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SureCritic / Concesionario Hyundai / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1150 reviews)
90

Reseñas de CHRISTOPHER BRUNK DEEN

Cliente verificado
Southport, NC
2013 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great and friendly service
Always a positive experience
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 06/26/2019 07:30 AM

Thank you for the great review. We always appreciate positive feedback from our customers. We value your business.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
VR
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Veronica R.
Hampstead, NC
2009 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/22/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service department gets good marks
Went extra steps to try to solve a service problem. Explained everything carefully.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 06/24/2019 06:05 AM

Thank you for the 5-star review. We always appreciate positive feedback from our customers. We value your business.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
GM
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Glenn M.
Wilmington, NC
2010 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/19/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
REPAIR OF DOOR HANDLE
Called Chris Deen on Thursday of last week with issue of broken internal component of driver side door handle. He got me schedule for Saturday morning and my car was repaired within an hour. Great, quick service and a very responsive and efficient Chris Deen.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 06/21/2019 05:41 AM

Thank you so much for the great review. We appreciate your business.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
JK
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Janice K.
Leland, NC
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/13/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Very professional
Very pleasant and kept me updated on my service.. Definitely have improved and gotten better with time.Keep up the good work..Chris Deen is the best!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 06/14/2019 06:37 AM

Thank you for the 5 star review! We always appreciate positive feedback from our customers. We value you business.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
BB
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Buzogany B.
Carolina Beach, NC
2014 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/12/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
courteous and responsive
My service rep is always courteous, responsive and knowledgeable
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 06/13/2019 06:04 AM

Thank you for the complimentary review. We value your business.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
BW
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Benjamin W.
Wilmington, NC
2012 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Mr.
Friendly people.
Recomendado
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 06/11/2019 05:14 AM
  • Wow, thanks for the 5 star rating. We will continue to work hard to earn your business.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
DN
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Dick N.
Southport, NC
2013 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/07/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Caring service
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 06/10/2019 10:37 AM

Thank you for the 5 star review! We appreciate you coming to our dealership.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
BM
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Bob M.
Wilmington, NC
2015 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/07/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Don’t understand
Chris did a wonderful job of keeping me informed and was very knowledgeable of my Equus BTW I buy another Equus. Unfortunately the Genesis G90 does not have hood ornament, wood steering wheel and most import flat fob that fits in your wallet. Let me know when G90 has these additions.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 06/14/2019 06:41 AM

Thank you for the 5 star review and taking time to do our survey. If you have any additional questions don't hesitate to give us a call! We value your business.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Cliente verificado
Wilmington, NC
2013 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/07/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service personnel are very courteous, anxious to please, and are interest only in selling what you need, not what may give a higher profit
Chris Deen was excellent. He was very cost conscious. Example: My radiator needed replacing. Rather than tey to sell me a factory radiator, he suggested a less expensive alternative because of the age and mileage of the car. This is what I call "customer first" service. He was prompt in keeping me informed about the sttus of my vehicle.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 06/10/2019 10:40 AM

Thank you for the 5 star rating! Treating our customers to excellent service is always our priority!

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
ER
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Elaine R.
Wilmington, NC
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Chris is always informative, courteous.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 06/13/2019 05:50 AM

Thank you for the great review. We appreciate your business.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
RH
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Randy H.
Leland, NC
2011 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/05/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Awesome by Chris
Recomendado
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 06/06/2019 06:32 AM

Thanks for the review. We apprecitate you taking the time to fill it out.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
DJ
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Debbie J.
Wilmington, NC
2013 Hyundai Equus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/04/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The employees
Great service, always accommodating to your needs.
Recomendado
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 06/05/2019 03:38 AM

Thank you for taking the time to fill out the survey and thank you for the confidence you have in Parkway.We look forward to helping you again.

Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Cliente verificado
Wilmington, NC
2008 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/30/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Always outstanding service. Surprised they now charge $15 for shuttle service but do appreciate this service. You would think it would be free when spending so much money on service.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 05/30/2019 10:54 AM

Thank you so much for the 5-star review. One of the many great things about Parkway Hyundai is that we offer the free shuttle service. If you have any questions about any charges that are on your bill please feel free to contact us. We appreciate your business.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
MA
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Michael A.
Wilmington, NC
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/29/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service visit
As always I was taken very good care of and did not spend very long waiting for the repair to be mad. Chris has once again gone over and above with the service extended to me.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 05/30/2019 06:03 AM

Thank you for the complimentary review. Treating our customers to excellent service is always our number one priority. We value your business.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
JS
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James S.
Wilmington, NC
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/27/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service
Parkway Hyundai has a very good service department, good customer service, fair & competitive prices and all around...a good place to do business!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 05/27/2019 12:31 PM

Thank you so much for the 5-star review. We appreciate your business.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
JM
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Joyce M.
Wallace, NC
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/27/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Tire change
They were very helpful in putting a new tire on my car after getting a flat
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 05/27/2019 12:35 PM

Thank you for the 5 stars. We value your business.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Cliente verificado
Kill Devil Hills, NC
2017 Hyundai Sonata
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
05/25/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Customer
Service was completed. Service technician touched the inside of my driver side seat, leaving grease stains....
Recomendado
BRETT L., Service Manager de Parkway Hyundai of Wilmington respondió el 05/27/2019 04:00 AM

Hello,
Thanks for taking the time to fill out the survey. We understand that your time is inportant to you.
I see that we did not meet your expectations by leaving a grease mark on your seat. I am sorry that happened and we would be glad to get that cleaned for you. Please let me know what we need to do to get this taken care of for you.
You can contact me by email or call me to get this arranged.


Brett Lee
Service Manager
910-392-4888
blee@parkwayofwilmington.com
Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
CC
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Catherine C.
Hickory, NC
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/22/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great and caring service.
My husband lost his smart key fob while we were at our home at Topsail Beach. . Realized things were not good when he left me at the grocery store to go to another store. I had the only key in my purse. All would have been well until he turned the motor off when he reached his destination. After that he would not have been able to start the car. Luckily, I realized this and called him to come back to get the key. Glad he had his phone on or an 80 year old man would have been stranded. I called Parkway the next day which was a Friday. They were extra special nice and worked us in for Saturday to get and program a key. Super nice , thoughtful and excellent service. If I could give them 100 I would. Thank you Josh and Chris. ?
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 05/22/2019 01:31 PM

Thank you so much for the excellent review. We are so happy your experience here at Parkway Hyundai was a positive one. We appreciate your business and look forward to seeing you the next time.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
PO
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Peter O.
Leland, NC
2015 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/20/2019
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Best in Class
Professional courteous service, always pleased with the experience.
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 05/20/2019 01:53 PM

Thank you for the exceptional review. We always appreciate positive feedback from our customers. We value your business and look forward to seeing you at your next service interval.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
HS
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Harold S.
Leland, NC
2009 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/17/2019
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Satisfaction
Chris Dean's attention to my problem!
Recomendado
HELEN C. de Parkway Hyundai of Wilmington respondió el 05/20/2019 10:54 AM

Thank you for the 5 stars. We appreciate your business.

Empleados con los que trabajó
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CHRISTOPHER BRUNK DEEN
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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