CH

COLIN HENRY

Pohanka Hyundai

Calificación General

4.6

(364 reviews)

83

Reseñas de COLIN HENRY

Cliente verificado

Oxon Hill, MD

2009 Hyundai Sonata

07/19/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Professionalism of the service advisors!!

I will recommend this to family and friends.

Recomendado

RALPH D., SERVICE MANAGER de Pohanka Hyundai respondió el 07/20/2017 05:07 PM

It was our sincere pleasure to provide our service for you recently. We are a local business that depends on positive word-of-mouth for business and would greatly appreciate it if you would recommend our business to your friends and neighbors. We look forward to seeing you and your family at your next appointments

Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Empleados con los que trabajó

Cliente verificado

Suitland, MD

2016 Hyundai Tucson

07/05/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Customer

I believe that the mechanic should also take care to discuss the levels of the fluids in the car and make recommendations or add the needed fluids to the vehicle.

Recomendado

RALPH D., SERVICE MANAGER de Pohanka Hyundai respondió el 07/07/2017 12:48 PM

Thank you for your review. We usally top washer fluid only I will review with all my techs to make sure this is done everytime. Thanks for the recommendation look forward to seeing you again soon.

Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Empleados con los que trabajó

KM

Krystle M.

Upper Marlboro, MD

2013 Hyundai Azera

07/05/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Same Day Service

In and out within 3 hours, having replace my pads and brakes. Called 30 mins before arrival time.

Recomendado

RALPH D., SERVICE MANAGER de Pohanka Hyundai respondió el 07/06/2017 02:53 PM

Thank you for your wonderful review. Will and I truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Empleados con los que trabajó

Cliente verificado

Silver Spring, MD

2013 Hyundai Tucson

06/26/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Thanks!

Very efficient as usual!

Recomendado

RALPH D., SERVICE MANAGER de Pohanka Hyundai respondió el 07/05/2017 02:26 PM

Thank you for your review. We truly appreciate the opportunity to serve you.

Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Empleados con los que trabajó

Cliente verificado

Alexandria, VA

2008 Hyundai Veracruz

06/13/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Recommend highly!

The staff is professional and communicated all needed service in a timely manner.

Recomendado

RALPH D., SERVICE MANAGER de Pohanka Hyundai respondió el 06/13/2017 03:11 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Empleados con los que trabajó

PW

Philomena W.

Fort Washington, MD

2012 Hyundai Genesis

06/02/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Tires, alignment and oil change of 2012 Genesis

Courtesy of service rep and cashier and willingness to help

Recomendado

RALPH D., SERVICE MANAGER de Pohanka Hyundai respondió el 06/03/2017 12:11 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Empleados con los que trabajó

IM

Isabelle M.

District Heights, MD

2011 Hyundai Sonata

05/23/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

I did not say it was so great, I said I had excellent service.

No because my friends do not drive Hyundai's.

No Recomendado

RALPH D., SERVICE MANAGER de Pohanka Hyundai respondió el 05/24/2017 09:00 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Empleados con los que trabajó

Cliente verificado

Clinton, MD

2015 Hyundai Genesis

05/16/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service Department

The professionalism of the staff was great

Recomendado

RALPH D., SERVICE MANAGER de Pohanka Hyundai respondió el 05/20/2017 01:24 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Empleados con los que trabajó

RW

Rishima W.

Oxon Hill, MD

2009 Hyundai Sonata

05/05/2017

Tipo de Servicio: Maintenance

Cliente Verificado

Categoría: Service

Review

Great job! Thanks!

Recomendado

RALPH D., SERVICE MANAGER de Pohanka Hyundai respondió el 05/11/2017 11:32 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Empleados con los que trabajó

HW

Harold W.

Bowie, MD

2013 Hyundai Sonata

05/03/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Timeliness!!!

Great place!

Recomendado

RALPH D., SERVICE MANAGER de Pohanka Hyundai respondió el 05/11/2017 11:34 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Empleados con los que trabajó

Cliente verificado

Suitland, MD

2013 Hyundai Sonata

03/27/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Service Technican

My Service Tech did a wonderful job explaining what was going to happen with my car and took the time to look for and explain the recalled items.

