EV

EDDY VELLEGA

McGrath City Hyundai

Calificación General

4.7

(723 reviews)

73

Reseñas de EDDY VELLEGA

SG

Sharon G.

Chicago, IL

2015 Hyundai Sonata

02/19/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The friendly and reliable servicemen and technicins!

From the time I drive in until I drive out, I can rely on the knowledgeable staff and professional service! Needless to say, quality Hyundai parts on site to fix whatever is needed to leave knowing it's going to be done right! And I rely on the fact that I will also get a good price, so I'm only digging deep to find the coupons I receive for being loyal to my service center! So I leave happy and they smile and send me on my way knowing there goes one more happy customer! And yes I do recommend you check them out! Even got my car washed on February 14th that was my Valentine's day Suprise!!!! Thank You Eddie V. you deserve a 5 star review!! Keep up the good work.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/19/2018 02:24 PM

Hello Sharon,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

AS

Alice S.

Elmwood Park, IL

2010 Hyundai Accent

02/18/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

I love this place

Prices are reasonable The work is guaranteed. And my car comes out clean!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/19/2018 07:29 AM

Hello Alice,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

JH

John H.

Chicago, IL

2016 Hyundai Tucson

02/16/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

great

great service

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/16/2018 11:08 AM

Hello John,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Palatine, IL

2017 Hyundai Elantra

02/15/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Customer satisfaction

My service at Hyundai Mcgrath was professional and efficient. I recently had a new bumper replacement through a body shop and my blind spot detector was not working. Not only did they fix my blinds spot detector efficiently they went above and beyond to contact the body shop to inform them of their mistake. Great customer service.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/16/2018 11:09 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

DM

Deborah M.

Chicago, IL

2010 Hyundai Accent

02/15/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Hyundai

Prompt and efficient

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/16/2018 11:09 AM

Hello Deborah,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CR

Charissa R.

Chicago, IL

2016 Hyundai Elantra Gt

02/15/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

My Car

Nice friendly people work done in timely manner

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/16/2018 11:10 AM

Hello Charissa,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

HR

Herman R.

Elmwood Park, IL

2008 Hyundai Accent

02/12/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Latest service

The service excellent as always. The staff is always cordial. Ed is always very good at explaining what needs to be done, the cost an the turn around tine.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/13/2018 01:31 PM

Hello Herman,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

SS

Shilpa S.

Chicago, IL

2011 Hyundai Santa Fe

02/11/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

poor service and pricing

Over priced for service that probably did not need to be done and something more significant needed to be done.

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/12/2018 07:34 AM

Hello Shilpa,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2013 Hyundai Elantra

02/11/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Customer Serivce

It’s good.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/12/2018 07:36 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2013 Hyundai Santa Fe S

02/09/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Recall Services

Went to get my engine recall looked at. Turns out I had other recalls. And they were able to get others done the same day

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/12/2018 07:35 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

RF

Richard F.

Oak Park, IL

2009 Hyundai Sonata

02/09/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service at McGrath Hyndai

The whole experience was excellent. All the fluids in my car were changed and I was out the door in under 3 hours.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/09/2018 12:36 PM

Hello Richard,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

SS

Sherry S.

Chicago, IL

2016 Hyundai Sonata

02/08/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

NA

NA

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/09/2018 08:27 AM

Hello Sherry,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Harwood Heights, IL

2016 Hyundai Elantra

02/08/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Easy to get an appointment when needed; staff is extremely friendly and helpful & service is top notch!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/08/2018 07:21 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

JB

Jayne B.

Berwyn, IL

2016 Hyundai Elantra

02/06/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Recommended

Actually did- one of my employees went in Saturday and bought a 2018 Elantra.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/07/2018 08:22 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

LR

Lynette R.

Berwyn, IL

2013 Hyundai Sonata Hyb

02/06/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Friendly staff

Happy customer!!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/06/2018 02:55 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

DJ

Dolores J.

Chicago, IL

2013 Hyundai Sonata

02/06/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Sevice Staff

Great attitude and friendly as they go out of their way to get you in and out in a hurry. A welcoming smile and recognition from Eddie Valega is always a plus.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/06/2018 02:55 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

ML

Mario L.

Chicago, IL

2008 Hyundai Santa Fe

01/31/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Hyundai Service Team

Going to the Hyundai Service Department is always a good experience. Their service team is courteous, friendly and very helpful.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/01/2018 09:45 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

JW

Joyce W.

Chicago, IL

2015 Hyundai Sonata Hyb

01/30/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good personal service

Work done in a timely time

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 01/31/2018 07:17 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

MB

Michelle B.

Chicago, IL

2012 Hyundai Santa Fe

01/30/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Great staff and service...always courteous and informative!!!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 01/30/2018 07:44 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

DB

Diane B.

Chicago, IL

2014 Hyundai Tucson

01/26/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Miss the Popcorn! Like the coffee though

Everything went great. Got a new cell phone and they got me hooked properly to receive calls!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 01/29/2018 07:10 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

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