TJ

Tyler Jorgensen

Calificación General
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1062 reviews)
76

MM
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MIKE M.
Spirit Lake, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/29/2020
cliente verificadoCliente Verificado
Categoría: Service
Tyler Service Mger / Oil Chg on F250
As always Tyler took care of my truck, very professional, answered all questions, have been dealing with him for the past 3 yrs... Management.... you have a special employee..., take care of him! He's doing your business a great service.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/01/2020 02:56 PM

Mike, thank you so much for your incredible review! We're very proud of Tyler and so glad that you've had continued excellent service with him! We will also be sure to pass along your kind words to Tyler directly! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

Cliente verificado
Sandpoint, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/28/2020
cliente verificadoCliente Verificado
Categoría: Service
Quick friendly service
Did all 3 service requests in the time committed to.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/01/2020 02:54 PM

Anonymous, thank you for the 5 star review! Fast and friendly are two of our most important goals for every experience! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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JOHN S.
Snohomish, WA
Ford F250
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/27/2020
cliente verificadoCliente Verificado
Categoría: Service
Professional customer service
We dropped by Mike White dealership on our way through Coeur D'Alene to see if we could get our free oil change that we got when we purchased our F-250 last year. The service manager worked us in and even rotated our tires. This is one of the nicest dealerships I've ever done business with. World class service department!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 10/01/2020 02:53 PM

John, thank you for the excellent review! We're so glad that you stopped back in and that we were able to take care of your oil change and tire rotation! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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EDGAR M.
Saint Maries, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/22/2020
cliente verificadoCliente Verificado
Categoría: Service
Ford
Grest
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/22/2020 02:07 PM

Edgar, thank you for the 5 star review! We're so glad that you had a great experience! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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SHERRI R.
Post Falls, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/21/2020
cliente verificadoCliente Verificado
Categoría: Service
Customer service and knowledge
Everyone who spoke to me was kind and helpful. Upon completion, my report was explained perfectly.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/22/2020 02:06 PM

Sherri, thank you for the kind review! We're so glad that you had such a nice experience and your service was completed successfully! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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DEBORAH P.
Medical Lake, WA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/21/2020
cliente verificadoCliente Verificado
Categoría: Service
A little disappointed
Customer service was not as good as it had been on my last visits.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/22/2020 02:05 PM

Deborah, we are so sorry to hear that your last visit wasn't up to par. We would like to know what happened and where we fell short of past experiences. If you have a moment, please reply to this email or if you can call us at (208) 664-9211 and ask for Ed or Kevyn (Our Service Management Team), we want to make sure your next visit is back up to where it should be! Thank you so much, Haley Baggins, Director of Culture, Training and Development.

Empleados con los que trabajó

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Cliente verificado
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/20/2020
cliente verificadoCliente Verificado
Categoría: Service
We had a great experience with the people in the service department.
Great Service!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/22/2020 02:01 PM

Anonymous, thank you for the great review! We're so glad that you had such a pleasant experience with our service department! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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JUDITH F.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/17/2020
cliente verificadoCliente Verificado
Categoría: Service
Service Department
The service department is always clean. The service advisor was polite, understanding and explained what items needed to be done. The mechanics always leave my vehicle clean and the seat is in the place I left it. I appreciate the little things.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/22/2020 01:40 PM

Judith, thank you for the fantastic review! We're so glad that you enjoyed your service appointment! To us, the little things are really the big things! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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ERIC F.
Coeur D Alene, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/17/2020
cliente verificadoCliente Verificado
Categoría: Service
excellent service as always
took my car in for its 60,000 mile service. Was in and out while I waited and Tyler is always was a fantastic service advisor. Highly recommend their service department
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/22/2020 01:40 PM

Eric, congratulations on 60,000 miles! We will be sure to pass along your kind words to Tyler! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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RICH F.
Oldtown, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/16/2020
cliente verificadoCliente Verificado
Categoría: Service
Accommodating
I had no appointment but was worked in. Thank you!!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/16/2020 02:58 PM

