Eric Roberts

Service Advisor

Lee Johnson Hyundai of Everett

Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!

Calificación General

4.9

(867 reviews)

85

Reseñas de Eric Roberts

RD

Rolf D.

Bothell, WA

2013 Hyundai Tucson

05/05/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Everett Hyundai Service

Work done well, done efficiently, at a cost I can easily afford.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/08/2017 07:17 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

BJ

Bilali J.

Seattle, WA

2013 Hyundai Sonata

05/05/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

They are always helping people for the program.

Of course yes

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/05/2017 01:51 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

CF

CRAIG F.

2013 Hyundai Accent

05/05/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Routine service; oil change.

Everything was fine; car was ready sooner than I expected.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/05/2017 01:52 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

TT

Tracy T.

Everett, WA

2009 Hyundai Santa Fe

05/01/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Disappointed

Not happy!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/02/2017 07:42 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

Cliente verificado

Lake Stevens, WA

2015 Hyundai Sonata Hyb

05/01/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

great job!

good service!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/01/2017 01:04 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

BB

Buzz B.

Everett, WA

2017 Hyundai Elantra

04/28/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great place

I always get my car serviced here.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/28/2017 05:07 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

CM

Caroline M.

Everett, WA

2013 Hyundai Tucson

04/22/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Always a positive experience

I've purchased 3 cars from Hyundai of Everett and they have done all my service and repairs. The staff is always friendly, professional and work is completed in a timely manner.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:29 AM

Thank you for your business. Looking forward to see you again!

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:30 AM

Thank you for your business. Looking forward to see you again!

Empleados con los que trabajó

Service Advisor

JR

Judith R.

Snohomish, WA

2008 Hyundai Santa Fe

04/21/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Why?? I hate this!!

Hate this ????

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:30 AM

Thank you for your business. Looking forward to see you again!

Empleados con los que trabajó

Service Advisor

Cliente verificado

Lake Stevens, WA

2011 Hyundai Sonata

04/20/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Always great service

Employees always in a good mood and always explain everything with details. My car was ready before I was expecting. It is always a pleasure to deal with all off you.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:31 AM

Thank you for your business. Looking forward to see you again!

Empleados con los que trabajó

Service Advisor

LH

Lawrence H.

Lynnwood, WA

2012 Hyundai Santa Fe

04/20/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Satisifed in Everett

Great place to buy a car and a terrific place for service. Quick and reasonable!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:32 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

AT

Anteneh T.

Seattle, WA

2016 Hyundai Accent

04/15/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Customerservice

Friendlyservice

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:35 AM

Thank you for your business. Looking forward to see you again!

Empleados con los que trabajó

Service Advisor

CM

Chris M.

Everett, WA

2004 Hyundai Elantra

04/15/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Work in progress!

Best in town. Just keep working on integrity and honesty.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/17/2017 03:27 PM

Chris,
Thank you very much for your feed back.

Sincerely
Cliff Hutton
Service Manager

Empleados con los que trabajó

Service Advisor

TB

THOMAS B.

2017 Hyundai Santa Fe

04/12/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Unclear if problem is resolved. Time will tell.

I did not have a service appointment on April 10th. I did have an appointment on April 7th. My service was for 7,500 mile routine and also to diagnose a low tire pressure warning on my rt front tire that occurred three times. I was told either the pressure sensor or the reader were giving a warning when the tire pressure was correct. The rt front wheel was rotated to the rt rear and I was told to return for a 2-3 hour scheduled diagnostic. I made appt. for April 12th. Between the 7th and 12th I received low pressure alert from the rt rear wheel. Diagnostic on the 12th showed no problem and check for tire leak showed no leak. On drive from dealer I noted the rt rear wheel pressure dropped 1psi in first 10 miles. I am not confident the problem has been resolved. My responses are negative but if you ask me again in a couple of weeks you may get a more positive response.

No Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/12/2017 12:43 PM

Thomas,
I see we just serviced your vehicle this morning and relearned your Tire Pressure Monitor System and checked your tire for leaks with no leaks found. Driving for 10 miles is not correct time frame to see if the problem is fixed. It is normal for tire pressure to change while driving. The tire pressures will go up and down with the temp of the air in the tire.

I will be contacting you soon to resolve your concerns.

Sincerely

Clifford Hutton
Service Manager

Empleados con los que trabajó

Service Advisor

Cliente verificado

Everett, WA

2010 Hyundai Sonata

04/10/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Performance

Necessary work explained and work completed in a timely manner as always.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:52 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

DC

Danielle C.

Edmonds, WA

2007 Hyundai Elantra

04/09/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

The people are friendly and the service is completed on time.

I enjoy bringing my car to this dealership. :)

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:54 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

KS

Kathleen S.

Edmonds, WA

2013 Hyundai Elantra Gt

04/07/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

We bought a car here 3 years ago- the best car buying experience ever!- and have been bringing it in for service ever since. They are honest, dependable and really go above and beyond to provide a great customer experience. In addition to competent, reliable service, the drinks, snacks tv and newspapers, in their waiting room makes any time waiting fly by. As if all this wasnt enough- after each service they throw in a free car wash coupon. We'll never take our car anywhere else!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:55 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

DM

Daniel M.

Everett, WA

2009 Hyundai Sonata

04/07/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

AWSUM SERVICE ALWAYS

The staff is well knowledged, always happy to answer any questions you have, and will work endlessly to resolve any and all problems what ever they may be. Customer satisfaction is always there number one goal.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:55 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

FR

Franklin R.

2008 Hyundai Entourage

04/06/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

great experience mechanics

Yes, The job get well done

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:37 AM

Thank you for your business. Looking forward to see you again!

Empleados con los que trabajó

Service Advisor

Cliente verificado

Marysville, WA

2007 HYUNDAI ACCENT

04/05/2017

Cliente Verificado

Categoría: Service

Service dept is fine not like it used to be

Customer service is really lacking since they moved to the new building. But still ok to deal with.

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:38 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

DB

David B.

Marysville, WA

2017 Hyundai Elantra

04/05/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great Service

Great job!

Recomendado

CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 04/25/2017 11:39 AM

Thank you for your business. Looking forward to see you again!

Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
206-258-9100

Empleados con los que trabajó

Service Advisor

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