Great experience with carsales person and finance officer
I decided to purchase a toyota Rav4 and car salesperson Cassie Michaud and finance officer Teona Boye
r are top notch in their occupation. They listen to clients, help to fulfill the client's needs in the most helpful, efficient and friendly way. The future of car sales by handling everything online is so much more convenient which carvava is proving as effective tools to the old model of in person car sales and financing. Cassie Michaud and Teona Boyer were able to help me by doing everything online and by phone. I highly recommend asking for them in person or calling and seeing about buying a car online the way I did. They are definitely the go to people when you need to go looking for a reliable Toyota vehicle in the Portland, OR area.
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What a fantastic experience! I worked with Julio Octaviano and was incredibly impressed with his atte
ntion to detail and strong work ethic. He was honest and upfront with information, and his demeanor was calm, helpful, and friendly. A salesman unlike any I have ever met!
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Their process was so easy. Brandon was the manager working the deal from the start. He connected me
with Dave who was amazing to work with. I only spent about 50 mins buying the vehicle which is faster than I have ever had. Just an overall great experience. My next vehicles will be with Acura of Lynnwood.
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5 stars for WC Ford ~ 10 stars for Tom Xepoleas. I purchased a 2015 Ford Focus 3 years ago at anothe
r dealership. 3 years and 3 attempts to repair the transmission, I had enough... I was not able to get any help, until I decided to stop by Walnut Creek Ford and lucky for me, I found Tom Xepoleas!! Instead of trying to offer me $5000 for my 2015 Focus and sell me a used car (this is what I got everywhere else) Tom helped me start the process to have Ford repurchase my car under their Re-acquired Vehicle Program. 14 days later, I received a call letting me know I was approved. 12 days later, I turned my Focus back over to Ford and received a check for my full purchase price, minus $290 for mileage. During those 12 days Tom Xepoleas located the perfect new Ford for me, the exact, year, make, model, color and options I asked for. Friday I was able to drive home in my new Ford Escape SEL! she is a beauty and the transmission is perfect. If you are looking to purchase a new car and would like a sales consultant who does not pressure you, but listens and helps with what you need, ask for Tom Xepoleas. Thanks Tom for all your help, for hanging in there with me for 26 days.... and thank you for treating me like family. :)
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Customer service is very professional. Staff dress very professional as well speak very kindly and wi
th respect. Place that very clean and very hospitable to customer.
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