TJ

Tyler Jorgensen

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1062 reviews)
76

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Cliente verificado
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/02/2020
cliente verificadoCliente Verificado
Categoría: Service
Routine Maintance
During certain times of the year I am in for routine maintenance / oil change about once a month. Tyler and the crew at Mike White Ford service always accommodate my schedule and get me in to make sure my 2019 F150 stays in peak operation. Friendly staff and prompt service keeps me coming back time after time. 48,000 miles on my 2019 F150 and going strong.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/03/2020 03:02 PM

Anonymous, we are grateful to see you on such a regular basis! We'll be sure to pass along your kind words to Tyler and the whole crew. 48,000 miles on a 2019 F150 is impressive and we'll be happy to see it at 480,000 miles as well! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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Cliente verificado
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2020
cliente verificadoCliente Verificado
Categoría: Service
nicest guys.
Very nice, very polite as always.
Monotonously consistant. Which is my highest level of praise.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/31/2020 03:36 PM

Anonymous, thank you for the excellent review. We haven't ever heard the phrase "monotonously consistent" used as a compliment before but we understand and appreciate the sentiment! We're glad to be a reliably pleasant place with successful service experiences being the norm, rather than the exception! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future! 

Empleados con los que trabajó

CM
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CAREY M.
Priest River, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2020
cliente verificadoCliente Verificado
Categoría: Service
Great Service!
We always bring our vehicles to Mike White Ford and they are always quick, knowledgeable, and helpful. Thank you!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/31/2020 03:24 PM

Carey, thank you for the kind review! We're very honored that you've made us your service go-to center! We'll be sure to pass along your kind words to our service team! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future! 

Empleados con los que trabajó

KC
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KIMBERLY C.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/27/2020
cliente verificadoCliente Verificado
Categoría: Service
Excellent service
The service is excellent as usual. Always feel taken care of. Staff is very friendly and helpful
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/31/2020 03:13 PM

Kimberly, thank you for the excellent review! We're so glad that this was another excellent entry is your service experience catalog! We'll be sure to pass along your kind words to our team. It was a pleasure to serve you, as always! Thank you for choosing Mike White Ford! We look forward to serving you again in the future! 

Empleados con los que trabajó

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WARREN E.
Hayden, ID
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
08/27/2020
cliente verificadoCliente Verificado
Categoría: Service
There are issues almost every time we do business with Mike White Ford
I have only bought one truck from Mike White Ford because almost every time we bring it in for service the service team drops the ball on something or is trying to sell parts and service that is not needed. I understand this is how the car world works these days but not a model my companies do business with. In a recent attempt to order three new F350 trucks I had no luck getting the sales guy to return contact until I asked a friend who buys cars/trucks there who to talk to about buying these new trucks.
No Recomendado
Empleados con los que trabajó

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Cliente verificado
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/26/2020
cliente verificadoCliente Verificado
Categoría: Service
truck service
quick and easy
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/26/2020 03:05 PM

Anonymous, thank you for the 5 star review! We're so glad that your truck service was quick and easy! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

DL
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DONALD L.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2020
cliente verificadoCliente Verificado
Categoría: Service
Maintenance Service on Ford F150
I had a little surprise when I was told my battery died when they put it on the rack. Strange since I've had no problem with it BUT I trust Mike White Ford explicitly. A year of so ago I was told I needed brakes by a local shop that changed my oil. Took it to Mike White and they looked at it and told me that I didn't and didn't charge me. I will always have my truck service at Mike White because I believe them to be people of integrity. Thank you so much for the service check up and the super nice guys at the service desk.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/26/2020 03:04 PM

Donald, thank you for the 5 star review. We're sorry to hear about your battery, but can assure you that your safety is our number one priority and we're certainly glad that the battery went here rather than when you're were out and about! We'll be sure to pass along your kind words to our service team! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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ALAN D.
Hayden Lake, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2020
cliente verificadoCliente Verificado
Categoría: Service
Prompt service
A total and complete class servive crew, from customer service to checking in to pick up of my vehicle. I will reccomend Mike White Ford.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/26/2020 03:02 PM

