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SureCritic / Concesionario Ford / Mike White Ford of Coeur d'Alene / Tyler Jorgensen
TJ

Tyler Jorgensen

Mike White Ford of Coeur d'Alene
Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1062 reviews)
76

Reseñas de Tyler Jorgensen

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CURTIS S.
Rathdrum, ID
Ford Super Duty F-250 SRW
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/24/2021
cliente verificadoCliente Verificado
Categoría: Service
Good service
My experience was good.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 05/24/2021 01:27 PM

Curtis, thank you for the good review! We're so glad that you had a successful service experience with us! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
TJ
Tyler Jorgensen
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JOHN K.
Coeur D Alene, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/23/2021
cliente verificadoCliente Verificado
Categoría: Service
Fast and efficient
Brought in my F-150 for routine maintenance. Waited for it. Lobby comfortable. Coffee available. Finished in under 1 hour and it was part of my maintenance package.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 05/24/2021 01:26 PM

John, thank you for the 5 star review! We're so glad that your routine maintenance went so well and that you had a pleasant wait for the return of your truck! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
TJ
Tyler Jorgensen
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JANICE A.
Post Falls, ID
Ford Freestyle
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/21/2021
cliente verificadoCliente Verificado
Categoría: Service
Great customer service
Thank you
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 05/24/2021 01:25 PM

Janice, thank you for the great review! We're so glad that you enjoyed our customer service! It's our most important goal! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
TJ
Tyler Jorgensen
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MARCUS A.
Coeur D Alene, ID
Ford F-150
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
05/20/2021
cliente verificadoCliente Verificado
Categoría: Service
Tyler in Service Needs to Buy Hearing Aids!!
Repeat customer. Have spent close to $200k in vehicles at Mike White the past 2 years. Ford owner for 35 years.

Brought my 2019 Raptor in for a service and an oil leak coming from the drivers side of the engine. The oil had migrated down to the A-Arm to the running boards and sprayed all over the wheel wells and body. It was also leaking onto the surface of my garage. Before even attempting to listen to my explanation he promptly explained it was probably just “tire shine”. I NEVER use tire shine on my tires. To prove my point, I showed him that the passenger side didn’t display the obvious oil spray. Again, he stated it was just tire shine. Again, I explained I never use it. Called me back an hour later and said the truck was ready (including a full service). I asked about the oil leak and was AGAIN told it was just tire shine. At this point, why bother even explaining how ridiculous he sounded? Told me he could “throw it on the rack and I could look at it”. If I knew how to fix it, I sure as hell wouldn’t have brought it in to be fixed. After being told for the 4th time it was tire shine, I decided to leave and never return to Mike White. Tyler needs to take a class on customer service 101 and how to listen. I don’t have the time to waste coming back again and again. I’ll head to the Valley and give my money to another state before I’ll put up with this BS again.
No Recomendado
Empleados con los que trabajó
TJ
Tyler Jorgensen
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DEVON B.
Spokane, WA
Ford Super Duty F-350 SRW
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/20/2021
cliente verificadoCliente Verificado
Categoría: Service
Best service around!
Always the best of the best here!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 05/20/2021 01:49 PM

Devon, thank you for the 5 star review! We're so glad that you had a good service experience and it wasn't your first good experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
TJ
Tyler Jorgensen
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REX C.
Dalton Gardens, ID
Ford Explorer
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/11/2021
cliente verificadoCliente Verificado
Categoría: Service
LOF
As always, a great service experience with a smile.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 05/11/2021 02:34 PM

Rex, thank you for the 5 star review! We're so glad that you had such a great experience, yet again! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
TJ
Tyler Jorgensen
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MICHAEL W.
Coeur D Alene, ID
Ford Escape
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/07/2021
cliente verificadoCliente Verificado
Categoría: Service
car service
all was taken care of as promised
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 05/07/2021 03:10 PM

Michael, thank you for the 5 star review! We're so glad that your service experience lived up to our promises! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
TJ
Tyler Jorgensen
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Cliente verificado
Hayden, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/05/2021
cliente verificadoCliente Verificado
Categoría: Service
Routine Maintanence
I drive a lot for work from early spring through late fall and usually see the folks at Mike White about once a month for service. They usually can get me in when I need to be to stay on top of the maintenance for my 2019 F150. They do a great job and keep me on the road. The team at the service drive are always nice and the waiting area is clean and comfortable. Only suggestion would be to put some tables / benches outside during the summer to give outside seating while we wait.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 05/05/2021 02:24 PM

Anonymous, we're so glad that you keep coming back to see us! We're glad that you have such great experiences! You know, that's a great suggestion about an outside waiting area! I'll pass that along and see if it's an option! Thank you for continuing to choose Mike White Ford! We look forward to serving you again in the future.

