TJ

Tyler Jorgensen

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1062 reviews)
76

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RANDY G.
Worley, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/15/2020
cliente verificadoCliente Verificado
Categoría: Service
The timely job well done
The service department not only changed the oil the did a transmission service in just a couple of hours. (They had several vehicles at the same time).
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/19/2020 03:17 PM

Randy, thank you for the kind review. We're so glad that we were able to accommodate the transmission service in addition to the oil change! We always strive to do our best to ensure the best possible experience for our customers! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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GLORIA H.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/14/2020
cliente verificadoCliente Verificado
Categoría: Service
Oil change at mike White Ford
Employees are always clean, respectable and professional. Great service and fast.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/19/2020 03:16 PM

Gloria, thank you for the 5 star review! We're so glad that you enjoy our team and find them to be respectable and professional! Those are two important goals for us! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

Cliente verificado
Coeur D'Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/14/2020
cliente verificadoCliente Verificado
Categoría: Service
Always a good experience
The service is quick and easy. The staff are always friendly and knowledgeable and every time it is a hassle-free experience.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/14/2020 02:45 PM

Anonymous, thank you for the 5 star review! We're so glad that your service experience was quick and easy! We'll be sure to pass along your kind words to our service staff! It was a pleasure to serve you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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PETER M.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2020
cliente verificadoCliente Verificado
Categoría: Service
Felt COVID safe, courteous staff
Had an oil change and tires replaced. Knowledgeable and courteous staff. Comfortable, large, and clean waiting area. Felt safe in relation to COVID-19. All staff wearing masks.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/12/2020 01:48 PM

Peter, thank you for the great review! We're so glad that your oil change and tire appointment went so well and that you felt safe and comfortable! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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KIM H.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2020
cliente verificadoCliente Verificado
Categoría: Service
Ford Escape
Thank you!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/11/2020 08:56 AM

Kim, thank you for the 5 star review! We're so glad that you and your Escape had such a great experience! Thank you for choosing Mike White Ford! It was a pleasure to serve you! We look forward to serving you again in the future!

Empleados con los que trabajó

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RAY K.
Rathdrum, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/07/2020
cliente verificadoCliente Verificado
Categoría: Service
Great service!!
Always treated awesome at your store. The service department takes great care of my vehicles.
Thanks!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/10/2020 02:43 PM

Ray, thank you for the great review! We're so glad that you have been treated well in the past and that is continuing to the present! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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JAMIE J.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/05/2020
cliente verificadoCliente Verificado
Categoría: Service
Oil change and tire rotate
Everything went great like normal. Tyler met me when I walked in and took great care of me again.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/10/2020 10:27 AM

Jamie, thank you for the 5 star review! We'll be sure to pass your kind words along to Tyler! We're so glad that your oil change and tire rotation were a success! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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MARK N.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/03/2020
cliente verificadoCliente Verificado
Categoría: Service
Always professional service and follow up.
Service is always reliable and stress free. Got me in and out in the predicted time and a car wash ticket as well. Thank you.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/10/2020 10:27 AM

Mark, thank you for the great review! Service appointments shouldn't ever be stressful! We're so glad that your appointment was success, timely and that you enjoyed your car wash ticket! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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BRENT W.
Spokane, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/03/2020
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
On time and exactly as promised.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/10/2020 10:26 AM

Brent, thank you for the excellent review! We're so glad that we were able to give you a timely and successful appointment! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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HELEN W.
Spirit Lake, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/01/2020
cliente verificadoCliente Verificado
Categoría: Service
Service review
As usual, my service appointment was fast and efficient. Everyone in service department is friendly, knowledgeable and efficient.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/10/2020 10:25 AM

Helen, thank you for your kind words. We're so glad that you had yet another fantastic experience! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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JAMES B.
Medical Lake, WA
Ford F250
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/01/2020
cliente verificadoCliente Verificado
Categoría: Service
Outstanding, friendly service!
Tyler in the service department was great to work with, and the service team went above and beyond my expectations. A truly outstanding experience!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/10/2020 10:25 AM

James, thank you for the fantastic review! We'll be sure to pass along your kind words to Tyler and the rest of the our service team! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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EDWARD E.
Boise, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2020
cliente verificadoCliente Verificado
Categoría: Service
truck service
1st experience, very pleased with all aspects of service
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/10/2020 10:20 AM

Edward, thank you for the excellent review! We're so happy that your first experience went so well! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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MARGERY R.
Spokane, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2020
cliente verificadoCliente Verificado
Categoría: Service
Courteous employees
I always am treated well here. I enjoy the time spent with you. You always check more than what I ask.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/10/2020 10:17 AM

Margery, thank you for the kind review! Courtesy is absolutely critical to our team and we're so glad that you enjoyed spending time with us! Your safety and the safety of your vehicle are our #1 priority! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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JEANINE S.
Athol, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/30/2020
cliente verificadoCliente Verificado
Categoría: Service
Service Dept-Oil change
Helpful, pleasant staff in the Service Dept. My appointment for and oil change went very smoothly and quickly. My car was left clean and ready to go
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/10/2020 10:14 AM

Jeanine, thank you for the fantastic review! We're so glad that you had a good experience with our Service Staff - we're very proud of them. We're also glad your experience was so smooth and fast! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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NANCY L.
Coeur D'Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/29/2020
cliente verificadoCliente Verificado
Categoría: Service
Friendly and personable
Service rep kept me updated during service appointment and gave me option to fix additional part that needed replaced, nice to get done in one appt.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/10/2020 10:13 AM

Nancy, thank you for the excellent review! We're so glad that we were able to make sure that your vehicle is running safely and combine two trips to the shop into one! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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KAREN M.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/28/2020
cliente verificadoCliente Verificado
Categoría: Service
Excellent service.
10,000 mile check and oil change on my 2018 Edge. The checkin was fast and efficient. Waited in the lounge and the coffee was great and the lounge was clean and comfortable. Check out was also efficient. All was explained to me and the staff was very friendly and thorough.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 07/29/2020 02:08 PM

Karen, thank you for the excellent review! Your description of your service appointment sounds exactly like our goal is for the perfect appointment - fast, efficient, comfortable and friendly! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

Cliente verificado
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2020
cliente verificadoCliente Verificado
Categoría: Service
Friendly, clear and fast
Everyone was very friendly and clear in their communication. And all the staff were wearing masks. Thank you so much for doing that to keep your community safe!!! It is appreciated!!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 07/27/2020 03:31 PM

Anonymous, thank you for the 5 star review. We're so glad that you enjoyed you interactions with our staff. We are proud to wear our masks in support of our community! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

Cliente verificado
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/24/2020
cliente verificadoCliente Verificado
Categoría: Service
Great service
friendly as alway. Great experience
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 07/27/2020 03:24 PM

Anonymous, thank you for the 5 star review! We're so glad that your service experience went so well and you enjoyed meeting with our service advisors! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

Cliente verificado
Newman Lake, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2020
cliente verificadoCliente Verificado
Categoría: Service
The people
The people
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 07/23/2020 03:18 PM

Anonymous, thank you for the 5 star review. We're very proud of our people and so glad that you enjoyed your time with them. It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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KATHY C.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/23/2020
cliente verificadoCliente Verificado
Categoría: Service
Customer service
Very friendly staff
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 07/23/2020 03:17 PM

Kathy, thank you for the fantastic review! We pride ourselves on our team and their relationships with our customers and we're so glad that you've had good experiences with them! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.