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SureCritic / Concesionario Ford / Mike White Ford of Coeur d'Alene / Brent Parker
BP

Brent Parker

Mike White Ford of Coeur d'Alene
Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(469 reviews)
77

Reseñas de Brent Parker

Cliente verificado
Harrison, ID
Ford Expedition
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/25/2023
cliente verificadoCliente Verificado
8
Categoría: Service
Good service
Service was good. Staff could definitely be more friendly in the service department. Sales department was very helpful.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 03/06/2023 04:46 PM

Anonymous, thank you for the good reviews and good feedback! We will have a meeting with our team to make sure that we're consistently putting our best feet forward. Thank you for choosing Mike White Ford of Coeur d'Alene. 

Empleados con los que trabajó
BP
Brent Parker
RW
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RHONDA W.
Spokane, WA
Kia Sorento
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Awesome very nice people that work there
Awesome very kind people that work at Mike White Ford.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 03/06/2023 04:45 PM

Rhonda, thank you for the awesome review! We're very proud of our team and will pass along your kind words! Thank you for choosing Mike White Ford of Coeur d'Alene!

Empleados con los que trabajó
BP
Brent Parker
FH
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FREDERICK H.
Coeur D Alene, ID
Ford Explorer
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Quick and easy
No fuss no muss.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 03/06/2023 04:35 PM

Frederick, thank you for the 5 star review! Quick and easy is how we always hope for our service experiences to be described. We look forward to serving you again at Mike White Ford of Coeur d'Alene!

Empleados con los que trabajó
BP
Brent Parker
RG
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RODNEY G.
Coeur D Alene, ID
Ford Super Duty F-350 SRW
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Quick and simple
I called for an oil change. They had an appointment for me the next day for my super duty, rotated my tires, called me about an hour and a half after I dropped it off. Gave me a free wash at sqeakys. I trust them with my truck.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 03/06/2023 04:34 PM

Rodney, we're so grateful that you chose to bring your F350 into us for an oil change! We promise to keep working hard for you at Mike White Ford of Coeur d'Alene. 

Empleados con los que trabajó
BP
Brent Parker
Cliente verificado
Rigby, ID
Ford Mustang
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2023
cliente verificadoCliente Verificado
8
Categoría: Service
Synthetic Oil Change and Service
Vehicle was immediately brought in at the appropriate time for my appointment. Staff was friendly and worked with me to solve all my questions with solutions that work in my world and schedule.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/16/2023 11:17 AM

Anonymous, thank you for the 5 star review. We're so glad that you had such a positive experience with our team. Thank you for choosing Mike White Ford!

Empleados con los que trabajó
BP
Brent Parker
ET
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ERIC T.
Post Falls, ID
Ford Bronco Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Fast & efficient
Surprised how fast they serviced my Bronco Sport! Maybe 40 minutes for oil, rotation, inspection, and a couple minor things. Plus it was easy to book service online.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/16/2023 11:16 AM

Eric, thank you for the 5 star review! We aim to be both the best and fastest service around without compromising on quality! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
BP
Brent Parker
SC
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Scott C.
HAYDEN, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2023
cliente verificadoCliente Verificado
9
Categoría: Service
First time here - Great Job
Have been driving Fords for years and usually take advantage of “The Works” service. We just moved to the CDA area so had never been to Mike White Ford. Web site easy to make an appointment and appointments were available just a few days out. Arrived at the dealer and immediately greeted. I waited and vehicle was done a few minutes earlier than promised. Since they service all makes I have already made an appointment to get my Jeep serviced. Previous Ford dealer I went to did not give appointments for express service so this was really convenient.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/16/2023 11:14 AM

Scott, welcome to the Mike White Ford family! We're so glad that you had such a pleasant experience with our team and look forward to serving you again in the future! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
BP
Brent Parker
CG
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CATRINA G.
Post Falls, ID
Jeep Cherokee
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2023
cliente verificadoCliente Verificado
9
Categoría: Service
Oil change
Very prompt and helpful
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/16/2023 11:11 AM

Catrina, thank you for the 5 star review. We will share your kind words with our team. Thank you for choosing Mike White Ford!

Empleados con los que trabajó
BP
Brent Parker
PB
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PAUL B.
Hayden, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Service request
Very friendly and great communication skills.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/16/2023 09:25 AM

Paul, thank you for the 5 star review! We're so glad that you had such a pleasant experience with our team. We look forward to serving you again in the future!

