EV

EDDY VELLEGA

McGrath City Hyundai

Calificación General

4.7

(723 reviews)

73

Reseñas de EDDY VELLEGA

JM

James M.

Chicago, IL

2009 Hyundai Azera

03/16/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The service and the tech that took care of me.

I made my appointment and was taken care of almost as soon as I drove in. Waited about an hour or so and the
work I was scheduled for was completed . I want to thank Ed Vellega for all his help.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/16/2018 03:07 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CA

Carlos A.

Chicago, IL

2015 Hyundai Accent

03/15/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great staff

If you want great personal service bring your car to McGrath City Hyundai!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/16/2018 03:24 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

MH

Michael H.

Chicago, IL

2017 Hyundai Accent

03/12/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

McGrath

Excellent service

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/13/2018 09:17 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

DH

David H.

Elmwood Park, IL

2016 Hyundai Tucson

03/11/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Missed oil change. But still great service

I was a little disappointed because when I called I mentioned that my car needed an oil change in addition to service. I also checked the oil change box on the drop off envelope. But an oil change was not completed.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/12/2018 11:37 AM

Hello David,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2015 Hyundai Sonata Hyb

03/10/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Dealer

Got my car done when they said they would

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/12/2018 11:39 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

SR

Sylvia R.

Streamwood, IL

2013 Hyundai Sonata

03/09/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great customer service

Ed Villega is better than AWESOME. Always friendly kind and has a smile, Ed is easily approachable. Thanx for the fabulous service.
Buscemi

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/09/2018 12:43 PM

Hello Sylvia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CN

Claudia N.

Chicago, IL

2011 Hyundai Elantra

03/07/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Re Car

Great customer service .on time friendly all shamika Eddie Erin ..are amazing they keep it real and are honest if I can't get my blue tube to wrk I go right in Shamija is amazing she collect my payment EDDIE IS SO HOST AS WELL AS ERIN I WILL BE GOING VACK BEXT WEEK FOR MY BACK BRAKS...sure I can go elsewhere for all but I don't honesty is the best policy

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/07/2018 08:53 AM

Hello Claudia,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that our staff provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

LR

Lisa R.

Maywood, IL

2016 Hyundai Tucson

03/06/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Eddie service department

Every time I come into the dealership for assistance the workers are very courteous and efficient while looking over my vehicle and making sure I'm driving safely I really appreciate the time spent on each of my visits.

Thank You Eddie

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/07/2018 08:53 AM

Hello Lisa,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CW

Chakeila W.

Oak Park, IL

2017 Hyundai Tucson

03/06/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The best Customer Service

I always receive such good cutomer service That's why I chose to purchase another car from this dealer ?

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/07/2018 08:56 AM

Hello Chakeila,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Oak Park, IL

2014 Hyundai Elantra

03/05/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Ok, communication and service

Yes

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/06/2018 07:36 AM

Hello Mr. Peppers,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CC

Carlos C.

Chicago, IL

2015 Hyundai Sonata

03/05/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service

I got there right when it opened, with no appointment. It took 2 hours to get my car back. Pretty fast.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/05/2018 02:09 PM

Hello Carlos,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

DI

Debra I.

Chicago, IL

2017 Hyundai Elantra

03/05/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Personal attention

Very friendly and always professional

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/05/2018 10:22 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2017 Hyundai Tucson

03/02/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Eddie is a great employee

Eddie in the service department was very helpful and knowledgeable with what my Tuscon needed. He also go me in and out quickly. Great service.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/05/2018 07:27 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that provided Edward you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

AS

Angelo S.

Elmwood Park, IL

2017 Hyundai Santa Fe S

03/01/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Eddie in service is the best

Great people

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/01/2018 02:20 PM

Hello Anthony,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2010 Hyundai Sonata

02/27/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

My appointment was kept and the service provider was ectremely knowledgable.

My service was excellent

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/28/2018 06:11 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

DK

Debra K.

Elmwood Park, IL

2017 Hyundai Accent

02/26/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Convenience

I came back as I was a customer when it was Jacobs Hyundai...this is my 2nd new car I bought PIF out the door....even if talked my parents to buy a Hyundai because I believed in Corp...I think I over paid cuz book I got with car doesn't match...whatever

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/26/2018 12:40 PM

Hello,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

BB

Barry B.

Chicago, IL

2011 Hyundai Sonata

02/22/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Hyundai Service

Ed is the best.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/22/2018 10:33 AM

Hello Barry,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

DD

Donald D.

Chicago, IL

2014 Hyundai Sonata

02/21/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great customer service

Everybody is just happy to see you.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/21/2018 09:24 AM

Hello Donald,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

TJ

Tuwanna J.

Chicago, IL

2015 Hyundai Tucson

02/20/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great team

Always have respect for the customer, overall wonderful services.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/20/2018 08:29 AM

Hello Tuwanna,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

DJ

Donald J.

Elmwood Park, IL

2016 Hyundai Tucson

02/19/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Every time I go there for an oil change I receive excellent service. The employees are great, I will never go anywhere else.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 02/20/2018 07:32 AM

Hello Mr. Jonhson,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

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