Recomendado

RALPH D., SERVICE MANAGER de Pohanka Hyundai respondió el 03/28/2017 05:46 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Empleados con los que trabajó

AC

Archie C.

Washington, DC

2012 Hyundai Equus

03/09/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Place for vehicle maintanence

Excellent Service, Personable Service Reps, Timely

Recomendado

RALPH D., SERVICE MANAGER de Pohanka Hyundai respondió el 03/10/2017 06:01 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Empleados con los que trabajó

FW

Frederica W.

Capitol Heights, MD

2013 Hyundai Sonata

03/08/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

I always get serviced by knowledgeble people.

From beginning to end I felt comfortable with everyone involved.

Recomendado

RALPH D., SERVICE MANAGER de Pohanka Hyundai respondió el 03/08/2017 10:57 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Empleados con los que trabajó

FY

Francis Y.

Washington, DC

2013 Hyundai Elantra

03/07/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

My review

Very good.

Recomendado

RALPH D., SERVICE MANAGER de Pohanka Hyundai respondió el 03/08/2017 06:10 AM

Thank you for taking the time to tell us about your experience at Pohanka Hyundai. We appreciate your feedback since it helps us improve our service and your experience.

As Service Manager of the Pohanka Hyundai store, I am sorry to hear that you found the level of the music unsatisfactory. I will talk to the sales staff to make sure we keep the music at a acceptable level.

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Empleados con los que trabajó

PB

Phyllis B.

Upper Marlboro, MD

2013 Hyundai Sonata

03/02/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

A/C Malfunction

This was my first encounter since purchasing in Dec. 2016 and Will, the agent I was referred to was pleasant and helpful. The waiting area is nice, however the agent arranged a shuttle.

Recomendado

RALPH D., SERVICE MANAGER de Pohanka Hyundai respondió el 03/02/2017 10:40 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Empleados con los que trabajó

Cliente verificado

Upper Marlboro, MD

2011 Hyundai Sonata

02/27/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Good Service but could use some work on customer loyalty

Service was great but my service representative would not honor a competing Hyundai coupon. I will use the services at the Bowie location from now on because they provide great sales/promotions for loyal customers.

No Recomendado

RALPH D., SERVICE MANAGER de Pohanka Hyundai respondió el 02/27/2017 12:59 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai. Please call me about your service experience.

Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Empleados con los que trabajó

Cliente verificado

Seat Pleasant, MD

2014 Hyundai Sonata

02/17/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

offer good info, service is wonderful, great service people

wonderful

Recomendado

RALPH D., SERVICE MANAGER de Pohanka Hyundai respondió el 02/18/2017 07:47 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Empleados con los que trabajó

Cliente verificado

Upper Marlboro, MD

2013 Hyundai Sonata

02/15/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Basic Service

Ok

Recomendado

RALPH D., SERVICE MANAGER de Pohanka Hyundai respondió el 02/16/2017 12:58 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai. Please contact about your concerns on with your service visit

Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Empleados con los que trabajó

Cliente verificado

Bladensburg, MD

2013 Hyundai Sonata

02/14/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

the service dept personel were very helpful and friendly and funny as well.

over all review was great

Recomendado

RALPH D., SERVICE MANAGER de Pohanka Hyundai respondió el 02/14/2017 08:35 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Empleados con los que trabajó

Cliente verificado

Fort Washington, MD

2014 Hyundai Sonata

02/09/2017

Tipo de Servicio: Repair

Cliente Verificado

Categoría: Service

Great Service but horrible cashier!

Stay away from the pregnant young girl sitting at the cashiers desk. Bad attitude!

Recomendado

RALPH D., SERVICE MANAGER de Pohanka Hyundai respondió el 02/10/2017 05:30 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.

Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Empleados con los que trabajó

Mostrando Reseña 301 - 320 de 370 en total

Las siguientes reseñas están pendientes de verificación, no se recomiendan actualmente, o han sido marcadas por violar nuestra Política de Reseñas.

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.