Empleados con los que trabajó
BP
Brent Parker
KE
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KEVIN E.
Hayden, ID
Ford F250
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/07/2023
cliente verificadoCliente Verificado
10
Categoría: Service
great service
I have to say working with the service team at Mike White ford is pleasurable one . They always fit me in with timely service and answer all my questions and their prices are reasonable .
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/09/2023 09:23 AM

Kevin, thank you for the great review! We appreciate your kind words and will share them with our team. Thank you for trusting Mike White Ford!

Empleados con los que trabajó
BP
Brent Parker
Cliente verificado
Post Falls, ID
Ford Explorer
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
02/06/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Friendly staff, but had to make a return trip to correct glove box alignment
The service staff is always very nice! I needed to return the next day after noticing my glove box was not aligned properly. The cabin filter is located behind that area and so when it was checked, the service technician didn't realize the glove box was not put back in alignment. Thankfully it wasn't broken. It only took a few minutes to correct, but bummer I had to make another trip back the next day, a bit out of my way.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 02/16/2023 09:21 AM

Anonymous, thank you for allowing us to reach out and make this right for you. We hope to earn back your trust moving forward. 

Empleados con los que trabajó
BP
Brent Parker
JW
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JEROD W.
Saint Maries, ID
Ford Flex
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Oil Change
My appointment was scheduled for 4:00 on a Friday. I arrived about 10 minutes early. They took me in when I arrived. The oil change took right about an hour like they stated it would. They did a multipoint inspection and rotated my tires. The price for all of this was cheaper than any other local large or small shop.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/31/2023 02:42 PM

Jerod, thank you for the outstanding review! Your oil change appointment sounds like it went perfectly to plan, which is what we always strive for! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
BP
Brent Parker
MC
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MICHAEL C.
Spokane, WA
Ford Ranger
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Quick and polite
No high pressure sales tactics.
Polite.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/31/2023 02:41 PM

Michael, thank you for the kind review! High pressure tactics don't feel good on either end, so we prefer to treat our guests with respect. Thank you for choosing Mike White Ford!

Empleados con los que trabajó
BP
Brent Parker
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Cliente verificado
Post Falls, ID
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Manager
Smooth and easy
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/31/2023 02:39 PM

Anonymous, thank you for the 5 star review! We hope that all experiences that you have with our team are smooth and easy!

Empleados con los que trabajó
BP
Brent Parker
RG
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ROY G.
Spokane, WA
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent
Quick and efficient
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/26/2023 02:22 PM

Roy, thank you for the excellent review! We're grateful that you choose to come to Mike White Ford! We look forward to serving you again in the future.

Empleados con los que trabajó
BP
Brent Parker
WK
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WILLIAM K.
Coeur D Alene, ID
Ford Explorer
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/13/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Great people fast service nice lounge area good coffee
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/23/2023 08:20 AM

William, thank you for the great review! We're so glad that you enjoyed your service with us and found our lounge to be a relaxing place. You're always welcome to stop by for a cup of coffee!

Empleados con los que trabajó
BP
Brent Parker
JO
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JANET O.
Dalton Gardens, ID
Lincoln MKZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/13/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Dry efficient and the service is fast
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/19/2023 03:10 PM

Janet, thank you for the great review! Our goal is always to provide fast and friendly service. Thank you for giving us the opportunity to serve you. 

Empleados con los que trabajó
BP
Brent Parker
SB
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STANFORD B.
Coeur D Alene, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent service
Bought new tires for F-150. Estimated wait time very accurate.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/11/2023 04:44 PM

Stanford, thank you for the excellent review! Tires are critical this time of year and we're glad that we were able to help you out. Thank you for choosing Mike White Ford!

Empleados con los que trabajó
BP
Brent Parker
MM
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MARK M.
Hayden, ID
Ford Expedition
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2023
cliente verificadoCliente Verificado
10
Categoría: Service
New tires
Made experience comfortable. It would be nice if dealer account linked with ford pass for ford points.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/11/2023 04:43 PM

Mark, thank you for the 5 star review. We'd like to learn more about what you mean by linking accounts. Please reply to this email when you have a chance so we can see how we could possibly assist. Thanks!

Empleados con los que trabajó
BP
Brent Parker
VJ
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VINCENT J.
Coeur D Alene, ID
Ford Ranger
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/08/2023
cliente verificadoCliente Verificado
10
Categoría: Service
Great Experience
Fantastic Service. Kept me updated throughout the entire process. Performed a vehicle inspection and explained it to me.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 01/09/2023 04:19 PM

Vincent, thank you for the fantastic review! We're very proud of our team and will pass along you kind words. Thank you for choosing Mike White Ford!

Empleados con los que trabajó
BP
Brent Parker
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