Rich, thank you for the excellent review! We can't always promise to be able to get customers in without an appointment, but we're always glad when we can! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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Cliente verificado
Dalton Gardens, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/15/2020
cliente verificadoCliente Verificado
Categoría: Service
Thank you
Thank you for your quick service. Everyone from dropping off the van to picking up the van was super helpful. I appreciate the professional and courteous customer service.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/16/2020 02:39 PM

Anonymous, thank you for the 5 star review! We're so glad that you had such a great experience from start to finish! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

Cliente verificado
Dalton Gardens, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/14/2020
cliente verificadoCliente Verificado
Categoría: Service
scheduled service
Well worth the time and money.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/16/2020 02:18 PM

Anonymous, thank you for the kind review! We're so glad that you feel that your service was well worth the time and money! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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TERRENCE H.
Otis Orchards, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/14/2020
cliente verificadoCliente Verificado
Categoría: Service
Oil change
Fast and.professional.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/16/2020 02:17 PM

Terrence, thank you for the 5 star review! We're so glad that your oil change went quickly and smoothly! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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LOUIE G.
Rathdrum, ID
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/12/2020
cliente verificadoCliente Verificado
Categoría: Service
.
.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/14/2020 02:35 PM

Louie, thank you for the 4 star review! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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SHERI M.
Saint Maries, ID
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/10/2020
cliente verificadoCliente Verificado
Categoría: Service
Very friendly
Was greeted right away and went to wait. Nice place with friendly service. Was very busy, but they were done in a timely manner.
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/10/2020 03:18 PM

Sheri, thank you for the great review! We're so glad that you were greeted and taken care of in a timely manner! It was our pleasure to serve you! Thank you for choosing Mike White Ford. We look forward to serving you again in the future!

Empleados con los que trabajó

Cliente verificado
Liberty Lake, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/08/2020
cliente verificadoCliente Verificado
Categoría: Service
Excellent Service
Great job and communication!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/08/2020 03:14 PM

Anonymous, thank you for the excellent review! We're so glad that your vehicle was well serviced and the communication between our service team and yourself was at an excellent level as well! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó

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KARLA J.
Dalton Gardens, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/05/2020
cliente verificadoCliente Verificado
Categoría: Service
Great
perfect
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/08/2020 02:55 PM

Karla, thank you for the perfect review! We love to hear when our customers have a great experience and we love to provide them! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future! 

Empleados con los que trabajó

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STEPHEN S.
Athol, ID
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/05/2020
cliente verificadoCliente Verificado
Categoría: Service
friendly, knowledgable
good timely service
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/08/2020 02:47 PM

Stephen, thank you for the good review! We're so glad that enjoyed our friendly and knowledgeable staff and received good, timely service! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future! 

Empleados con los que trabajó

Cliente verificado
Rathdrum, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/04/2020
cliente verificadoCliente Verificado
Categoría: Service
AWESOME
THANK YOU FOR ALL YOU DO!
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/08/2020 02:39 PM

Anonymous, thank you for the awesome review! It is our pleasure to serve our incredible customers and we're grateful to have the opportunity to do so! Thank you for choosing Mike White Ford! We look forward to serving you again in the future! 

Empleados con los que trabajó

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JONATHAN O.
Hayden Lake, ID
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/03/2020
cliente verificadoCliente Verificado
Categoría: Service
Prompt professional service
Tyler checked me in and was very courteous

Jacob said hello and remembered me from the past which makes a customer feel welcomed and important
Recomendado
Haley B. de Mike White Ford of Coeur d'Alene respondió el 09/03/2020 03:08 PM

Jonathan, thank you for the excellent review! We're so glad that you had such a great experience with Tyler and Jacob. We're glad you felt welcomed and important because you are important to us! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Empleados con los que trabajó
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.