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SureCritic / Concesionario Hyundai / Ken Garff Hyundai Surprise / Victor Vasquez
VV

Victor Vasquez

PARTS & SERVICE DIRECTOR
Ken Garff Hyundai Surprise
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(132 reviews)
69

Reseñas de Victor Vasquez

RF
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Raphael F.
Surprise, AZ
2009 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
close by
yes
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 06/25/2018 05:19 PM

Hi Raphael,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Santa Fe in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
PP
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Pablo P.
Avondale, AZ
2016 Hyundai Genesis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great customer service.
Location is clean and has very good customer service.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 04/03/2018 06:56 AM

Hi Pablo,


Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Genesis in the future 



VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
Cliente verificado
Glendale, AZ
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Best dealership I’ve ever worked with
This place is in top of their tasks. Inviting atmosphere, classy and personal service in all aspects. Quickly greated and never any pressure to try to sell or service anything that is not totally necessary. Will continue to make the drive out here for service
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 03/25/2018 09:57 AM

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future.


 

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
RF
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Randall F.
Buckeye, AZ
2012 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Excellant service
The service manager went to great lengths to provide customer satisfaction.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 03/20/2018 01:47 PM

Hi Randall,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
AL
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Annette L.
Goodyear, AZ
2018 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
New Hyundai Dealership In Surprise AZ
The best “suprise” in Surprise, AZ is accidentally discovering a new Earnhardt Hyundai dealership Service center and re-finding a trusted Service Director. Clean, up to date and excellent customer support. Thank you to a great staff.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 03/14/2018 07:22 PM

Hi Annette,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sante Fe in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
CH
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Chris H.
Waddell, AZ
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Rodeo Hyundai is the BEST!
You're very friendly and helpful with my keys being reprogrammed for my Hyundai Sonata I would def come back in to suggest friends to come there as well
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 03/10/2018 11:54 AM

Hi Chris,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
DS
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Donna S.
Goodyear, AZ
2009 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Remarkable Customer Service
Rodeo got me in the same day I called. They were friendly and it was good to see an adviser I had used at another dealership. Waiting room was clean and comfortable. Love the popcorn!
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 03/09/2018 04:41 PM

Hi Sue

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
SG
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Stan G.
Sun City West, AZ
2015 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/09/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Victor, now the new Service Mananger at Rodeo Hyundia
When Victor moved to the new Rodeo Hyundai I decided to follow him as well
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 03/09/2018 04:37 PM

Hi Stan,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Tucson in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
CT
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Chad T.
Buckeye, AZ
2015 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Service
Victor was a great service manager at Hyundai in surprise. I would highly recommend him to others.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 03/09/2018 04:29 PM

Hi Chad,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
IW
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Ira W.
Surprise, AZ
2016 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Tremendous Service Establishment
Victor is an asset to your organization. Had a great experience with this new member to the team. Keep up the good work!
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 03/06/2018 01:59 PM

Hi Ira,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
CS
gravatar
Carl S.
Litchfield Park, AZ
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great Customer Service
Had car maintenance done and it was easy to setup an appointment and the day I drove in they were ready. Explained what they were going to do and estimated cost. They came in ahead of scheduled time and cost estimate.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 03/03/2018 04:38 PM

Hi Carl,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Tucson in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
Cliente verificado
Surprise, AZ
2013 Hyundai Elantra
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/01/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service went well
Went in to set up an appointment. Ended up dropping off my car, got a ride home, took a nap, and got my car within 4-5 hours before I had to go to work
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 03/02/2018 11:46 AM


Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
Cliente verificado
Surprise, AZ
2016 Hyundai Veloster
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2018
cliente verificadoCliente Verificado
Categoría: Service
Customer Service Exceptional !
Thank you for Checking back to be sure my vehicle was looking and running great .. appreciate you (victor) having tint company come out on a Saturday to get my car done -
I will return to this Hyundaui dealer for all my Hyundaui needs in the future .
Recomendado
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
Aws A.
Surprise, AZ
2011 Hyundai Tucson
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recomendado
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
02/28/2018
Tipo de Servicio: Repair
Categoría: Service
Great place to Service your vehicle
Excellent customer service they take care of me and my vehicle very well thank you so much for your help
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 02/28/2018 01:08 PM

Thank you for taking the time to complete the survey I apologize that the check engine light came on, we do appreciate your feed back and your business we do look forward to taking care of your future needs

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
Cliente verificado
Surprise, AZ
2016 Hyundai Veloster
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2018
cliente verificadoCliente Verificado
Categoría: Service
Customer Service Exceptional !
Thank you for Checking back to be sure my vehicle was looking and running great .. appreciate you (victor) having tint company come out on a Saturday to get my car done -
I will return to this Hyundaui dealer for all my Hyundaui needs in the future .
Recomendado
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
02/27/2018
Tipo de Servicio: Maintenance
Categoría: Service
Friendly Staff - Clean Facility - I will return
The only thing I can ASK for is better communication if they run onto a issue , more Work needs to be Done , wrong part ordered .
Time can be hard to come by so communication is a must!
First time At this Location AND I will definatley return .
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 02/28/2018 11:47 AM

 
Thank you for taking the time to complete the survey I apologize that we order the wrong pasrt, we do appreciate your feed back and your business we do look forward to taking care of your future needs.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 02/28/2018 01:39 PM

Hello

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Veloster in the future.



VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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