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SureCritic / Concesionario Ford / Mike White Ford of Coeur d'Alene / Brent Parker
BP

Brent Parker

Mike White Ford of Coeur d'Alene
Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(465 reviews)
77

Reseñas de Brent Parker

SZ
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SUSAN Z.
Hayden, ID
Ford EcoSport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Great!, Super!, Wonerful!
Everyone was very kind, considerate & efficient. I was able 2 spend afew min. With my adopted son (of the heart, Paul Jordon K.), which made my day. Sweet Terra, & all of the 'regular's', all made the visit that much nicer. I was so glad to see that the sofa/chair area had been returned. It is nice when having to wait.(I pray that all of these areas are being disinfected several times a day. Covid is back!) My service people were exceptionally kind, considerate efficient. I thank U for a lovely showroom, & for the kind people that you employ. It was not always this way. I have always been a Ford girl, except for a short lapse in '65, when I had a '65 Corvette, convertible, w/a 396 under the hood. U have a wonderful staff in the service in the service dept. Thank U!!!, suzi Z.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 07/26/2022 03:00 PM

Suzi, thank you for stopping by! The whole team (Paul and the rest) enjoy when you visit us! We are trying our hardest to keep both our customers and our employees safe during these complicated times. We look forward to seeing you again whenever you need us next!

Empleados con los que trabajó
BP
Brent Parker
NW
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NEAL W.
Spirit Lake, ID
Dodge Ram 3500
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2022
cliente verificadoCliente Verificado
10
Categoría: Service
over all great
they were straight forward and great to talk to .
Haley B. de Mike White Ford of Coeur d'Alene respondió el 07/26/2022 02:56 PM

Neal, thank you for the 5 star review! We're so glad that you had such a pleasant experience with our team! We look forward to serving you again in the future!

Empleados con los que trabajó
BP
Brent Parker
Cliente verificado
Post Falls, ID
Ford Fusion
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/09/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Cares about their people
A little over a month ago I needed to purchase new tires. They knew I am on a very tight budget and worked with me to ensure the new tires I needed so I can safely get to work, were affordable. 3 weeks later, something completely punctured one of the tires. They again reached a manageable solution to keep my kids and me safe on the roads.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 07/14/2022 09:53 AM

Anonymous, thank you for the 5 star review. Tires aren't an optional part of a vehicle and we know how frustrating it can be to lose a tire so soon after getting them. We're so glad that we were able to put together a solution to keep you and your family safe! Thank you for choosing Mike White Ford!

Empleados con los que trabajó
BP
Brent Parker
RB
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RONALD B.
Oakesdale, WA
Ford F-150
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/07/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Overall good
I’ve always had great service. Only downside this time around was I waited to get my truck more than 20 minutes after it was out of the shop and only then because I asked about it.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 07/08/2022 12:09 PM

Ronald, thank you for your feedback! We're sorry about the delay and will be sure to discuss communication improvements as a team. We hope to have the opportunity to serve you again in the future!

Empleados con los que trabajó
BP
Brent Parker
AH
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ALEX H.
Coeur D Alene, ID
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/06/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Service Appointment
Great work by everyone in the service department. I was greeted and taken care of immediately on arrival. Service was quick and as scheduled. Thanks!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 07/08/2022 12:08 PM

Alex, thank you for the great review! We're so glad that your service experience was fast and pleasant! We look forward to serving you again in the future!

Empleados con los que trabajó
BP
Brent Parker
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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