BP

Brent Parker

Calificación General
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(431 reviews)
77

MS
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MATTHEW S.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/08/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Very helpful, quick service
The staff got my vehicle in quickly, and performed all the services that I had requested in a quick timely manner, they also were able to get some warranty issues started on.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/15/2022 03:10 PM

Matthew, thank you for the kind review! Timely and helpful are two things that we always strive to be! Thank you for choosing Mike White Ford!

Empleados con los que trabajó

SP
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STEPHEN P.
Sagle, ID
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/06/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Service
Quick and everything was done as stated.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/15/2022 03:05 PM

Stephen, thank you for the 5 star review! We appreciate your business and look forward to serving you again in the future!

Empleados con los que trabajó

DT
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DEBRA T.
Coeur D Alene, ID
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
08/05/2022
cliente verificadoCliente Verificado
5
Categoría: Service
Oil change
I bought my car there and I had some free oil changes yesterday I was told I was out of them and had to pay regular price $67 is extremely high for an oil change and tire rotation when I can take it down the street for $29.99 and get the exact same service the work there is good but as far as pricing goes I will not bring my car there to have the oil changed anymore.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/15/2022 03:04 PM

Debra, we hear your frustration. Our costs have starkly increased across the board; from oil to filters to wages for the technicians working on the vehicles. We fight hard to keep our prices low, but we also won't use anything less than Ford standard oil blends and we value our employees' time and expertise. Oil Changes/Tire Rotations aren't a place where we make a large profit, as we know it is a requirement for most vehicles, and we certainly have our hopes up that as the supply market cools off, we will be able to adjust prices down accordingly. 

Empleados con los que trabajó

WM
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WILLIAM M.
Cataldo, ID
Ford F250
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/01/2022
cliente verificadoCliente Verificado
10
Categoría: Service
After the purchase continued support
The service department at Mike White Ford is the reason I will buy my next new truck from this dealer. I am not brand loyal to Ford, Chevy, Dodge but I am dealership loyal. I've never been treated as well at any past dealer I purchased a new or used vehicle from. Thanks for doing it right.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/02/2022 10:41 AM

William, thank you for the incredible review! We're so pleased that you've had so many positive experiences with our team and we are honored by your continued patronage. We look forward to the next opportunity to serve you!

Empleados con los que trabajó

HG
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HOLLY G.
Coeur D'Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/28/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Great dealership to get your service done
I was pleased as always with the great service provided at White Ford. I have always felt that they give my vehicle a thorough examination with appropriate recommendations on things that should be done
.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 07/29/2022 10:21 AM

Holly, thank you for the great review! We truly care about our customers and their vehicles and we're glad that it shows! We look forward to serving you again in the future.

Empleados con los que trabajó

JL
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JOSHUA L.
Hauser, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/28/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Drop off oil change
Always like this place great people
Haley B. de Mike White Ford of Coeur d'Alene respondió el 07/29/2022 10:18 AM

Joshua, thank you for the great review! We're glad that you had a smooth experience! We look forward to serving you again in the future!

Empleados con los que trabajó

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SUSAN Z.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Great!, Super!, Wonerful!
Everyone was very kind, considerate & efficient. I was able 2 spend afew min. With my adopted son (of the heart, Paul Jordon K.), which made my day. Sweet Terra, & all of the 'regular's', all made the visit that much nicer. I was so glad to see that the sofa/chair area had been returned. It is nice when having to wait.(I pray that all of these areas are being disinfected several times a day. Covid is back!) My service people were exceptionally kind, considerate efficient. I thank U for a lovely showroom, & for the kind people that you employ. It was not always this way. I have always been a Ford girl, except for a short lapse in '65, when I had a '65 Corvette, convertible, w/a 396 under the hood. U have a wonderful staff in the service in the service dept. Thank U!!!, suzi Z.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 07/26/2022 03:00 PM

Suzi, thank you for stopping by! The whole team (Paul and the rest) enjoy when you visit us! We are trying our hardest to keep both our customers and our employees safe during these complicated times. We look forward to seeing you again whenever you need us next!

Empleados con los que trabajó

NW
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NEAL W.
Spirit Lake, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2022
cliente verificadoCliente Verificado
10
Categoría: Service
over all great
they were straight forward and great to talk to .
Haley B. de Mike White Ford of Coeur d'Alene respondió el 07/26/2022 02:56 PM

Neal, thank you for the 5 star review! We're so glad that you had such a pleasant experience with our team! We look forward to serving you again in the future!

Empleados con los que trabajó

Cliente verificado
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/09/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Cares about their people
A little over a month ago I needed to purchase new tires. They knew I am on a very tight budget and worked with me to ensure the new tires I needed so I can safely get to work, were affordable. 3 weeks later, something completely punctured one of the tires. They again reached a manageable solution to keep my kids and me safe on the roads.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 07/14/2022 09:53 AM

Anonymous, thank you for the 5 star review. Tires aren't an optional part of a vehicle and we know how frustrating it can be to lose a tire so soon after getting them. We're so glad that we were able to put together a solution to keep you and your family safe! Thank you for choosing Mike White Ford!

Empleados con los que trabajó

RB
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RONALD B.
Oakesdale, WA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/07/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Overall good
I’ve always had great service. Only downside this time around was I waited to get my truck more than 20 minutes after it was out of the shop and only then because I asked about it.
Haley B. de Mike White Ford of Coeur d'Alene respondió el 07/08/2022 12:09 PM

Ronald, thank you for your feedback! We're sorry about the delay and will be sure to discuss communication improvements as a team. We hope to have the opportunity to serve you again in the future!

Empleados con los que trabajó

AH
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ALEX H.
Coeur D Alene, ID
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/06/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Service Appointment
Great work by everyone in the service department. I was greeted and taken care of immediately on arrival. Service was quick and as scheduled. Thanks!
Haley B. de Mike White Ford of Coeur d'Alene respondió el 07/08/2022 12:08 PM

Alex, thank you for the great review! We're so glad that your service experience was fast and pleasant! We look forward to serving you again in the future!

Empleados con los que trabajó
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