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SureCritic / Concesionario Hyundai / Lee Johnson Hyundai of Everett / Eric Roberts
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Eric Roberts

Service Advisor
Lee Johnson Hyundai of Everett
Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(867 reviews)
85

Reseñas de Eric Roberts

PC
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Peter C.
Snohomish, WA
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/12/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Title
Service!!!
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/12/2018 03:59 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
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Eric Roberts
Service Advisor
Cliente verificado
Everett, WA
2013 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
Oil change done quickly, personable and friendly staff and staff.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/11/2018 08:07 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100



Empleados con los que trabajó
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Eric Roberts
Service Advisor
KC
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Kai C.
Lynnwood, WA
2017 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer for Life!
Always get great service either with the team for the new car like Jackie Walton and the gang there or James, Eric and the gang in the service department!

You all keep the high quality up and you will never loose me as a customer... I can't say that about any other dealership in history unfortunately.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/11/2018 08:05 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100



Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
Cliente verificado
Everett, WA
2015 Hyundai Genesis Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Professional
Quick and thorough service
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/06/2018 07:57 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
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Eric Roberts
Service Advisor
MG
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Michael G.
Everett, WA
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/04/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Quick and easy to make appointment
Great job to all the guys in service department.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/05/2018 10:05 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
AC
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Anna C.
Everett, WA
2017 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/01/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Service was timely, prices are right. Will only bring my Elantra here. Can't beat the free car wash either.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 06/04/2018 07:45 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
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Eric Roberts
Service Advisor
SG
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Steve G.
Lake Stevens, WA
2010 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always great since 2010
Never any issues. Been taking my car there since I bought it from them in 2010. Thanks!
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/25/2018 02:37 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
KM
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Karen M.
Sultan, WA
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The professional and courteous staff
Very helpful and excellent service.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/24/2018 01:22 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
BM
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Bonnie M.
Marysville, WA
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/24/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Service!
As always, I get excellent service here!
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/24/2018 01:21 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
Cliente verificado
Arlington, WA
2012 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service Every Six Months
It is easy to make an appointment online. The service department is friendly and explains what they are doing clearly. Service seems to be done quickly, carefully and thoroughly.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/21/2018 07:24 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
VW
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Valerie W.
Puyallup, WA
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Trustworthy
I keep coming to the Everett Hyundai dealership because they have proven themselves worthy of my trust. The service department is always responsive and kind. I can get in and get out without worry and know they will advise me regarding the health of my car honestly. Thanks guys, you are the best!
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/21/2018 07:21 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
Cliente verificado
Marysville, WA
2017 Hyundai Sonata Hyb
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/16/2018
cliente verificadoCliente Verificado
Categoría: Service
They care
There was a problem and they fixed it
Recomendado
Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
KH
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Kevin H.
Lake Stevens, WA
2012 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Average service
A bit surprised that an oil change would take a full hour.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/16/2018 08:01 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
ME
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Maria E.
Mill Creek, WA
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/15/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Services
Any questions or concerns that I may have get answered thoroughly. The employees are pleasant and friendly. And most importantly, my car runs smoothly after every maintenance service.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/16/2018 08:01 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
Cliente verificado
Marysville, WA
2017 Hyundai Sonata Hyb
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/16/2018
cliente verificadoCliente Verificado
Categoría: Service
They care
There was a problem and they fixed it
Recomendado
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
05/15/2018
Tipo de Servicio: Repair
Categoría: Service
Ask questions
Customer service should have told me over the phone that it was going to take much more time to complete the work
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/15/2018 01:57 PM



Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100
Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
SA
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Samir A.
Lynnwood, WA
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/11/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
profissional work team
no comments
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/11/2018 07:47 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.Thank you for your business. Looking forward to see you again!Sincerely,Clifford HuttonService Manager Hyundai of Everettcliff@hyundaiofeverett.com425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
DJ
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David J.
Darrington, WA
2017 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/10/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Please explain the charges
Great service please explain what service my money is paying for
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/10/2018 10:12 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

David I will have Eric give you a call and go back over your services.


Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100






Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
Cliente verificado
Everett, WA
2017 Hyundai Ioniq Hybr
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/08/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Wonderful, fast service
In and out in a heartbeat, and with a coupon for a free car wash after.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/08/2018 03:12 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100



Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
Cliente verificado
Marysville, WA
2009 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
been the best for years
always get a good deal, great service
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/07/2018 03:49 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100



Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
JG
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Joseph G.
Marysville, WA
2018 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Perfecy
They did a great job. Vacuumed out my car and washed my windows. Gave me a free car easy at the general car wash
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 05/02/2018 11:56 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
avatar
Eric Roberts
Service Advisor
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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