KO

Kent Odekirk

Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(253 reviews)
88

Cliente verificado
Bayview, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/13/2025
cliente verificadoCliente Verificado
10
Categoría: Service
Tire changer over and charger problem
Everything that the on site technicians did was great. They noticed wear on the tires and recommended replacement. They said one of service managers would contact us with new tire prices. It's been 3 days and noone has called. We have a bad charger for our mach e. We have bought a new one and problem went away same issue happened before. They said a service manager would call us about the bad charger and no phone call for it either
Empleados con los que trabajó

Cliente verificado
Coeur D'Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/11/2025
cliente verificadoCliente Verificado
10
Categoría: Service
10/10
Everyone from the advisor to the service tech were friendly, efficient and professional.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 04/11/2025 02:53 PM

We're pleased to hear that our team made such a positive impression! It's wonderful to know that our friendly vibes and professional service showed through during your visit. We're all about making sure you feel welcomed and well taken care of, even in the midst of car repairs. We'll do our best to keep hitting all the right notes! Looking forward to your next visit.

Empleados con los que trabajó

gravatar
Cliente verificado
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2025
cliente verificadoCliente Verificado
10
Categoría: Service
Professional Excellent Service
This was my first experience with the Mike White mobile service, and I couldn’t be more delighted. Mike White Ford's mobile team completed my 60,000-mile service at my residence in just an hour. It was incredibly convenient!
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 04/10/2025 07:51 AM

We're excited to hear that your first experience with our mobile service was so delightful! Our team strives to bring convenience right to your doorstep, and it sounds like they hit the nail on the head with your 60,000-mile service. Who knew car maintenance could be done in your PJs? We're glad we could make your day a little easier. Rest assured, we’re here for all your future automotive adventures!

Empleados con los que trabajó

HM
gravatar
HAROLD M.
Athol, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/02/2025
cliente verificadoCliente Verificado
10
Categoría: Service
Bronco Badlands
We purchased out second vehicle from Jon Carey this week. Jon is easy to work with and very knowledgeable. We highly recommend Jon and Mike White Ford.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 04/03/2025 10:32 AM

It's fantastic to hear that you've secured your second vehicle with us! Your recommendation means the world to us, and we're here whenever you're ready for the next adventure. Happy driving!

Empleados con los que trabajó

gravatar
Cliente verificado
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2025
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent Service
.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 04/03/2025 10:36 AM

We're glad to know you had a five-star experience. Your feedback helps us keep things running smoothly. Happy driving!

Empleados con los que trabajó

gravatar
Cliente verificado
Airway Heights, WA
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2025
cliente verificadoCliente Verificado
10
Categoría: Service
Great Service
Kent and The mobile service team is by far the best we have used! Thank you to everyone at Mike White!!.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 03/11/2025 11:04 PM

It's fantastic to hear that Kent and our mobile service team hit the mark for you! We aim to keep things rolling smoothly, and it sounds like they really delivered. Your praise will surely put a little pep in their step. If there’s anything else we can assist you with, just give us a shout!

Empleados con los que trabajó

TB
gravatar
TAMARA B.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2025
cliente verificadoCliente Verificado
10
Categoría: Service
Quick and very courteous.
Efficient for mobile service.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 03/07/2025 07:06 AM

Thanks for the review, Tamara! We're glad to hear you found our mobile service quick and easy! Our team works hard to make sure we can come to you and help out, like a superhero without the cape. If you ever need us again, we'll be ready to roll. Safe travels!

Empleados con los que trabajó

Cliente verificado
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2025
cliente verificadoCliente Verificado
10
Categoría: Service
Mobilit Service
Had 2 vehicles serviced at our shop location by mobile service crew. Getting appointmebt was quick and service was great. I'll definitely do it again and not have to shuttle to/from the service bay for routine service.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 02/25/2025 10:47 AM

We're glad to hear that our mobile service crew hit the mark! It sounds like they not only saved you time but also made routine maintenance less of a chore. If only they could swing by and do the dishes too! We're here whenever you're ready for round two of hassle-free service.

Empleados con los que trabajó

DB
gravatar
DELINA B.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/24/2025
cliente verificadoCliente Verificado
10
Categoría: Service
Wonderful mobile service experience
We thoroughly appreciated the mobile service that we experienced last week.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 02/24/2025 02:35 PM

We're pleased to hear that you enjoyed our mobile service, Delina! It's like bringing the dealership right to your driveway—no need to change out of those comfy pajamas. We're always here to make car care as convenient as possible. If there's anything else we can assist you with, just give us a shout!

Empleados con los que trabajó

BS
gravatar
BARBARA S.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2025
cliente verificadoCliente Verificado
10
Categoría: Service
QUICK AND FRIENDLY OIL CHANGE AT HOME
I am very impressed with the Home Service Ford provides. The technician was very nice and completed the oil change in no time.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 02/10/2025 12:32 PM

We appreciate you taking the time to share your experience with our Home Service, Barbara! It’s great to hear that our technician made a speedy oil change feel easy and stress-free. Our team aims to keep your vehicle in top shape without adding extra miles to your day. We look forward to continuing to impress you in the future! Thanks for being part of the Mike White Ford family!

