CHRISTOPHER BRUNK DEEN

Thank you for the great review. We value your business.

Thank you for the great review. Friendly and efficient service is what you get when you come to Parkway Hyundai. We appreciate your business and look forward to seeing you at your next service interval.

Thank you for the great review. We're so glad your experience here was a positive one. We appreciate your business and look forward to seeing you the next time.

Thank you for the complimentary review. We appreciate your business.

Thank you for the 5-star review. Your kind words are much appreciated. We value your business.

Thank you for the complimentary review. We appreciate your business and look forward to seeing you again the next time.

Thank you for the great review. We appreciate your business.

Thanks for taking the time to fill out the survey. I am glad we were able to get your tires put on just in time before the specail ended. I agree that Chris does an outstanding job.
Thank you for your business and we look forward to seeing you again.

Thank you so much for the 5 stars. We are so glad your experience here was a positive one. We value your business and look forward to seeing you the next time.

Thank you so much for the complimentary review. We value your business.

Thank you so much for the great review. Treating out customers to excellent service is always our priority. We value your business.

Sean,
I just wanted to follow up with you about your last service. I tried to determine what happened. We do offer loaner cars on recalls if available when scheduled. It appears you made your appointment on line and didn't indicate you needed a loaner car.
You also indicated we did not wash your vehicle. I hope the advisor explained to you that we are remodeling our car wash and hope they offered a voucher for a free car was at cruiser's car wash.
Please reach out to me if you have any questions.

Thank you for the 5 stars. Friendly, efficient service is what you get when you come to Parkway Hyundai. We appreciate your business.

Thank you for the 5-star review. Treating our customers to excellent service is always our priority. We value your business and look forward to seeing you the next time.

Thank you so much for the great review. We appreciate your business here at Parkway Hyundai.

Thank you for the 5-star review. We are so glad you're happy with your service from us. We appreciate your business.

Thank you for the 5-star review. We appreciate you choosing Parkway Hyundai for all your car care needs.

Hello,

I am sorry you're having trouble with your Santa Fe. We respect your time and efforts when you bring us your vehicle. Our team works hard to make sure we fix it right the first time so understand that we would not purposely  send your vehicle out with out checking our work and test driving it. Intermittent problems are one of the hardest things to diagnose.
The question now is, has the light come back. If so, then we can schedule a time to fix it.
Please contact me personally.

Brett Lee
Hyundai Service Manager

Thank you for the complimentary review. We value your business and look forward to seeing you again at your next service interval.

Hello,
Thank you for taking the time to fill out the survey. I understand what you are saying about the delay in parts, but unfortunately Hyundai requires this procedure for this particular campaign. This is different than all the other campaigns.
Please consider this and re score to reflect on how our staff treated you at this visit. If we have failed you in anyway please feel free to reach out to me personally.
Brett Lee
Hyundai Service Manager
910-202-8729