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SureCritic / Concesionario Hyundai / Lee Johnson Hyundai of Everett / Eric Roberts
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Eric Roberts

Service Advisor
Lee Johnson Hyundai of Everett
Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(867 reviews)
85

Reseñas de Eric Roberts

DS
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Dusti S.
Marysville, WA
2007 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best Service Department Ever
The customer service is excellent and they are so friendly. All the tech's are well trained and they provide a great atmosphere.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:40 AM

Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó
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Eric Roberts
Service Advisor
RM
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RICHARD M.
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Always excellent service by knowledgeable and courteous personnel.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:40 AM

Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó
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Eric Roberts
Service Advisor
BS
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Brian S.
Seattle, WA
2009 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/01/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai of Everett
Hyundai of Everett
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:56 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Empleados con los que trabajó
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Eric Roberts
Service Advisor
RD
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Randall D.
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
New nice people
Fast friendly
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 12:01 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Empleados con los que trabajó
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Eric Roberts
Service Advisor
Cliente verificado
Mountlake Terrace, WA
2013 Hyundai Sonata Hyb
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
03/31/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Frustrating experience, but will give another try
friendly folks. Happy to address my repair. Found out after picking up my car that they inadvertently created another problem. Frustration with their follow up since creating the unnecessary issue. Hoping this is a one-off, but not a great first run with this service dept.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 03/31/2017 01:28 PM

We will contacting you shortly.

Cliff

Empleados con los que trabajó
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Eric Roberts
Service Advisor
WD
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Willis D.
Everett, WA
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Lube maintenance
On the top of it!
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:59 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
Cliente verificado
Everett, WA
2008 Hyundai Tiburon
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
?
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:59 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
LH
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Lawrence H.
Marysville, WA
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
damage to the car
bent the scooter lift
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:44 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



 

Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
QY
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Qianyi Y.
Mill Creek, WA
2010 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
The service is fast. Awesome staff.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:44 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



 

Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
CJ
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Carl J.
Snohomish, WA
2015 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Windshield Replacement
My new windshield looks great and the install and service in getting it replaced went flawlessly.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:47 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
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Cliente verificado
2015 Hyundai Accent
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Simple service focus.
These guys always make it easy to come back.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 12:08 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
PT
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Pauline T.
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The men in service are great
The guys are always polite and knows exactly what to do when you ask them. Explain everything they did to your car.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 12:08 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!

 

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

 

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
MV
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Maryanna V.
Everett, WA
2014 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always fast and Everyone is so polite!
I got my oil changed and the battery changed on my key fob all within 20 minutes! Everyone is very polite!
Recomendado
JAMES W W. de Lee Johnson Hyundai of Everett respondió el 04/12/2017 07:58 AM

thank you for choosing us

Empleados con los que trabajó
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Eric Roberts
Service Advisor
CK
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Carol K.
Mukilteo, WA
2011 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
As always, the service department got me right in and took care of my car and peace of mind. They are always friendly and helpful.
Recomendado
JAMES W W. de Lee Johnson Hyundai of Everett respondió el 04/12/2017 07:57 AM

thank you for choosing

Empleados con los que trabajó
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Eric Roberts
Service Advisor
EP
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Erla P.
Stanwood, WA
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
ECS Light questions / alignment
The helpful explanations made it easier for me to understand what the computer was trying to say. Also, I asked for an alignment to be added, and the service was great.
Recomendado
DEVIN M. de Lee Johnson Hyundai of Everett respondió el 03/09/2017 07:42 AM

Thank you for coming to us for your service needs!!!!

Empleados con los que trabajó
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Eric Roberts
Service Advisor
Cliente verificado
Everett, WA
2006 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
customer service
Customer friendly. Waiting area was really nice-tv and remote, computer to use, good coffee, free water and soda, clean bathrooms and variety of reading materials .
Recomendado
JAMES W W. de Lee Johnson Hyundai of Everett respondió el 04/12/2017 07:56 AM

thank you for choosing us

Empleados con los que trabajó
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Eric Roberts
Service Advisor
EB
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Ed B.
Kirkland, WA
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Timely, Professional, and on top of things.
Everything was good, price, timeliness, advised of recall on part.
Recomendado
JAMES W W. de Lee Johnson Hyundai of Everett respondió el 04/12/2017 07:56 AM

thank you for choosing

Empleados con los que trabajó
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Eric Roberts
Service Advisor
CM
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Caroline M.
Everett, WA
2013 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/05/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Quick service, comfortable waiting area
I've had Everett Hyundai service my vehicles (first Hyundai Santa Fe, now Hyundai Tuscon) for over 10 years and have been 100% pleased with all the work they have done. Hyundai staff are friendly and helpful.
Recomendado
JAMES W W. de Lee Johnson Hyundai of Everett respondió el 03/06/2017 08:12 AM

Thank you for choosing us

Empleados con los que trabajó
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Eric Roberts
Service Advisor
ES
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Elizabeth S.
Everett, WA
2014 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/01/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly atmosphere
Fast and friendly service
Recomendado
JAMES W W. de Lee Johnson Hyundai of Everett respondió el 03/06/2017 07:54 AM

Thank you for choosing us

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
KW
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KATHLEEN W.
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Awesome all the way around!
I bought my Hyundai Tuscon at Hyundai of Everett and have gone back for all routine maintenance. Everyone that I've experienced at the dealership and in the service department has been friendly, knowledgeable, and very helpful. Keep up the good work!
Recomendado
JAMES W W. de Lee Johnson Hyundai of Everett respondió el 03/01/2017 06:08 AM

Thank you for choosing us

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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