EV

EDDY VELLEGA

McGrath City Hyundai

Calificación General

4.7

(723 reviews)

73

Reseñas de EDDY VELLEGA

DJ

Donald J.

Elmwood Park, IL

2016 Hyundai Tucson

04/26/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Services and employees

Every time I go there I am met with a friendly face and exceptional service. As I have said previously, I would go no where else

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/27/2018 07:09 AM

Hello Donald,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

SB

Stephanie B.

Oak Park, IL

2010 Hyundai Sonata

04/23/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

ED V

nice

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/23/2018 01:34 PM

Hello Stephanie,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

MZ

Matt Z.

Wheeling, IL

2013 Hyundai Sonata

04/23/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service

They went beyond my expectations & provided great service. Eddy & his co-workers were very curtious & helpful. 5 star service all the way.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/23/2018 01:35 PM

Hello Matt,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2014 Hyundai Sonata

04/23/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Very Professional

Took good care of me and my Hyundai

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/23/2018 01:36 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Bensenville, IL

2013 Hyundai Elantra Co

04/20/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Attentive & friendly!

Always welcomed with a smile. I appreciate that they take the time to talk through the scheduled services and set expectations for my visit. Very satisfied !

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/23/2018 01:37 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

MB

Maria B.

Chicago, IL

2013 Hyundai Santa Fe

04/20/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Awesome

Ed is has great customer service. He makes sure that the customer is happy with all the services. Need more workers liked him always has a smile on his face. Makes you feel very comfortable.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/20/2018 11:07 AM

Hello Maria,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

LP

Laurie P.

Chicago, IL

2013 Hyundai Sonata

04/17/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

I am always happy with the the service I get from your service department. Thank you Ed Valegga

I am always happy with the service I received in your service department thank you Ed Vallega and team.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/17/2018 07:37 PM

Hello Mrs. Pelligrino,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

LS

Laura S.

Chicago, IL

2012 Hyundai Elantra

04/11/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Quality of Service Has Taken a Nosedive

3+ hours for an oil change and no updates while waiting, broken coffee machine, mechanics left an undercarriage panel unsecured and it broke off when I drove away, have contacted dealership multiple times and they still haven’t contacted me back to resolve this issue.

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/11/2018 03:01 PM

Hello Laura,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

MB

Maryna B.

Forest Park, IL

2016 Hyundai Tucson

04/10/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

People

Good people work there.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/10/2018 03:38 PM

Hello Maryna,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

DC

Doris C.

Chicago, IL

2014 Hyundai Sonata

04/09/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Customer service

The customer service there

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/10/2018 03:41 PM

Hello Doris,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Chicago, IL

2016 Hyundai Tucson

04/07/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Scheduled maintainance

Service is acceptable

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/09/2018 01:03 PM

Hello Diosdado,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Carol Stream, IL

2015 Hyundai Tucson

04/04/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Ed Vellega...

Ed Vellega is the best!!!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/04/2018 01:08 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

HG

Horacio G.

Chicago, IL

2015 Hyundai Sonata

04/03/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

Ed was very friendly. Fast service.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/04/2018 01:10 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

RP

Richard P.

Oak Park, IL

2014 Hyundai Elantra Gt

04/02/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Recall Work & oil change & tire rotation well done.

Customer service manager Ed & all were courteous & prompt. A good experience.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/03/2018 11:55 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

TB

Thomas B.

River Grove, IL

2014 Hyundai Santa Fe S

03/31/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

People are so nice amd helpful

I am so happy to deal with this dealership. Close to my house people are so nice .

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/03/2018 11:52 AM

Hello Thomas,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Elk Grove Village, IL

2016 Hyundai Santa Fe S

03/29/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent service

Ed V is McGrath s. shining star. Professional and courteous. Always has my car serviced in a timely manner. Thanks Ed!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 04/03/2018 11:55 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

DW

David W.

Oak Park, IL

2013 Hyundai Santa Fe

03/24/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

New Key + Recall Check

I was happy that the service team checked for recall on the car, but timeline given for work was well over 1 hour off, waiting for new key "code"
Service Staff was helpful

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/26/2018 10:25 AM

Hello Mr. White,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Hillside, IL

2012 Hyundai Veloster

03/23/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great

Great

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/23/2018 03:10 PM

Thank you for the 5 star review!

Empleados con los que trabajó

VH

Victor H.

Elmwood Park, IL

2011 Hyundai Santa Fe

03/20/2018

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service Appt

Called ahead , set appt. Promptly done car cleaned and on the road in less than an hour.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/21/2018 01:53 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

Cliente verificado

Oak Park, IL

2014 Hyundai Equus

03/16/2018

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

My service

Outstanding service

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 03/19/2018 08:36 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

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