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CHRISTOPHER BRUNK DEEN

Certified Master Hyundai Service Advisor with 10 years experience
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1150 reviews)
90

SJ
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Sharon J.
Rocky Point, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/05/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
I trust the folks at Parkway Hyundai to give me the best advice to keep my car in great running condition. They are always courteous and professional.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/05/2019 01:48 PM

Thank you for the 5-star review. We appreciate your business.

Empleados con los que trabajó

RP
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Rob P.
Carolina Beach, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Parkway Hyundai is #1
What makes Parkway Hyundai so great is the Management and the Employees. I don't see the employees in the service area, but I depend on Chris Deen to make sure our car is serviced properly. We bought our 2008 Santa Fe Limited from an out of town car dealer about 7 years ago and we decided to get all of the service work done at Parkway Hyundai. Chris is the person I have always dealt with on everything from regular service, brake work, tires, etc and we have always been very satisfied. I always tell my friends that are looking for a car to see what Parkway Hyundai has to offer.
Recomendado
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 04/01/2019 04:33 AM

Hello,
Thanks for the positive feedback. Chris is a professional at what he does and builds relationships with our customers. This is what makes the difference at Parkway. We thank you for your business and look forward to seeing you again.

Brett Lee
Service Manager

Empleados con los que trabajó

KW
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Kenneth W.
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Continued great service
Just had my 24000 mile scheduled maintenance at Parkway Hyundai. As always, the staff was friendly, courteous and professional.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 03/28/2019 12:43 PM

Thank you for the complimentary review. We value your business.

Empleados con los que trabajó

SS
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Stephen S.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Dependable service
As usual I am greeted in a courteous professional manner. We discuss any issues up front, and they let me know when the job is done.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 03/28/2019 08:35 AM

Thank you for sharing your positive feedback. We appreciate you choosing Parkway Hyundai for all your car care needs.

Empleados con los que trabajó

SR
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Susan R.
Wilmington, NC
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/27/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service - Not so great price
Chris Deen, my service rep was very friendly, knowledgeable, and helpful. I love my Hyundai! I do find the cost of repairs is higher than I expected compared to all my prior experiences with Honda.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/15/2019 10:38 AM

Thank you for sharing your feedback with us. Be sure to visit our website for money off coupons. We appreciate your business and look forward to seeing you at your next service interval.

Empleados con los que trabajó

JP
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Jimmy P.
Watha, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Maintenance
In and out and done right
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 03/28/2019 07:56 AM

Thank you for the positive feedback. We appreciate your business.

Empleados con los que trabajó

CS
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Charles S.
Wallace, SC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
The friendly customer service.
Have enjoyed our Hyundai since day 1 !!! First NEW car we have ever purchased and we did GOOD !! Always treated well, always professional, answers any and all questions. Intend to drive our Hyundai for awhile but if we ever decide to purchase another car it will absolutely be a Hyundai !!!!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 03/28/2019 07:55 AM

Thank you for sharing your complimentary review. Friendly efficient service is what you get when you come to Parkway Hyundai. We appreciate having you as our customer and look forward to seeing you at your next service.

Empleados con los que trabajó

PO
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Peter O.
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best in Class
I have dealt with 4 different car dealers in town and Parkway gets top marks. Professional, friendly easy to deal with.
My only bone to pick is that you (Hyundai) will not play ball and award them the Genesis dealership. They sold a lot of Genesis vehicles and you are really missing the boat on this opportunity.
Peter O.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 04/08/2019 01:06 PM

Thank you for the 5-star review. We appreciate your business.

Empleados con los que trabajó

DN
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David N.
Fairfax Station, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/21/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service and service manager.
Chris is the equus manager and is simply the best I’ve seen. He did a great job taking care of our repairs! Give him a raise!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 03/23/2019 08:58 AM

Thank you for sharing your excellent feedback with us! We appreciate your business!

Empleados con los que trabajó

CN
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Cendy N.
Wilmington, NC
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/06/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer service
Great customer service.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 03/06/2019 01:40 PM

Thank you for the positive feedback. We appreciate your business.

Empleados con los que trabajó

Cliente verificado
Sunset Beach, NC
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/05/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Phil salesperson
Phil,
We would not have bought, his knowledge and experience made the difference.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 03/05/2019 07:56 AM

Thank you for the positive feedback. We appreciate your business.

Empleados con los que trabajó

TS
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Tom S.
Ocean Isle Beach, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly helpful staff
Service at Parkway is always a pleasant experience. The staff is friendly and welcoming.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 03/05/2019 08:36 AM

Helpful, friendly, and efficient service is what we provide here at Parkway Hyundai. Thank you for sharing your great feedback. We are grateful to have you apart of our Parkway family.

Empleados con los que trabajó

RH
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Randy H.
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly and professional staff
Huge job was completed perfectly.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 03/05/2019 08:37 AM

Thank you for the 5-star review. We appreciate your business and look forward to seeing you at your next service.

Empleados con los que trabajó

JR
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Joan R.
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service department is courteous and responsive upon arrival.
The service department takes my car within minutes after my arrival. Never have to wait very long for service being completed.
Everyone is very courteous.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 03/04/2019 08:12 AM

Thank you for the positive feed back. We appreciate your business.

Empleados con los que trabajó

GQ
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George Q.
Winnabow, NC
2017 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Fast and complete
Always satisfied that I have received great and complete service. Always have waited for service and wait time is reasonable. Staff knowledgeable and courteous.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 03/04/2019 08:14 AM

Friendly and efficient service is what provide here at Hyundai. Thank you for the 5 star review. We greatly appreciate your business.

Empleados con los que trabajó

JS
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James S.
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/01/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Always Gret Service
We took our Hyundai Sonata (which we purchased at another dealership) to Parkway Hyundai for service. We were hearing a noise when we turned right from a stop. Turns out the front axels needed to be replaced to be replaced. It was covered under Hyundai's warranty. and Parkway took care of it for us. While our car was there we had the 4 wheel alignment done and our car runs like new!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 03/04/2019 08:25 AM

Thank you for the great feedback. We value your business here at Hyundai.

Empleados con los que trabajó

GM
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Gail M.
Leland, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/01/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
It is so simple!
The appoint setup process, the professional service people, and the waiting room (with coffee, etc) all work together to make servicing my car so simple!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 03/04/2019 08:26 AM

Thank you for the 5 star review. We greatly appreciate your business here at Hyundai.

Empleados con los que trabajó

Cliente verificado
Wilmington, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly staff and quality service
The staff is very friendly and helpful.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 03/01/2019 06:29 AM

Thank you for taking the time to fill out this survey. Friendly, efficient service is what you will get here at Hyundai. We appreciate your business.

Empleados con los que trabajó

JS
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John S.
Hampstead, NC
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/27/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Routine maintenance.
Im always early got me in and out. Sorry car wash is not up and running, appreciate voucher.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 02/27/2019 06:17 AM

Thank you for the helpful feedback. While renovating our detail department we're handing out vouchers to Cruiser's. I do apologize for the inconvenience. We appreciate your business.

Empleados con los que trabajó

Cliente verificado
Hampstead, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer Service is Excellent
Knowlagble staff
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 02/27/2019 05:56 AM

Thank you for taking our survey. We appreciate your positive feedback and your business.

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.