avatar

CHRISTOPHER BRUNK DEEN

Certified Master Hyundai Service Advisor with 10 years experience
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1150 reviews)
90

Cliente verificado
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Review
Thank you
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/30/2019 09:00 AM

Thank you for giving us 5-stars! We appreciate you choosing Parkway Hyundai!

Empleados con los que trabajó

LC
gravatar
Linda C.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Parkway service
On time and professional!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/30/2019 05:08 AM

Thank you for the 5-star review! We appreciate your business and look forward to seeing you at your next service interval!

Empleados con los que trabajó

EM
gravatar
Edna M.
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
On the spot service, and everyone so friendly.
My experience was great. Had an inspection, was done very speedy and professional.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/29/2019 07:12 AM

Thank you for the positive feedback! We are happy to hear you were happy with your service and look forward to seeing you at your next service!

Empleados con los que trabajó

Cliente verificado
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always a good experience
I always use Chris Deen as my service guy and he is extremely helpful He serves with a smile, explains everything in detail and tries to get me the best prices possible on all my repairs.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/29/2019 07:09 AM

Thank you for the great review! We appreciate your business and look forward to seeing you at your next service!

Empleados con los que trabajó

RS
gravatar
Robert S.
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent Customer Service
Needed headlights adjusted to be unable to see at night, low beams to low , high beams in the trees.
Chris understood my needs and said he would take care of it.several hours later Chris called and said car was ready , and my wife picked it that night, and was happy with the results, able to see the road clearly on the way home.
Thanks Parkway

Bob Stephans
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/28/2019 06:05 AM

Thank you for the excellent review! We appreciate your continued patronage and always look forward to seeing you!

Empleados con los que trabajó

JC
gravatar
Janet C.
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Caring people
I appreciate the reviews each time I see the notice.
No Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/28/2019 06:04 AM

Thank you for taking our survey! We appreciate your continued business!

Empleados con los que trabajó

JG
gravatar
Joseph G.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Competitive prices
I Brought a 2012 santa fe in for a check engine light. They were back logged with appointments.Chris the service manager was able to get me in to check it out. They found the transmission temperature sensor was defective. They had the oem part in stock and fixed the problem. Chris also recomended preventive maintenance services that will extend my warranty. i needed the truck fixed asap since I didn’t want to drive it and risk any damage. I would recommend they hire more help so appointments are more timely.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/28/2019 06:03 AM

Thank you for the helpful review! We appreciate your business!

Empleados con los que trabajó

SM
gravatar
Stephen M.
Southport, NC
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best service
The service team is one of the best and will go above board to fix any issues with your car.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/28/2019 05:53 AM

Thank  you so much for the positive review! We appreciate your business and always look forward to seeing you!

Empleados con los que trabajó

WL
gravatar
William L.
Carolina Beach, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/23/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Myself
Personal,friendly service
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/24/2019 06:54 AM

Thank you for taking our survey! We appreciate you choosing Parkway Hyundai!

Empleados con los que trabajó

Cliente verificado
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service! I just love it here!
I had to drop my vehicle off for a recall on something to do with the computer in my car, and within one hour everything was ready to go, and they even topped off my gas for me! I just love Parkway Hyundai of Wilmington!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/23/2019 05:18 AM

Thank you for sharing your great feedback with us! We appreciate you choosing us for service!

Empleados con los que trabajó

Cliente verificado
Rocky Point, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
A great place
The way you are greeted by the service workers , their knowledge of your problem and the manner things are taken care of.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/23/2019 05:31 AM

Thank you for such a positive review! Service with a smile is what you get at Parkway Hyundai. We appreciate your business!

Empleados con los que trabajó

JL
gravatar
Jamie L.
Wilmington, NC
2015 Hyundai Genesis Co
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always Friendly and Great Service
Had a leak in the trunk and was just outside of my warranty service. Thanks to Chris Deen I was able to get the leak fixed in one day at no cost, still under warranty. I’ve had all my services done here and I will continue to be a loyal customer. Thank you again.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/23/2019 05:10 AM

Thank you for sharing your feedback with us! We appreciate your continued business throughout the years!

Empleados con los que trabajó

RH
gravatar
Randy H.
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Always accommodating and friendly professional service
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/23/2019 05:09 AM

Thank you for the positive review! We appreciate your continued patronage!

Empleados con los que trabajó

KG
gravatar
Kimberly G.
Wrightsville Beach, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/19/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent
Quick and very professional. I really appreciate the carwash pass.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/21/2019 06:05 AM

Thank you for taking our survey and leaving great feedback! We appreciate your business!

Empleados con los que trabajó

JC
gravatar
Joan C.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Chris is my rep. He is wonderful. Pleasant and very professional always. Helps me with whatever I need I truly enjoy being a customer.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/18/2019 08:11 AM

Thank you for sharing your feedback with us! We appreciate your continued patronage!

Empleados con los que trabajó

CC
gravatar
Cathy C.
Morehead City, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Back latch issue
Great people!!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/17/2019 05:46 AM

Thank you for sharing your feedback with us! We appreciate your business and look forward to seeing you at your next service interval!

Empleados con los que trabajó

KA
gravatar
Karuna A.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
-
-
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/16/2019 10:21 AM

Thank you for taking our survey! We appreciate your continued business!

Empleados con los que trabajó

DT
gravatar
Davis T.
Wallace, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always Great Service
We had a problem with the front seat movement. Chris was able to do a temporary fix while the necessary parts were obtained. We scheduled the final fix easily and the work was done promptly. The service staff is very easy to work with and service has never been an issue.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/15/2019 05:32 AM

Thank you for the positive review! We appreciate your continued support of Parkway Hyundai's service department. We always look forward to seeing you!

Empleados con los que trabajó

JS
gravatar
James S.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Prompt, courteous service
We take our Hyundai Sonata to Parkway of Wilmington for routine service and for our NC State inspection. On January 10th of this year, I needed to renew my license tag, but before I could do so, our Sonata needed to be inspected. I called my service writer, Chris Deen, at Parkway. He said to come in right after lunch and he would see that my car was inspected. I did and it was! I was in and out of the service department in 35 minutes.

Parkway of Wilmington always takes good car of us!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/15/2019 05:31 AM

Thank you for the excellent review! I am glad we were able to accommodate your schedule and get you in on the same day. We appreciate you choosing Parkway Hyundai!

Empleados con los que trabajó

DP
gravatar
Daniel P.
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/14/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Easy scheduling, prompt service
The service people are great, knowledgeable and friendly.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 01/15/2019 05:29 AM

Thank you so much for the great review! We appreciate your business and look forward to seeing you at your next service interval!

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.