Eric Roberts

Service Advisor

Lee Johnson Hyundai of Everett

Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!

Calificación General

4.9

(867 reviews)

85

Reseñas de Eric Roberts

MW

Michael W.

Marysville, WA

2011 Hyundai Sonata

02/28/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Recall service

Got a notification about a recall. Called up, scheduled an appointment and they took care of it while I ate some animal crackers and watched TV.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/28/2019 04:33 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Marysville, WA

2016 Hyundai Elantra

02/23/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

great job

great job

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/25/2019 07:32 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

TR

Tracy R.

Lynnwood, WA

2017 Hyundai Tucson

02/23/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service and staff

I'm a loyal Hyundai owner, and am happy to report that all of the service I have received at this dealership has been outstanding. The staff is always professional and willing to answer any and all questions to your satisfaction. It's nice to be treated like you matter.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/25/2019 07:31 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

WD

Willis D.

Everett, WA

2014 Hyundai Tucson

02/22/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great customer service. Stand behind their product.

Excellent dealer. Always ready to help but not pressure you into buying before you are ready to make that decision.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/25/2019 07:31 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

JJ

Jimmy J.

Lake Stevens, WA

2017 Hyundai Tucson

02/22/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Oil Change Service

My oil change was done in a prompt and professional manner. Love the free car wash to be used after the weather clears up.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/22/2019 03:23 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

GW

Geoffrey W.

Mountlake Terrace, WA

2014 Hyundai Santa Fe S

02/21/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

So good it’s boring!

As always, service was great. So great, that it’s always uneventful, boring if you want! Keep up the good work!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/21/2019 11:29 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Bothell, WA

2017 Hyundai Tucson

02/19/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Head to Hyundai!

Fast, friendly, efficient, honest, comfortable.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/19/2019 04:02 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

TP

Tami P.

Sedro Woolley, WA

2015 Hyundai Elantra

02/18/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great family service

Great service keep me informed all way through

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/19/2019 07:17 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

BB

Brian B.

Lynnwood, WA

2012 Hyundai Sonata

02/11/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly, courteous, quick

Team was friendly and the service was completed more quickly than estimated. Waiting area was clean and well kept.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/13/2019 07:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Redmond, WA

2018 Hyundai Elantra

02/09/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great, but they missed one thing

Everything was great, it is just that it was said they put tire pressure to recommended values, but the panel shows a different value. It is a little thing, but it is still a thing...

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/13/2019 07:38 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

RM

Richard M.

Everett, WA

2011 Hyundai Elantra

02/08/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Easy service

Took 4 days to get in for an oil change. The service reps were very nice and helpful. The appointment only took 20 minutes and the cost was reasonable. All that and a free car wash too.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/13/2019 07:37 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

LS

Laurie S.

Snohomish, WA

2015 Hyundai Sonata

02/07/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

SERVICE

PEOPLE

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/13/2019 07:37 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

JR

Jonathan R.

Lake Stevens, WA

2017 Hyundai Tucson

02/07/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good

Happy

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/07/2019 05:12 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

AB

Amy B.

Marysville, WA

2018 Hyundai Elantra

02/01/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Bad time

Car broke down as soon as I left the dealership. Almost got hit by multiple cars while trying to restart my car and limp it back to the dealership. They said they fixed the issue the second time around and game me some lame excuse what happen.

No Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/04/2019 08:32 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

SK

Svitlana K.

Edmonds, WA

2016 Hyundai Elantra Gt

02/01/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Everything was perfect!

Thanks!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 02/04/2019 08:30 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

AS

Arne S.

Everett, WA

2017 Hyundai Tucson

01/31/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Good attitude, good ethics

We have had dealings with several people at this dealership regarding service and sales. All of them demonstrated good attitudes in general and good ethical standards.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/31/2019 08:04 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

AT

Andrea T.

Everett, WA

2015 Hyundai Elantra

01/29/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent

Everything was good, on time and clean

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/30/2019 07:24 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Lynnwood, WA

2018 Hyundai Elantra

01/29/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service experience

Straightforward, helpful, fast service appreciated.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/29/2019 07:36 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Everett, WA

2017 Hyundai Elantra

01/28/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Customer Service

Every time I come in no matter what, I am always greeted with the friendliest smile and genuine welcome and how can I help you. I would rate higher than a 5 if I could!! Great job to everyone that works here!!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/28/2019 10:22 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

MT

Marty T.

Lake Stevens, WA

2017 Hyundai Tucson

01/26/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Everyone is very helpful

Everyone is nice & very helpful in all my needs with my 2017 Tucson

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 01/28/2019 07:40 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

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