Empleados con los que trabajó

Cliente verificado
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2025
cliente verificadoCliente Verificado
10
Categoría: Service
Mobile service call
My car needed an oil change which the mobile service van performed at my work office. The service men also rotated my tires, were polite and on time for the scheduled appointment. The mobile service price was the same as it is for service at the auto center. Win, Win!
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 01/31/2025 12:26 PM

It's fantastic to hear that our mobile service team made your oil change experience as smooth as butter! We're glad our technicians could swing by your office, show off their tire rotation skills, and maintain that punctual reputation. It sounds like you found a perfect match between convenience and value—definitely a win-win scenario! If you ever need more help, we’re here and ready to roll!

Empleados con los que trabajó

Cliente verificado
Athol, ID
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/23/2025
cliente verificadoCliente Verificado
10
Categoría: Service
Great Team
It was about 15 degrees when these guys arrived. Nothing but professional and friendly.
Quick and convenient.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 01/23/2025 05:50 PM

We're glad to hear that our team was able to deliver a warm touch on a chilly day! It’s great to know that their professionalism and friendliness made a positive impression. Quick and convenient is our middle name—although it doesn't fit on the business cards. Thanks for sharing your experience!

Empleados con los que trabajó

PF
gravatar
PERRY F.
Athol, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/21/2025
cliente verificadoCliente Verificado
10
Categoría: Service
Mobile service rocks!
Your mobile service is so handy they were always on time and they were quick to take care of the problems I've used them twice now and will continue to do so.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 01/21/2025 10:57 AM

We appreciate you taking the time to share your experience, Perry! It's great to hear that our mobile service has been a handy solution for you. Timeliness and efficiency are our middle names (well, sort of). We're glad we've been able to resolve your issues quickly and look forward to being your go-to in the future. Here's to smooth rides ahead!

Empleados con los que trabajó

DS
gravatar
DAVID S.
Spirit Lake, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/06/2025
cliente verificadoCliente Verificado
10
Categoría: Service
service
the mobile oil change and service was great.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 01/06/2025 03:55 PM

We're glad to hear that you had a great experience with our mobile oil change and service, David! Our goal is to take care of your vehicle with as little trouble as possible for you. If you need more service or just want to chat about your ride, we're here for you! Enjoy the road!

Empleados con los que trabajó

AH
gravatar
ANTHONY H.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/01/2025
cliente verificadoCliente Verificado
9
Categoría: Service
Amazing dealership
Love working with Mike white fors
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 01/01/2025 08:39 AM

We're glad to hear you enjoy working with us, Anthony! It's folks like you who make our days brighter and our jobs a little more fun. If you have any more adventures to share or questions for us, we're all ears and ready to help!

Empleados con los que trabajó

ST
gravatar
SCOTT T.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent
One word. Incredible:)
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 12/26/2024 01:11 PM

We appreciate your one-word review, Scott—it speaks volumes! We're glad to hear you had an incredible experience with our team. When it comes to customer satisfaction, we try to set the bar high! Let us know how we can keep that momentum going. We're happy to have you as part of the Mike White Ford family!

Empleados con los que trabajó

DJ
gravatar
DIANNA J.
Spirit Lake, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/26/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Simple and easy
I needed a recall item fixed on my vehicle and Mike White Ford came to my house to fix it in Spirit Lake! It was easy, simple and fast. The guys who came were professional and very pleasant.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 12/26/2024 10:57 AM

Thank you, Dianna! We're glad to hear that our team made the recall fix an easy breeze for you! We always aim to bring the service to your doorstep — because who wants to deal with traffic when you can kick back at home? Our crew will be pleased to know that their professionalism and friendliness made a positive impact. If you ever need assistance again, we're just a call away. Safe travels on the road!

Empleados con los que trabajó

DG
gravatar
DEREK G.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/24/2024
cliente verificadoCliente Verificado
10
Categoría: Service
simple and so nice they came to the house.
Recall on a small issue with the f150 made super easy with the mobile team. Really appreciate it!
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 12/24/2024 04:38 PM

Thanks, Derek! We're glad to hear that our mobile team made the recall process for your F-150 a breeze. It’s always nice when a small issue gets resolved without any bumps in the road. We appreciate your support and are here for any future challenges or adventures you may have on the road. Safe travels in your truck!

Empleados con los que trabajó

BS
gravatar
BARBARA S.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/22/2024
cliente verificadoCliente Verificado
10
Categoría: Service
Convenient Service at Home
Super friendly and professional service at our home.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 12/22/2024 11:54 AM

Thanks, Barbara! It's fantastic to hear that you enjoyed our super friendly and professional service right at your doorstep. We like to think of ourselves as your friendly neighborhood car care team. If you ever need us again, we’ll be ready to save the day!

Empleados con los que trabajó

BA
gravatar
BEN A.
Athol, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2024
cliente verificadoCliente Verificado
10
Categoría: Service
great
timely, professional, courteous, well done.
Katrina S. de Mike White Ford of Coeur d'Alene respondió el 12/21/2024 02:08 PM

We appreciate your feedback, Ben, and are delighted to hear that your experience was timely, professional, and courteous. It’s always our goal to ensure everything goes smoothly, and it sounds like we hit the mark! If there’s anything else we can do to keep the good times rolling, just let us know. Your support keeps our wheels turning!

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.