Wow what a great buying experience at Jerry Smith Chevrolet. James Graham provided outstanding custom
er service and helped guide me through the process. He is extremely knowledgeable and eager to go above and beyond the customer expectations. Thank you so much!
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Excellent job satisfying a picky customer. Ivan and the staff did a wonderful job getting us in and
out the door with exactly the car we were looking for.
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The team that assisted me with the selection, acquisition and hand off of my 2023 GV70 were outstandi
ng! The continued follow up calls and tutorials have been so very beneficial.
Kudos to Arick, Thomas and Mark.
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I have bought several vehicles over my lifetime with a wide array of personal experiences from horrib
le to tolerable. My recent new vehicle purchase with Epic (Brien) Ford was unexpectedly aMazIng! My initial arrival, I was greeted by a professional and personable representative, Sriram (Ram). Ram and Brodie collaborated to provide an objective comparison of my criteria to several ford vehicles. Once I had selected a vehicle, Brodie began his work to provide the best financing options and kept the credit inquires to a minimal. Afterwards, the dreaded paperwork process – Paul made this portion of the process concise and pleasant.
The facilities are upscale, very clean and easy to use. Not to mention the beverage and food court has a decent selection.
Thank you to the entire team; Kelli (Front Desk), Ram (Sales), Brodie (GM), Paul (Finance), Caleb (New Car Manager), Chad (Assistant Parts Manager) and The Service Department are extraordinarily polite, honest and ensured my complete satisfaction throughout the process. I could not be more excited about my new purchase and look forward to the continued contact with the entire team at EPIC!
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I cannot speak highly enough of the experience I recently had with Ron and the service department at
Genesis of Plano.
I was navigating a busy day when Ron reached out. He truly met me where I was as a customer. Rather than adding another task to my plate, he proactively coordinated a valet pickup for the following day for a vehicle service. This level of white-glove service turned a task for me into a complete non-issue.
For those who do choose to wait on-site, the dealership itself is masterfully designed. The waiting area has a genuine spa-like quality—it is calm, sophisticated, and incredibly accommodating. It is the perfect environment to stay productive without the usual noise and chaos of a standard service center.
Genesis of Plano clearly understands the value of their clients' time. Ron is a standout professional who goes above and beyond, and the dealership's commitment to excellence is evident in every detail. Highly recommended!
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Awesome from the inquiry to the purchase. Carlos Cifuentes is a A+ sales man. He over extends confide
nce in your decision making and in OXMOOR Hyundai.
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I had a good experience working with Danual at the Sterling McCall Gensis of Southwest Houston. I ha
dn't bought a new car in over 15 years, and I'm glad I bought my Genesis from this location. I was pleased with the negotiation process and financing. Everything was very easy. I'd recommend buying your Genesis from this dealership.
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