Hello Royzette, Thank you for sharing your feedback regarding your vehicle and experience thus far. We have forwarded your complaint to the appropriate department. ^cc

Hello Carl,  We appreciate you bringing this to our attention and be assured, nothing is more important than the safety of Genesis guests. Our records show that your case has already been escalated to one of our case managers for assistance. We will request your case manager to connect with you for any additional support. Thank you. ^cc

Thank you, Laura, for taking the time to share your concerns with us. We would like the opportunity to assist and encourage you to reach out to our Customer Care team at (844)-340-9741. A corporate representative would be more than happy to discuss this matter with you. ^cc

Thank you, Kenneth, for reaching out to Genesis Motor America. We are very sadden to learn about your experience with your GV70. We would like to encourage you to reach out to our customer care team at (844)-340-9741 to file a formal complaint with a corporate representative, Thank you. ^cc

Thank you Ronica, for taking the time to share your concerns and your feedback regarding your vehicle and experience thus far. We would like the opportunity to assist and encourage you to reach out to our Customer Care team at (844)-340-9741. A corporate representative would be more than happy to discuss this matter with you.