Empleados con los que trabajó
TJ
Tyler Jorgensen
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TERRY W.
Post Falls, ID
Ford Fiesta
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/04/2021
cliente verificadoCliente Verificado
Categoría: Service
Fiesta Service
The individuals in the service area were helpful, gave me an estimated time line and reviewed my service check point with me. Job well done.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 05/04/2021 03:14 PM

Terry, thank you for the kind review! We're so glad that you had a good experience with our service team and your Fiesta was back on the road quickly and safely! We're so grateful that you chose Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Empleados con los que trabajó
TJ
Tyler Jorgensen
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GLEN H.
Coeur D Alene, ID
Ford F250
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/26/2021
cliente verificadoCliente Verificado
Categoría: Service
Oil change and vehicle inspection
Quick service and friendly staff.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 04/26/2021 11:58 AM

Glen, thank you for choosing us for your oil change! We're glad that you had fast service and enjoyed meeting our team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
TJ
Tyler Jorgensen
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SANDRA L.
Post Falls, ID
Ford Escape
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/22/2021
cliente verificadoCliente Verificado
Categoría: Service
Easy to work with.
Efficient and pleasant personnel as well as beautiful surroundings.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 04/26/2021 11:36 AM

Sandra, thank you for the kind review! We're so glad that you had such a great experience with our team and enjoyed our showroom! We take a lot of pride in both! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
TJ
Tyler Jorgensen
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RICHARD Y.
Coeur D Alene, ID
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/21/2021
cliente verificadoCliente Verificado
Categoría: Service
Great Serivce!
The Mike White Ford Service Team is the best!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 04/22/2021 02:52 PM

Richard, thank you for the great review! We're very proud of our service team and so glad that you had such a great experience with them! It was a pleasure serving you and your vehicle! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
TJ
Tyler Jorgensen
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MICHAEL F.
Spokane, WA
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/21/2021
cliente verificadoCliente Verificado
Categoría: Service
On schedule and you charged only for what you agreed to!
Very good service!
Only thing that wasn’t under warranty or contract was an air filter... they asked for permission to replace it and I for me what the cost would be before they did it!
This is the second time they have treated me good, keeping me informed of my options and verifying that I could afford the p&l.
Very happy with Mike White’s employees!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 04/21/2021 04:25 PM

Michael, thank you for the excellent review! We're so glad that your second positive experience and we hope that more will come in the future as needed! We'll be sure to pass along your kind words! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
TJ
Tyler Jorgensen
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BARBARA L.
Coeur D Alene, ID
Ford Ranger
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/16/2021
cliente verificadoCliente Verificado
Categoría: Service
Courteous, fast, and Great service
I was met as soon as I pull into the garage. Everything went smoothly to get service started and questions were answered . I waited not more than an hour as expected.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 04/20/2021 08:51 AM

Barbara, thank you for the 5 star review! Courteous and fast are two of our biggest goals! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
TJ
Tyler Jorgensen
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ZACHARY D.
Hayden, ID
Ford Explorer
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/16/2021
cliente verificadoCliente Verificado
Categoría: Service
Above and beyond
Connor and service team went above and beyond after I had forgotten to show to an oil change they quickly rescheduled me and got me in and taken care of. They made it convenient around my work schedule as well. Great service
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 04/16/2021 02:47 PM

Zachary, thank you for the 5 star review! We're so glad that you had such a fantastic experience with our team! We'll be sure to pass along your kind words! We're all human and forget our appointments sometimes! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
TJ
Tyler Jorgensen
Cliente verificado
Post Falls, ID
Ford Expedition EL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/15/2021
cliente verificadoCliente Verificado
Categoría: Service
Satisfied customer
My experience with Mike White Ford is always a pleasant one. The staff is super nice and my vehicle is always done in a timely manner.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 04/16/2021 02:46 PM

Anonymous, thank you for the 5 star review! We're so glad that you have had consistently pleasant experiences! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
TJ
Tyler Jorgensen
Cliente verificado
Greenacres, WA
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/15/2021
cliente verificadoCliente Verificado
Categoría: Service
Service oriented
Purchased our vehicle at this location and this was the first service. They accommodated our request for time and did an excellent job. Customer service was great! Thank you
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 04/16/2021 02:46 PM

Anonymous, we're so glad that you came back for your first service! We're equally delighted that you had a good experience as well! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
TJ
Tyler Jorgensen
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TYSON K.
Princeton, ID
Ford F450
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/14/2021
cliente verificadoCliente Verificado
Categoría: Service
All around greatness!!
This place is amazing!
Very friendly and helpfull.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 04/16/2021 02:44 PM

Tyson, thank you for the phenomenal review! We're so glad that you had such a fantastic experience with our team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
TJ
Tyler Jorgensen
GA
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GEORGE A.
Rathdrum, ID
Ford Escape
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/14/2021
cliente verificadoCliente Verificado
Categoría: Service
great service again
As always excellent customer service, always friendly. Appreciated the waiting room layout for social distancing for those of us who take the covid19 very serious.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 04/16/2021 02:40 PM

George, thank you for the great review! We're so glad that you enjoyed both our team and our new layout! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
TJ
Tyler Jorgensen
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PATRICK L.
Coeur D'Alene, ID
Ford Explorer
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/14/2021
cliente verificadoCliente Verificado
Categoría: Service
Maintenance Explorer
Service was excellent, efficient, thorough. Staff were VERY helpful, courteous and efficient.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 04/16/2021 02:37 PM

Patrick, thank you for the 5 star review! Your words warm our hearts! We're very proud of our team and so glad that you had such a great experience with them! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
TJ
Tyler Jorgensen
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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