Eric Roberts

Service Advisor

Lee Johnson Hyundai of Everett

Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!

Calificación General

4.9

(867 reviews)

85

Reseñas de Eric Roberts

WN

Wallace N.

Everett, WA

2016 Hyundai Sonata

04/08/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Go Hyundai

The people, not only in the service department but throughout the store.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/09/2019 07:36 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

LS

Linda S.

Marysville, WA

2015 Hyundai Elantra

04/08/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service, great people

Every time I have my vehicle serviced, they do an excellent job, efficiently, with a great attitude!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/08/2019 03:50 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

WZ

William Z.

Everett, WA

2003 Hyundai Sonata

04/05/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Expensive

Need fuel pump assembly, the Price quoted for repair was outrageous. $850 parts and labor plus tax $945 total. Said the part was $500 found it for $150. Two hour job.

No Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/05/2019 03:15 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

GC

Gregory C.

Lynnwood, WA

2012 Hyundai Tucson

04/02/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Professional and honest Service

Eric took care of our needs with a smile and a great attitude. We had to have our Tucson towed to the their dealership for repairs. They discovered that the 100,000 mile warranty would cover all the costs! Remarkable, to say the least. Eric got us into a loaner, a Kona, right away. No worries and no hassles. It was refreshing to see such great customer service. Our Tucson was our first new Hyundai purchase and man am I glad I did. Based on my past experiences with car purchases and dealerships, I found a gem in my Hyundai Tucson and Lee Johnson's of Everett. You set the example for others to follow.
Thank you and keep up the great service.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/03/2019 07:49 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Marysville, WA

2018 Hyundai Elantra Gt

04/02/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent as Always.

Prompt service was provided for a difficult electrical fault with my vehicle. I was quickly provided a loaner car so I could go about my day while the car was serviced. The issue was resolved and my car ready the next day. Hyundai of Everett has always provided quick, quality and friendly service.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/03/2019 07:48 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

JS

Judy S.

Snohomish, WA

2013 Hyundai Elantra

04/02/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Always friendly and very competent.

Always friendly and very competent. I always have a good visit tonight can we have my car serviced. Everyone is friendly and seems to know their job. Thank you.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/02/2019 07:27 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Everett, WA

2011 Hyundai Sonata

04/01/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent Service

Very friendly, knowledgeable, excellent service! Plan on coming back again.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/01/2019 01:28 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

FW

Francis W.

Everett, WA

2016 Hyundai Sonata

03/28/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good service

Experience tech consultant and great services

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/29/2019 07:20 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

SG

Susan G.

Lake Stevens, WA

2016 Hyundai Accent

03/28/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Not the maintenance team of before

I'm not sure what has happened to service. Love my salesman though

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/29/2019 07:19 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

GK

George K.

Mill Creek, WA

2018 Hyundai Tucson

03/23/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

acceptable

employees were courteous

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/25/2019 07:34 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

CM

Celinda M.

Stanwood, WA

2014 Hyundai Sonata

03/22/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great job, great customer service....

...as always

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/22/2019 11:54 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

MP

Meryl P.

Lynnwood, WA

2012 Hyundai Elantra

03/21/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service Department

Our family has purchased 5 Hyundai cars from Hyundai of Everett over the past 15 years. We are very pleased and the service department as they have treated us very well.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/22/2019 07:25 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

NH

Niklas H.

Mill Creek, WA

2016 Hyundai Santa Fe S

03/20/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Recent service

I have always been pleased with the service of Everett Hyundai and still am.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/20/2019 03:18 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

GW

Geoffrey W.

Mountlake Terrace, WA

2014 Hyundai Santa Fe S

03/19/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Another terrific experience

Just keep up the good work. While I've never had a serious problem in 5 years with my vehicle, I bring it in regularly for service, and expectations are always exceeded here.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/20/2019 07:36 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Carnation, WA

2016 Hyundai Elantra

03/14/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

No downsides

Lee Johnson Hyundai of Everett always provides excellent service at a fair price.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/14/2019 03:33 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

BM

Barrett M.

Mukilteo, WA

2016 Hyundai Genesis

03/12/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

The service is good and those helping me were excellent, attentive and professional

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/13/2019 07:23 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

BB

Bryan B.

Granite Falls, WA

2013 Hyundai Sonata

03/08/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

90K Service

Took my '13 Sonata SE in for its 90K service before a long (3K) road trip. Only needed them to do the coolant and fix a problem from when the nav system was replaced (USB cable wasn't completely hooked up). Some things I can do, some things I'll let the mechanic handle. Dropped it off the night before and it was ready before 9AM the following day. All was good! And tunes for the road!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/11/2019 07:26 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Everett, WA

2016 Hyundai Tucson

03/07/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Engine replacement

After having an unfortunate engine problem , they covered everything from the tow, loaner car and completely new engine with zero complications and worry. Excellent customer service !!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/08/2019 07:25 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

CC

Chris C.

Langley, WA

2010 Hyundai Accent

03/06/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service department

The service dept. always does a great job

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/06/2019 07:30 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

MS

Melvin S.

Bothell, WA

2013 Hyundai Elantra

03/05/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellant Routine Service

Quick efficient service as usual. Appreciated the that even though the air filter was part of a 15K service, it was not replaced as it was not needed due to low mileage.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/05/2019 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

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