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SureCritic / Concesionario Hyundai / Ken Garff Hyundai Surprise / Victor Vasquez
VV

Victor Vasquez

PARTS & SERVICE DIRECTOR
Ken Garff Hyundai Surprise
Calificación General
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(132 reviews)
69

Reseñas de Victor Vasquez

EH
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Eleanor H.
Peoria, AZ
2018 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Victor went above and beyond my expectations. He arranged to have some sit with me and explain operations of my car. Spoke to manager that day to relate my experience with him
Everything that I wanted check was. Very polite and accommodating. Nice waiting area.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 07/31/2018 12:54 PM

Hello Eleanor,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Elantra in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
GR
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Genivie R.
Litchfield Park, AZ
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer service
Victor helped me with everything and did an excellent job, thank you !
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 07/31/2018 12:54 PM

Hello Genivie,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Sonata in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
RE
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Ruth E.
Avondale, AZ
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service Team
Always willing to help me with all my questions.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 07/31/2018 09:55 AM

Hello Ruth,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Sonata in the future.

Thank you,


VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
DM
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Dolores M.
Youngtown, AZ
2017 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Hyundai Rodeo
Rodeo Hyundai is my new dealership and I have always been waited on promptly. I have always been happy over anything they needed to do for my car. The dealership is new and very nice and a pleasant place to wait. I can never say enough nice things about your Service Manager, Victor Vasquez. I have know him now for a lot of years and Victor is always friendly, prompt and gets the job done!
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 07/31/2018 09:54 AM

Hello Dolores,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Elantra in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
GJ
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Gwen J.
Phoenix, AZ
2007 Hyundai Tiburon
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/28/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil Change on my 2007 Tiburon GT
I have known Victor for many years and he has taken great care of me and my car and I appreciate that very much.
It was a last minute call to the dealership to have an oil change done last Saturday, Victor told me to bring my car in and he will take care of it,
after arriving to the service department, the job was done within 45 minutes to 1 hour !
Great service !
Thank you Victor !
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 07/28/2018 04:04 PM

Hello Gwen,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Tiburon in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
PT
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Pamela T.
Goodyear, AZ
2016 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/28/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
The Staff & the location,
Victor is very professional and knowledgeable about many aspects of his job. He's a great asset to your company. He is deligent in helping maintain the safety of the vehicles. Thank you for a job well done! Keep up the good work!
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 07/28/2018 04:03 PM

Hello Pam,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Tucson in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
RL
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Rebecca L.
Goodyear, AZ
2016 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/25/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Customer service
Victor has always treated me with best customer service. He’s a great asset to your organization. Keep up the great work!
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 07/26/2018 06:59 AM

Hello Rebecca,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Santa Fe in the future.

Thank you,


VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
RM
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Richard M.
Sun City, AZ
2013 Hyundai Genesis Co
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/24/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
2013 Genesis Coupe
Car drives like new after extensive mechanical repairs
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 07/24/2018 10:29 AM

Hello Rick,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Genesis in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
TS
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Thomas S.
Sun City, AZ
2006 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/22/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Service and Great Staff
Great Service. Greeted right away by Victor the Service Manager. I was able get in and out in a timely manner without an appointment scheduled. Great and Friendly Staff. Very Nice and Clean Dealership. Definitely will be returning for more Service. Thanks Victor and Rodeo Hyundai
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 07/23/2018 07:13 AM

Hello Thomas,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Sonata in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
MC
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Maria C.
Goodyear, AZ
2007 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/22/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Amazing service
Victor Vasquez and his team from service are absolutely amazing.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 07/23/2018 07:11 AM

Hello Stephanie,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Santa Fe in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
CC
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Christina C.
Goodyear, AZ
2011 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil Change 06-30-18
Service has always been satisfactory for me. My service agent always has my best interest. thank you!
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 07/16/2018 12:43 PM

Hi Christina,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Sonata in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
RC
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Richard C.
Sun City, AZ
2009 Hyundai Azera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/11/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
your service
Your service MGR. Victor,easy to make apt all ready on time..
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 07/11/2018 01:08 PM

Hi Richard,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Azera in the future.

Thank you,


VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
SU
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Seth U.
Goodyear, AZ
2017 Hyundai Sonata Hyb
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/07/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Always great service
Brought my car in for my 15,000 service. Was stunned by the cost of the service, I feel it was definitely on the high side. The service itself was done well and other than cost I am happy.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 07/07/2018 07:04 PM

Hi Seth,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Sonata in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
LS
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Lakaysha S.
Buckeye, AZ
2013 Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Oil Change at Rodeo Hyundai
Received excellent service would go back any time!
Recomendado
KAELYNN K. de Ken Garff Hyundai Surprise respondió el 07/06/2018 10:07 AM

Hello Lakaysha,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Sonata in the future.

Thank you,

Victor Vasquez
Service Director
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
AG
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Arthur G.
Buckeye, AZ
2017 Hyundai Santa Fe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/04/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Great staff
Recomendado
KAELYNN K. de Ken Garff Hyundai Surprise respondió el 07/05/2018 08:00 AM

Hello Arthur,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Santa Fe in the future.

Thank you,

Victor Vasquez
Service Director
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
DM
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Daniel M.
Glendale, AZ
2013 Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/02/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Victor
Always takes care of us and so does his team when he’s not around.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 07/02/2018 06:14 PM

Hi Daniel,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
SG
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Stan G.
Sun City West, AZ
2015 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/29/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Victor the service manger
Thr service on my a/c unit was done quickly and professionally. They ave me a loaner car while my car was being
serviced which helped me get to and from work.

Stan Goldman
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 06/29/2018 05:20 PM

Hi Stan,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Tucson in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
RP
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Richard P.
Sun City West, AZ
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/29/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Better than expected
Did good
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 06/29/2018 10:14 AM

Hi Richard,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Tucson in the future.


VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
JW
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Justin W.
Surprise, AZ
2014 Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Best ever service we love victor
Never really wanted a Hyundai but we ended up with one. Now we are loyal owners after Victor helped us through a stressful engine blow out. We will never own anything else and will buy our next vehicle from surprise Hyundai based on our experience with Victor and crew.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 06/29/2018 08:30 AM

Hi Justin,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Santa Fe in the future.



VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
JH
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Joyce H.
Waddell, AZ
2017 Hyundai Tucson
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/25/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Recall Service
Prompt, friendly service.
Recomendado
Victor V., PARTS & SERVICE DIRECTOR de Ken Garff Hyundai Surprise respondió el 06/25/2018 05:19 PM

Hi Joyce,

Thank you for taking the time to complete this survey. Our staff here at Rodeo Hyundai appreciates your business and we look forward to servicing your Tucson in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
Empleados con los que trabajó
VV
Victor Vasquez
PARTS & SERVICE DIRECTOR
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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