Alan, thank you for the great review! We're so glad that your service experience went so smoothly, from start to finish! That's exactly what we strive for! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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LEE P.
Newman Lake, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2020
cliente verificadoCliente Verificado
Categoría: Service
Nice people, nice experience.
Friendly service personal and a nice waiting area. Just an oil change but it should be simple, and was.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/21/2020 02:11 PM

Lee, thank you for the 5 star review! Friendly and nice are two of our biggest goals! We're glad that your oil change experience was so smooth and simple! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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FREDERICK A.
Cataldo, ID
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2020
cliente verificadoCliente Verificado
Categoría: Service
Super Service
My routine service for my F350 was handled very efficiently. The service rep gave me an accurate completion time which I appreciated.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/21/2020 02:11 PM

Frederick, thank you for the super review! We're so glad that you and your F350 were treated so well and given efficient and accurate information! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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THOMAS G.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2020
cliente verificadoCliente Verificado
Categoría: Service
No title
Don’t want to.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/21/2020 02:09 PM

Thomas, thank you for the 5 star review! We're grateful for the kind rating and thank you for taking the time to do so! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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RANDY L.
Plummer, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/19/2020
cliente verificadoCliente Verificado
Categoría: Service
Fantastic service
Streamline, thorough along with courtesy
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/20/2020 02:16 PM

Randy, thank you for the fantastic review! Streamlined with courtesy sounds like an excellent tag line! We love it! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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WAYNE S.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/19/2020
cliente verificadoCliente Verificado
Categoría: Service
Service Experience at Mike White Ford
Very good service
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/20/2020 02:15 PM

Wayne, thank you for the good review! We're so glad that your service experience went so well! It was a pleasure to serve you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future.

Empleados con los que trabajó

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JOHN S.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/19/2020
cliente verificadoCliente Verificado
Categoría: Service
Service review
Excellent service.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/19/2020 03:25 PM

John, thank you for the excellent review! We're so glad that you had such a good experience with our service department. It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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ROBERT A.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/19/2020
cliente verificadoCliente Verificado
Categoría: Service
Fast and courteous
The service team was organized. I was in and out with check in and check out. Explain all services. I got a call about an add-on filter it was done easily before I arrived to pick up my car. They did a great job of wearing masks as appropriate for our current pandemic.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/19/2020 03:24 PM

Robert, thank you for the fantastic review. We're so glad that we were able to give you such a smooth service appointment, from drop off to pick up. We're glad to wear masks to help protect our community and each other. It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

TK
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TERRANCE K.
Hauser, ID
Ford F350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2020
cliente verificadoCliente Verificado
Categoría: Service
Awesome service department got me in for service on short notice
They do the best to keep the service records current on my 2019 F350
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/19/2020 03:24 PM

Terrance, thank you for the awesome review! Although it's easier to guarantee an appointment with longer notice, we'll always try to do our best with short notice as well! We're so glad that we were able to work in your F350 and make sure that all was well and roadworthy! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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HANK N.
Rathdrum, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2020
cliente verificadoCliente Verificado
Categoría: Service
Service
Friendly, efficient and quick service.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/19/2020 03:21 PM

Hank, thank you for the excellent review! Fast and friendly are two of our biggest goals for our service department and we're so glad that we lived up to those goals for you! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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APRIL H.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2020
cliente verificadoCliente Verificado
Categoría: Service
Great people to work with
Always have great customer service here
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/19/2020 03:20 PM

April, thank you for the great review! We're very proud of our team and so glad that you enjoyed your interaction with them! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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WILLIAM D.
Hayden, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2020
cliente verificadoCliente Verificado
Categoría: Service
awesom oil change
if I cant get 10 bucks in this meeting I might as well leave a good review and help somebody else get 10 bucks
Recomendado
Empleados con los que trabajó

WT
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WESLEY T.
Spokane, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2020
cliente verificadoCliente Verificado
Categoría: Service
Oil change/service
Prompt scheduling, friendly service, value added service rotating tires.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 08/19/2020 03:19 PM

Wesley, thank you for the good review! Prompt and friendly service with value is our ultimate goal for every customer interaction! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.