Eric Roberts

Service Advisor

Lee Johnson Hyundai of Everett

Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!

Calificación General

4.9

(867 reviews)

85

Reseñas de Eric Roberts

EM

Elaine M.

Kirkland, WA

2017 Hyundai Tucson

07/12/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

AWESOME!

Great service after the sale and friendly staff!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/15/2019 07:30 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Everett, WA

2013 Hyundai Sonata

07/10/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service!

Great service!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/11/2019 07:35 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

LF

Linda F.

Arlington, WA

2016 Hyundai Elantra

07/10/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

I have always received exceptional care from Lee Johnson Hyundai in Everett

Regardless of whether I am purchasing a new car or servicing my vehicle, I have always received exceptional service. The staff there have always been very courteous and pleasant.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/10/2019 12:32 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

CO

Christopher O.

Everett, WA

2017 Hyundai Elantra

07/10/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

Great all around service. Quick and very friendly!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/10/2019 11:29 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Monroe, WA

2017 Hyundai Tucson

07/09/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Everyone is friendly and a nice waiting area for service customers.

Service people go out of their way to be sure that all questions are answered.

No Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/10/2019 08:40 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

GC

Gregory C.

Lynnwood, WA

2012 Hyundai Tucson

07/07/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent and honest service

We always have our Hyundai Tucson serviced at Lee Johnson's. I like the on-line service reservation system. It's easy to use when scheduling appointments for service. It allows you to add notes to the service team so they know what you expect ahead of time. They keep you informed and updated if anything new is discovered and provide you with options and let you decide...nice!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/08/2019 07:43 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

BL

Barbara L.

Seattle, WA

2018 Hyundai Elantra

07/03/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great staff. Extremely customer oriented.

Our sales person Fabian has been very helpful. He makes us feel valued. The Service staff was terrific. They completed our service efficiently and were very courteous. This buying experience has been very special.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/03/2019 12:08 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

FT

Foster T.

Mukilteo, WA

2011 Hyundai Sonata

07/03/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great service - stands by porduct

So grateful Hyundai takes responsibility for it's brand/reputation!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/03/2019 12:07 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

LL

Linda L.

Everett, WA

2005 Hyundai Santa Fe

06/28/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Love Hyundai of Everett

Recent visit to Hyundai of Everett service department provided us, once again, with exemplary service. What needs to be done and the process is always thoroughly explained, expertly completed and at a fair price.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/29/2019 02:13 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

MI

Michael I.

Lake Stevens, WA

2015 Hyundai Elantra

06/27/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Always Excellent Service

I started taking my 2015 Elantra to Lee Johnson Everett for servicing in 2017.
Each and every time I am greeted cheerfully, told exactly what is going to take place, then presented my fully serviced car more quickly than anticipated.
The waiting area is terrific as well.
Keep doing exactly what you have for the past 2 years -- I will come back again and again.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/27/2019 12:16 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

PC

Peter C.

Snohomish, WA

2017 Hyundai Tucson

06/24/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Feedback on service and king(sales)

Love your dealership. Service was great and I also had a chance to talk to King (sales). He is always aware of when his customers come in. Always making sure all is ok and always making sure I know about new car model arrivals etc. he knows exactly what I am going to be looking for in a year or so and keeps me in the loop.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/24/2019 02:17 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

CC

Chul C.

Lynnwood, WA

2017 Hyundai Elantra

06/23/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good service and friendly people

Good service
Well explained

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/24/2019 07:46 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

RS

Ronald S.

Marysville, WA

2012 Hyundai Sonata

06/21/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Experience

Great job.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/24/2019 07:45 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

AB

Amanda B.

Omak, WA

2018 Hyundai Elantra

06/21/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Very Awesome Staff!!

These guys here are great! Very fast and friendly! I never have to worry about reliability because these guys make sure to explain everything I need to know!!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/21/2019 12:20 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

SM

Steve M.

Everett, WA

2019 Hyundai Tucson

06/20/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

I like talking to James and me provides great customer service.

AS A JOKE.... I was talking to James right after I spoke to my wife, and when I was about to hang up, I told him "OK, bye Honey". He said "WHAT? and started to laugh. Tell him his honey filled out a review...LOL.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/20/2019 01:43 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Everett, WA

2005 Hyundai Elantra

06/18/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Repair 2005 Elantra

Car's idle was out of order and engine pinging badly so brought it in, and left with it running smooth and sound. Pleased as always with the excellent service and staff who've been there forever and for good reason - they're terrific!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/19/2019 07:33 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Seattle, WA

2015 Hyundai Sonata

06/15/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great experience.

Great service and a wonderful waiting area.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/17/2019 07:27 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

MA

Mark A.

Lake Stevens, WA

2019 Hyundai Kona

06/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

service

I brought my car in for it's second service and they rotated the tires for free and did the 7500 mile service in about 20 minutes as well as the oil change that was due.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/12/2019 07:43 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

TP

Tami P.

Sedro Woolley, WA

2015 Hyundai Elantra

06/06/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

Great job always nice

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/06/2019 12:02 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Coupeville, WA

2015 Hyundai Sonata

06/03/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Prompt service and friendly people

Prompt service and friendly people.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/03/2019 02:03 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

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