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KRISTINA M MIRANDA

Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(273 reviews)
87

FJ
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Florence J.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
My service writer was exceptional
I enjoyed her. Please keep her
Flo Johnson
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/30/2021 09:12 AM

Hi Florence
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

JK
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Joseph K.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Professional service, thank you
Very happy with the service
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/25/2021 08:42 AM

Hi Joseph
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Litchfield Park, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Service
Service department
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/23/2021 10:09 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

TD
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Thomas D.
Buckeye, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Car taken care of on time
Great service and kept me informed.
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/13/2021 08:46 AM

Hi Thomas
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am gald to see that reflected  on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

RG
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Robert G.
Sun City West, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/10/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent
He feels that they’re very honest and they don’t try to con him our car always comes back really clean and nice which is nice and it’s excellent service
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/11/2021 08:19 AM

Hi Robert
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

DW
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Derrick W.
Litchfield Park, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/09/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Always take care of me each time I have an appointment.
Customer service is top notch.
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/10/2021 09:19 AM

Hi Derrick
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/07/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Service with a smile
I came in without a appointment because I got off work early. I was treated as my business was important & was not putting them out because I was a walk-in. The work was done quickly & efficiently.The car was clean & I was on my way with a friendly smile.
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/09/2021 08:39 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Peoria, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good price good service friendly customer service
I had to do my timing belt service, And they did a 21 point inspection. This help me detect any new service issues with my car. They did a good job on my car.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/06/2021 02:09 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best servicve! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the oppoortunity to earn a 5 star rating.

Empleados con los que trabajó

AW
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Austin W.
Peoria, AZ
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/05/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Horrible service very unhappy
Very unhappy went for a simple oil change and take the car home now it’s leaking and smoking and can’t be driven. Sent a worker to my house who they said did my oil change and he wasn’t even the one who did it. Very unorganized and with that i am out of work because my vehicle is no longer drivable
No Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/05/2021 09:14 AM

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4100. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

Empleados con los que trabajó

AS
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Albert S.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/05/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Christina in service did a great job very informative and . I got in early for my appointment and the maintenance was done quickly and they took great care of the issues
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/05/2021 08:57 AM

Hi Albert
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am gald to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

AH
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Anthoni H.
Buckeye, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/04/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Outstanding service!
They will take care of you and your car.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/05/2021 08:29 AM

Hi Anthoni
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with  us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Peoria, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/03/2021
cliente verificadoCliente Verificado
Categoría: Service
Its a known top car dealership
The service department did a good job on my air conditioning unite, all where polite and kept me informed of the matter. As far as getting my extended warranty book or paper work to explain what I paid extra for, I have yet to get any proof. I’ve asked for more than once.
Christina and her service department did an excellent job for me, thanks
Recomendado
Empleados con los que trabajó

Cliente verificado
Peoria, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/03/2021
cliente verificadoCliente Verificado
Categoría: Service
Its a known top car dealership
The service department did a good job on my air conditioning unite, all where polite and kept me informed of the matter. As far as getting my extended warranty book or paper work to explain what I paid extra for, I have yet to get any proof. I’ve asked for more than once.
Christina and her service department did an excellent job for me, thanks
Recomendado

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
08/02/2021
Tipo de Servicio: Repair
Categoría: Service
4.5
Everyone was helpful with explaining the work and getting me to and from the Dealership.. the young man that took me home was very polite, he had manners ( which now a days is almost unheard of ) His parents have raised him right and he is quite an asset to the dealership,!
Recomendado
KRISTINA M. de Ken Garff Hyundai Surprise respondió el 08/03/2021 06:56 AM

THANK YOU, FOR YOUR SURVEY.

Empleados con los que trabajó

TC
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Thomas C.
Glendale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/02/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Awesome
Great survive in a timely matter
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 08/03/2021 08:25 AM

Hi Thomas
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

SR
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Sheralynn R.
Wittmann, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/27/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
They work very hard at making their customers happy!
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/27/2021 03:01 PM

Hi Sheralynn
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Sun City West, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/26/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast and friendly
Great place I bought 2 suvs there
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/27/2021 08:21 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for opportunity to earn a 5 star rating.

Empleados con los que trabajó

CT
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Charles T.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great and fast service
Great service
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/26/2021 09:06 AM

Hi Charles
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

DM
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David M.
Peoria, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Friendly staff and great service thank you Rodeo Hyundai
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/26/2021 08:49 AM

Hi David
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
Took my vehicle to be serviced here and I am so happy i did. The waiting area offers plenty of seating, a tv for entertainment, free snacks and drinks, and even a small childrens area for them to color. As a mom of 3 this made my experience so much better. Not to mention my vehicle was serviced pretty fast compared to other places. I will definetly be returning.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/26/2021 08:44 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business.. We look forward to seeing you again and for the opportuniity to earn a 5 star rating.

Empleados con los que trabajó

JW
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Janet W.
Buckeye, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service Department
Fast dependable and reliable service
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 07/23/2021 01:02 PM

Hi Janet
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best servivce! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.