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KRISTINA M MIRANDA

Calificación General
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(273 reviews)
87

DA
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David A.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/23/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Excellent
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 06/24/2021 08:47 AM

Hi David
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

TD
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Thomas D.
Buckeye, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/23/2021
cliente verificadoCliente Verificado
Categoría: Service
Immediate call
I was called immediately and she apologized and felt horrible for what happened and did what she could to rectify the situation
Recomendado
Empleados con los que trabajó

TD
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Thomas D.
Buckeye, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/23/2021
cliente verificadoCliente Verificado
Categoría: Service
Immediate call
I was called immediately and she apologized and felt horrible for what happened and did what she could to rectify the situation
Recomendado

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
06/23/2021
Tipo de Servicio: Repair
Categoría: Service
Terrible service department
They fixed my tires but allowed me to drive off the lot with a horrible alignment that they didn’t tell me needed to be completed. It was bad enough that my traction control would turn on and force my tail end of my car to swerve
No Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 06/23/2021 11:10 AM

 Hi Thomas
Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4100. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

Empleados con los que trabajó

CT
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Charles T.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/21/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick and friendly service
Very fast and friendly service
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 06/21/2021 03:15 PM

Hi Charles
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

JJ
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John J.
Sun City West, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/18/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Service
Great people doing an exceptional job servicing my Kona
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 06/18/2021 02:15 PM

Hi John
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

JR
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Jacobs R.
Congress, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/17/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
QUICK
Took vehicle in for regular maintenance (oil, tire rotation, fluids etc)... I was in and out in less that 40 minutes and the car was returned with a fresh wash.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 06/17/2021 12:15 PM

Hi  Jacobs
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

RP
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Richard P.
Sun City West, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/15/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Couldn't be better.
On time. Repaired. Couldn't be better.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 06/15/2021 01:15 PM

Hi Richard
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the oportunity to earn a 5 star rating.

Empleados con los que trabajó

RD
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Richard D.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/14/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Overall service, facility, personnel & protocols are outstanding.
In my many automotive years this agency tops my list for reasons mentioned above.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 06/15/2021 08:57 AM

Hi Richard
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

GC
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Gaile C.
Goodyear, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/14/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Best customer service
Based on our experience of purchasing 3 vehicles from this dealership, we would highly recommend starting there with the decision to buy a car. Steve Schock is our sales person who not only treats us as VIPs while being very personable, but also found us the cars that fit our budget and lifestyle.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 06/15/2021 08:48 AM

Hi Gaile
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Buckeye, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/09/2021
cliente verificadoCliente Verificado
Categoría: Service
Very good service department
Very good service department
Recomendado
Empleados con los que trabajó

Cliente verificado
Buckeye, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/09/2021
cliente verificadoCliente Verificado
Categoría: Service
Very good service department
Very good service department
Recomendado

Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
06/09/2021
Tipo de Servicio: Repair
Categoría: Service
No one is perfect
Rodeo Hyundai has a very good service department. Everyone should be allowed to have at least one bad day/encounter.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 06/09/2021 11:29 AM

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4100. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

Empleados con los que trabajó

GF
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Gary F.
Buckeye, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/08/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service with a smile
In these times of Covid, political turmoil and gun violence, it's nice to find a service department that truly cares for their customers with no sales pressure and a pleasant smile.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 06/09/2021 09:20 AM

Hi Gary
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

RM
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Rodger M.
Buckeye, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/08/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great experience
Great experience
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 06/09/2021 09:15 AM

Hi Rodger
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
El Mirage, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/08/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service
Great experience. Everyone is very helpful and friendly
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 06/09/2021 09:12 AM

Thank you so much for completing this survey.  We appreciate you taking the time to share your experience  with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Goodyear, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/07/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The Employees
I’ll

The service manager, Victor Vasquez is knowledgeable, efficient, goes the extra mile to make sure things are taken care of properly! His employees do a great job too!!!

Thank you for a job well done and going the extra mile! It’s appreciated very much!!!
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 06/08/2021 08:45 AM

Thank you so much for completing this survey. We  appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Surprise, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/07/2021
cliente verificadoCliente Verificado
Categoría: Service
Rescore
Close to home
Recomendado
Empleados con los que trabajó

Cliente verificado
Buckeye, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/03/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Awesome service
Love the maintenance and kindness of this dealership
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 06/04/2021 08:34 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

Cliente verificado
Goodyear, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
I have always had good service and it's always been on time.
I would highly recommend Rodeo Hyundai to people. The service personnel are always friendly. After my car is serviced it is always washed and vacuumed. Nice touch.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 05/28/2021 08:26 AM

Thank you so much for completing this survey. We appreciate you taking  the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

WW
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William W.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/27/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Ease of service
Dropped it off and service did exactly what I asked for and worked with me to provide a fair price. I always appreciate their courtesy and professionalism. Thank you.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 05/28/2021 08:20 AM

Hi William
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó

SJ
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Stefanie J.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/26/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service is Amazing
Friendly service and very helpful staff. I highly recommend using Rodeo Hyundai for your auto repairs.
Recomendado
ALICE G. de Ken Garff Hyundai Surprise respondió el 05/27/2021 08:17 AM

Hi Stefanie
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.