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Eric Roberts

Service Advisor
Eric joins a small group of veteran employees who have been with us since 2017! With Eric as your Service Advisor, from the time you schedule your visit to the time your vehicle is ready for pickup, Eric will be there every step of the way!
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(867 reviews)
85

PT
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Peter T.
Carnation, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service pricing was fair and explanations were excellent
I was greeted professionally, routine service was performed promptly and the explanation of this service results and upcoming service were clear and concise.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/20/2018 07:36 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Cliente verificado
Marysville, WA
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/18/2018
cliente verificadoCliente Verificado
Categoría: Service
All good
It took a few times to get my a/c fixed but they took care of me
Recomendado
Empleados con los que trabajó

AD
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Anthony D.
Everett, WA
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service as always
Keep up the great work
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/17/2018 03:32 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

BB
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Beverly B.
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
2014 ElLantra
I'm treated very well there. They are quick and professional all the time.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/15/2018 11:21 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

MF
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Michelle F.
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service on point
Quick, easy, friendly service.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/15/2018 11:20 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Cliente verificado
Mountlake Terrace, WA
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
08/14/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Only used for routine oil change.
My service light was not reset.
No Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/14/2018 09:38 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

JB
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James B.
Bothell, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Nice peoples
The friendly and nice people to work with that get the job done right the first time.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/14/2018 07:53 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

KD
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Karen D.
Camano Island, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
you listen
service great. the only issue i have is having to fill out both a revie3w title and comments
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/09/2018 11:29 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

RB
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Robert B.
Everett, WA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
For a car dealership this is O.K.
For a car dealership this place is O.K.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/07/2018 10:39 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

JD
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Joan D.
Snohomish, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Why I like Hyundai of Everett (Lee Johnson Hyundai)
1. Always feel welcome...lots of smiles and welcoming comments
2. Always good service...quick, to the point, and clear explanations afterwards.
3. Good car, good price, good performance...fits my needs. JAD
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/07/2018 07:53 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

Cliente verificado
Everett, WA
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
08/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Maintenance
But as personal treatment as previous visits
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/06/2018 08:12 AM



Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100
Empleados con los que trabajó

KC
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Kai C.
Lynnwood, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/03/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always great!
Great people, Great Service as always!
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 08/06/2018 08:09 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

GJ
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Geraldine J.
Sultan, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly and helpful
The service dept was very help, answered my questions and quoted me a service price and then came in less expensive than quoted.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/31/2018 08:04 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

MW
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Martha W.
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Great service, friendly staff
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/31/2018 08:03 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

SM
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Stephen M.
Camano Island, WA
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
great cust. care
great
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/31/2018 08:03 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

KK
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Kevin K.
Everett, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/29/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good Job :)
I brought my Sonata in to be serviced, and they took care of me efficiently and effectively. Somehow my online appointment got messed up, but they got me in and got the job done. Thank you for a job well done :)
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/30/2018 07:54 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

RS
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Renee S.
Mukilteo, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/26/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Consistent service
My car was repaired quickly. Maintenance reminders are great due to busy schedules.
Friendly staff.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/27/2018 08:07 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

CM
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Connie M.
Marysville, WA
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
They are so nice and always on schedule.
I would have bought this Santa Fe there had I known I was going to get a white one. I bought my 2007 thru them and was always satisfied friendliness and service.
Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/25/2018 10:53 AM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.



Thank you for your business. Looking forward to see you again!




Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó

RP
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Rajkumar P.
Bothell, WA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/25/2018
cliente verificadoCliente Verificado
Categoría: Service
Thanks for your call.
Thanks, Clifford for your quick action.
Recomendado
Empleados con los que trabajó

RP
gravatar
Rajkumar P.
Bothell, WA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/25/2018
cliente verificadoCliente Verificado
Categoría: Service
Thanks for your call.
Thanks, Clifford for your quick action.
Recomendado

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/24/2018
Tipo de Servicio: Maintenance
Categoría: Service
Customer care
Customer care
No Recomendado
CLIFFORD H., Parts and Service Director de Lee Johnson Hyundai of Everett respondió el 07/24/2018 04:24 PM

Thank you for taking the time to tell us about your experience at HYUNDAI OF EVERETT. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the HYUNDAI OF EVERETT store, I am sorry to hear that you found our service department to be unsatisfactory.

Please feel free to reach out to me directly at the following email address: cliff@hyundaiofeverett.com. My phone number is 206-258-9100 if you prefer a phone conversation.


Sincerely,
Clifford Hutton
Service Manager
Hyundai of Everett
cliff@hyundaiofeverett.com
425-258-9100

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.