CT

CHRISTINE TONELLI

McGrath City Hyundai

Calificación General

4.5

(579 reviews)

40

Reseñas de CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2013 Hyundai Equus

12/27/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

The best

Always professional but the younger crew can learn from the older CSR’s. They are quick to transfer you.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/28/2017 07:51 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2011 Hyundai Santa Fe

12/25/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

poor service/timing

first time of poor service

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/26/2017 11:01 AM

Hello,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2015 Hyundai Sonata

12/24/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Hyundai Service/Auto

Excellent service. Honest and trustworthy. Head and shoulders above the other Hyundai service/dealerships in the area!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/26/2017 11:05 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

DI

Debra I.

Chicago, IL

2016 Hyundai Tucson

12/24/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Fast and efficient and friendly

Apparently my appointment was not registered, but they took me in anyway. Service was excellent !! as always.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/26/2017 11:06 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

MG

Marjorie G.

Oak Park, IL

2013 Hyundai Sonata

12/20/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Excellent, courteous service.

Quick, responsive, pleasant and the car is clean when returned.
Better yet, my radio is not reset to some awful station.
Pleasant service crew.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/20/2017 12:48 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2012 Hyundai Sonata

12/19/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Recall on engine

2012 Hyundai Sonata recall. Transportion sucked they didn't even care how you get home or how you get there

No Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/19/2017 01:36 PM

Hello,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

ES

Esmeralda S.

Chicago, IL

2014 Hyundai Sonata Hyb

12/18/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Very friendly

Happy

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/18/2017 02:30 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2012 Hyundai Tucson

12/16/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Service

The service people and what they do.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/18/2017 08:45 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Carol Stream, IL

2017 Hyundai Sonata

12/16/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good service

The service here is good. They do everything above expectations and at a good price.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/18/2017 08:42 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

MB

Michael B.

Chicago, IL

2016 Hyundai Tucson

12/16/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Going the extra mile

The team always goes the extra mile to meet your needs and do what they can to take care of the customer.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/18/2017 08:44 AM

Hello Michael,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2016 Hyundai Sonata

12/15/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Great job

The whole experience was good

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/15/2017 01:59 PM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

JM

Jeremy M.

Chicago, IL

2008 Hyundai Sonata

ReScore Reseña™

12/13/2017

Cliente Verificado

Categoría: Service

People are nice.

McGrath cares about their customers. They reached out to me to make sure my car was running smoothly. Great customer service goes a long way with me. Keep a smile on your customers.

Recomendado

Empleados con los que trabajó

CHRISTINE TONELLI

HT

Herberto T.

Chicago, IL

2016 Hyundai Sonata

12/13/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Christine Rocks

Awesome employee and always helpful

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/14/2017 07:39 AM

Hello Mr. Toro,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

DC

Dennis C.

River Grove, IL

2012 Hyundai Elantra

12/13/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Perfect

Cant ask for better service!

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/13/2017 08:31 AM

Hello Dennis,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit! Happy holidays!!!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

DM

Diane M.

Maywood, IL

2010 Hyundai Sonata

12/12/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Hospitality was excellent

Everything was great

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/13/2017 08:30 AM

Hello Diane,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit! Happy holidays!!!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

WS

William S.

Chicago, IL

2015 Hyundai Elantra

12/11/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

All service done as explained and in a timely manner

I always seem to get in and out of this dealership without incident.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/13/2017 08:29 AM

Hello William,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit! Happy holidays!!!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

MG

Munah G.

Forest Park, IL

2014 Hyundai Accent

12/09/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

I like that it's closer to me, and the staff is very friendly.

Overall, I prefer taking my car to the dealer but it is becoming crazy expensive to get a simple task done.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/11/2017 09:33 AM

Hello Munah,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

Cliente verificado

Chicago, IL

2016 Hyundai Sonata

12/08/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Nothing done about grinding noise in tire

Still hear grinding noise in right passanger tire

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/11/2017 09:34 AM

Hello ,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Christine provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

BQ

Bonnie Q.

Forest Park, IL

2017 Hyundai Santa Fe S

12/05/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Outstanding

The personal touch from the staff who remember me
Quality service for my car

I need to point out one issue which there is way to many phone calls and e-mail mails.

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/05/2017 02:42 PM

Thank you for the feedback Bonnie!!!

Empleados con los que trabajó

CHRISTINE TONELLI

JM

Jeremy M.

Chicago, IL

2008 Hyundai Sonata

ReScore Reseña™

12/13/2017

Cliente Verificado

Categoría: Service

People are nice.

McGrath cares about their customers. They reached out to me to make sure my car was running smoothly. Great customer service goes a long way with me. Keep a smile on your customers.

Recomendado

Reseña Original

12/04/2017

Tipo de Servicio: Maintenance

Categoría: Service

People are nice.

Service n people are very nice n helpful

Recomendado

LOREDANA R G., Customer Success Manager de McGrath City Hyundai respondió el 12/04/2017 09:03 AM

Hello Jeremy,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Empleados con los que trabajó

CHRISTINE TONELLI

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