Eric Roberts

Service Advisor

Lee Johnson Hyundai of Everett

Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!

Calificación General

4.9

(867 reviews)

85

Reseñas de Eric Roberts

S

S.

Lynnwood, WA

2013 Hyundai Santa Fe S

05/30/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Eric in the service department goes above and beyond

Eric called back after we couldn’t be found in the computer. (The after hours guy who answered the phone was unable to find me)

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/31/2019 07:32 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

TG

Tom G.

Lynnwood, WA

2016 Hyundai Elantra

05/28/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service contract

While we bought the car at another Hyundai dealer, this was the only dealer near us that would honor the service contract we purchased when we originally bought the car. Hence, I will always have my car serviced here and will buy my next Hyundai at this dealership. It certainly doesn't hurt that this dealership has excellent service ratings. Excellent people and service describes this dealership for me.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/29/2019 09:21 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

MR

Mary R.

Everett, WA

2014 Hyundai Accent

05/28/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Friendly, quick service. Never feel like I'm being taken advantage of.

I was in and out much faster than expected and it cost less than I expected. Can't beat that!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/29/2019 09:21 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

RK

Rene K.

Lake Stevens, WA

2019 Hyundai Kona

05/28/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Everyone was super nice and very professional!

Super awesome peeps!!!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/28/2019 03:49 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Mukilteo, WA

2017 Hyundai Elantra

05/28/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Customer Service

Everett Hyundai is the best! Everyone is friendly and professional.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/28/2019 11:19 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Lee Johnson Genesis Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Camano Island, WA

2014 Hyundai Genesis

05/20/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Punctual, professional, accommodating service...

Lee Johnson Hyundai employees were punctual, informative, professional, and provided accommodations for waiting while service was performed.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/20/2019 12:13 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

NH

Nancy H.

Marysville, WA

2017 Hyundai Tucson

05/16/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent friendly service

My car needed an oil change I called it in late. Everybody was very helpful and my car get done an excellent time thank you thank you thank you

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/17/2019 07:48 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Bothell, WA

2016 Hyundai Elantra Gt

05/14/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great service!

Service is always fast and friendly!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/15/2019 07:37 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Everett, WA

2015 Hyundai Elantra

05/14/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Excellent service

Excellent customer service,

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/15/2019 07:37 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

WE

Woodshed E.

Spokane, WA

2016 Hyundai Elantra

05/14/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The people in all dept. are first rate!

There are lots of choices in the auto industry today but from the product (Hyundai) they sell the treatment of customers only a fool would go anywhere else to buy a car or service their vehicle.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/14/2019 02:50 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

BB

Burke B.

Mill Creek, WA

2014 Hyundai Sonata

05/13/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent recall & evaluation service

This dealership is outstanding. This is my 4th use of the dealership to keep my Sonata in tip top condition.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/14/2019 07:47 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

DB

David B.

Snohomish, WA

2013 Hyundai Elantra Gt

05/13/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

I was extremely happy

I brought it in and they instantly went to work finding the problem and then did a full check to tell me if anything else was going out and what their pricing was on fixing it

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/13/2019 07:36 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

MK

Miles K.

Everett, WA

2017 Hyundai Tucson

05/06/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Another great Service from Lee Johnson Hyundai of Everett

I could not believe how fast they got my service done. They are so efficient and friendly. Always an amazing experience at Lee Johnson Hyundai of Everett!!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/07/2019 09:32 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

DH

Dennis H.

Everett, WA

2018 Hyundai Elantra

05/04/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Courtesy.Plain and simple, Courtesy in the true sense of the word

I have the greatest dealership with the greatest service department for an experience second to none.I have bought and serviced a lot of cars but Everett Hyundai is the genuine article.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/06/2019 07:42 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

BJ

Bryan J.

Everett, WA

2018 Hyundai Sonata

05/03/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

?

5 stars

Eric is great!

Your sales staff, King, Fabian, Sandi, Jeff are always welcoming every time I see them.

The cashiers (I think her name is Kathy, but I might be wrong, ) and other cashiers are all great.

The only thing I'm disappointed about is I thought I bought a limited (even King thought I did) w/ everything in it & turns out the car I got isn't a limited edition, - (With the full speakers. Garage door opener & more like my last 2 Sonata's had :( )

But still giving you all (the staff) of Hyundai "FIVE STARS"

- Bryan R. Jenks of WISHLAMP (Helping Others Help Others... One Wish At A Time.)

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/03/2019 03:54 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Everett, WA

2019 Hyundai Elantra

04/30/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Details

Good attention to the little things

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/01/2019 07:35 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

ME

Marilyn E.

Monroe, WA

2014 Hyundai Elantra

04/25/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Know my name

I came in and was greeted with my name. It was nice as I’m a regular for service of my Elantra. It also nice having the cashier neat where you wait.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/26/2019 06:27 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

AB

Anthony B.

Marysville, WA

2016 Hyundai Sonata

04/23/2019

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Professional, prompt service.

Service performed promptly and as promised. Good experience.
( As was original purchase of vehicle.)

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/24/2019 09:11 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

BC

Bartolome C.

Everett, WA

2019 Hyundai Kona

04/16/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

great service

right on time

Recomendado

ERIC M R. de Lee Johnson Hyundai of Everett respondió el 04/16/2019 04:08 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

ES

Edward S.

Lynnwood, WA

2014 Hyundai Sonata Hyb

04/10/2019

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Dont know what this line means.

This place is a great place for my car service.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/10/2019 11:31 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Service Advisor

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