paid maintenance program

ALICE G. de Ken Garff Hyundai Surprise respondió el 10/26/2021 09:25 AM

Hi Steve

Thank you for filling out this survey and sharing your experience with us. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception. I hope to speak to you to resolve this issue in the near future. feel free to contact me at 623-850-5500.
We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

Alice Gonzales
Business Development Coordinator
Ken Garff Hyundai

Empleados con los que trabajó

KRISTINA M MIRANDA

BM

Brian M.

Surprise, AZ

2018 Hyundai Tucson

10/25/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Great Service

The service adviser explained everything that would be done and made great recommendations. I always enjoy having my car serviced at this location.

ALICE G. de Ken Garff Hyundai Surprise respondió el 10/26/2021 09:13 AM

Hi Brian
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

KRISTINA M MIRANDA

CH

Christina H.

Sun City West, AZ

2015 Hyundai Santa Fe Sport

10/18/2021

Tipo de Servicio: Repair

Cliente Verificado

9

Categoría: Service

Great West Valley Hyundai Choice

Easy trip from Sun City West. Everything is good here from the personnel to the mechanics. No complaints at all!

ALICE G. de Ken Garff Hyundai Surprise respondió el 10/19/2021 08:45 AM

Hi Lenora
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service. Our system shows Lenora, not Christina for your 2015 Santa Fe. We appreciate your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

KRISTINA M MIRANDA

CT

Charles T.

Surprise, AZ

2013 Hyundai Sonata

10/15/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Good service is

Good service. Good service

ALICE G. de Ken Garff Hyundai Surprise respondió el 10/18/2021 08:37 AM

Hi Charles
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

KRISTINA M MIRANDA

BB

Burke B.

Peoria, AZ

2019 Hyundai Tucson

10/15/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

We are glad to see that Ken Garff has taken over this Earnhardt Hyundai Dealership!

Kristina took good care of us! The waiting area has fresh made popcorn! Appt was easy to make .. we will be back fir our next Service! We know our Advisor, Kristina will take great care of our vehicke!

ALICE G. de Ken Garff Hyundai Surprise respondió el 10/18/2021 08:29 AM

Hi Burke
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

KRISTINA M MIRANDA

DP

David P.

Avondale, AZ

2016 Hyundai Elantra

10/14/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Perfect service!

Kristina and Victor are the best!! I only deal with them.

ALICE G. de Ken Garff Hyundai Surprise respondió el 10/15/2021 09:12 AM

Hi David
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

KRISTINA M MIRANDA

RD

Roxane D.

Goodyear, AZ

2021 Hyundai Tucson

10/05/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Customer Service

Great Customer Service

ALICE G. de Ken Garff Hyundai Surprise respondió el 10/08/2021 08:27 AM

Hi Roxane
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

KRISTINA M MIRANDA

JM

John M.

Peoria, AZ

2020 Hyundai Santa Fe

10/05/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Very good service!

First time bringing my car in under the new ownership. I wasn’t sure if the high level of service that I was accustomed to would continue. I can honestly say that I was pleasantly surprised.

ALICE G. de Ken Garff Hyundai Surprise respondió el 10/08/2021 08:11 AM

Hi John
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us.We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

KRISTINA M MIRANDA

GS

Gary S.

Sun City West, AZ

2018 Hyundai Santa Fe Sport

10/05/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Excellent service for my Santa Fe

I have taken my 2018 Santa Fe here for all of the routine service. It has been excellent every time. I highly recommend them.

ALICE G. de Ken Garff Hyundai Surprise respondió el 10/05/2021 03:22 PM

Hi Gary
Thank you so much for completing this service! We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

KRISTINA M MIRANDA

Cliente verificado

Goodyear, AZ

2018 Hyundai Tucson

10/01/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Great Service

Friendly service staff. I am from another state and was nervous about if they had my records for my warranty. They did. I will definitely go back.

ALICE G. de Ken Garff Hyundai Surprise respondió el 10/04/2021 08:38 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 rating.

Empleados con los que trabajó

KRISTINA M MIRANDA

AC

Andrew C.

Buckeye, AZ

2021 Hyundai Elantra

ReScore Reseña™

09/14/2021

Cliente Verificado

10

Categoría: Service

Service department

Kristy was great

Empleados con los que trabajó

KRISTINA M MIRANDA

MA

Mike A.

Surprise, AZ

2021 Hyundai Palisade

09/05/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Excellent Customer Service

All of my dealings with Rodeo Hyundai have been outstanding. Excellent customer service, clean facilities, and pleasant and helpful staff.

ALICE G. de Ken Garff Hyundai Surprise respondió el 09/13/2021 09:52 AM

Hi Mike
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

KRISTINA M MIRANDA

Cliente verificado

Surprise, AZ

2020 Hyundai Accent

09/04/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Rodeo hundai

Good service

ALICE G. de Ken Garff Hyundai Surprise respondió el 09/13/2021 09:33 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Ken Garff Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

KRISTINA M MIRANDA

ST

Shannon T.

Waddell, AZ

2018 Hyundai Elantra

09/04/2021

Tipo de Servicio: Maintenance

Cliente Verificado

10

Categoría: Service

Great Service

Great Service

ALICE G. de Ken Garff Hyundai Surprise respondió el 09/13/2021 09:30 AM

Hi Shannon
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

KRISTINA M MIRANDA

AC

Andrew C.

Buckeye, AZ

2021 Hyundai Elantra

ReScore Reseña™

09/14/2021

Cliente Verificado

10

Categoría: Service

Service department

Kristy was great

Reseña Original

09/02/2021

Tipo de Servicio: Repair

5

Categoría: Service

Better phone skills

And a lesson on customer service.

ALICE G. de Ken Garff Hyundai Surprise respondió el 09/03/2021 01:16 PM

Hi Andrew
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us.
I wanted to personally reach out to you and apologize for the negative experience you had with our dealership. We absolutely value your business as well as your feedback. please give me a call so we can try to make this right for you.
623-850-5491 We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

KRISTINA M MIRANDA

CD

Chris D.

Surprise, AZ

2021 Hyundai Sonata

09/01/2021

Tipo de Servicio: Repair

Cliente Verificado

10

Categoría: Service

Good service

But no 0W-30 synthetic as required per the manual for 2021 Sonata N-Line.

I have a Hyundai Motor America Case#: 18489150 but Hyundai does not reply or respond on reimbursing me for the oil that I have had to buy twice for the free service interval.

Empleados con los que trabajó

KRISTINA M MIRANDA

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